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Why I Hate Process Documentation

I have a confession that will ruffle some feathers: I hate process documentation. *Gasp!*

Sure, documenting your processes seems logical. But what if those systems are already broken? You can't document your way to excellence. Garbage in, garbage out.

You have to check whether your workflow actually works first.

That said, I don't hate process documentation itself. My issue is with how most people go about it.

Intrigued?

In this raw conversation, I explain how I create truly useful processes. Spoiler: You need to start at the finish line.

Working backward guarantees you'll include the…

The skinny

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