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Fast Five Shorts | PorchPals: Solving Package Theft or Passing the Buck? · Omni Talk Retail

• 0:00
  According
• 0:00
  to
• 0:01
  Retail
• 0:01
  Dive,
• 0:01
  Porch
• 0:02
  Pals,
• 0:02
  an
• 0:03
  insurance
• 0:03
  product
• 0:03
  designed
• 0:04
  to
• 0:04
  cover
• 0:04
  the
• 0:04
  loss
• 0:04
  of
• 0:05
  stolen
• 0:05
  packages,
• 0:06
  has
• 0:06
  opened
• 0:06
  a
• 0:06
  waitlist
• 0:07
  to
• 0:07
  subscribe.
• 0:08
  Chris
• 0:09
  which
• 0:09
  is
• 0:09
  now
• 0:10
  available
• 0:11
  nationally.
• 0:12
  In
• 0:12
  the
• 0:12
  US
• 0:12
  last
• 0:13
  year,
• 0:13
  according
• 0:14
  to
• 0:14
  Capital
• 0:14
  One
• 0:14
  Research,
• 0:15
  one
• 0:16
  of
• 0:16
  every
• 0:16
  180
• 0:17
  packages
• 0:17
  delivered
• 0:18
  was
• 0:18
  stolen,
• 0:19
  totaling
• 0:20
  119
• 0:21
  million
• 0:21
  US
• 0:22
  consumers
• 0:23
  who
• 0:23
  lost
• 0:23
  $13.4
• 0:25
  billion
• 0:25
  to
• 0:26
  package
• 0:26
  theft,
• 0:27
  with
• 0:27
  each
• 0:27
  package
• 0:28
  being
• 0:28
  worth
• 0:25
  $112.3
• 0:30
  on
• 0:30
  average
• 0:31
  per
• 0:31
  the
• 0:31
  same
• 0:32
  report.
• 0:32
  Wow.
• 0:32
  Porch
• 0:33
  Pals
• 0:33
  protection,
• 0:34
  which
• 0:34
  costs
• 0:35
  $15
• 0:35
  per
• 0:36
  month,
• 0:36
  or
• 0:36
  $120
• 0:37
  total
• 0:37
  with
• 0:38
  an
• 0:38
  annual
• 0:38
  subscription,
• 0:39
  is
• 0:39
  linked
• 0:40
  to
• 0:40
  a
• 0:40
  customer's
• 0:40
  debit
• 0:41
  or
• 0:41
  credit
• 0:41
  card.
• 0:41
  The
• 0:42
  company
• 0:42
  touts
• 0:42
  the
• 0:42
  coverage
• 0:43
  as
• 0:43
  broad
• 0:43
  and
• 0:44
  efficient,
• 0:44
  noting
• 0:44
  that
• 0:44
  it
• 0:45
  applies
• 0:45
  to
• 0:45
  deliveries
• 0:46
  from
• 0:46
  a
• 0:46
  variety
• 0:46
  of
• 0:47
  retailers
• 0:47
  that
• 0:48
  and
• 0:48
  that
• 0:48
  a
• 0:48
  claim
• 0:49
  can
• 0:49
  be
• 0:49
  filed
• 0:50
  in
• 0:50
  minutes
• 0:50
  and
• 0:50
  that
• 0:51
  reimbursement
• 0:51
  is
• 0:51
  sent
• 0:52
  within
• 0:52
  72
• 0:53
  hours
• 0:53
  of
• 0:54
  an
• 0:54
  approved
• 0:54
  claim.
• 0:55
  The
• 0:55
  coverage
• 0:56
  also
• 0:56
  does
• 0:56
  not
• 0:57
  require
• 0:57
  victims
• 0:57
  of
• 0:58
  package
• 0:58
  theft
• 0:59
  to
• 0:59
  file
• 0:59
  a
• 0:59
  police
• 1:00
  report.
• 1:00
  There
• 1:01
  are
• 1:01
  also
• 1:01
  some
• 1:02
  limits
• 1:02
  to
• 1:02
  the
• 1:02
  Porch
• 1:02
  Pals
• 1:03
  coverage,
• 1:03
  though.
• 1:04
  Subscribers
• 1:04
  can
• 1:05
  only
• 1:05
  make
• 1:05
  up
• 1:05
  to
• 1:06
  three
• 1:06
  claims
• 1:07
  each
• 1:07
  year,
• 1:08
  totaling
• 1:08
  $2,000
• 1:09
  or
• 1:09
  less.
• 1:10
  Chris,
• 1:11
  this
• 1:11
  is
• 1:12
  also
• 1:12
  the
• 1:12
  A
• 1:12
  and
• 1:12
  M
• 1:13
  put
• 1:13
  you
• 1:13
  on
• 1:13
  the
• 1:13
  spot
• 1:14
  question
• 1:14
  this
• 1:14
  week.
• 1:15
  Geez,
• 1:16
  I
• 1:16
  feel
• 1:16
  like
• 1:16
  I'm
• 1:16
  on
• 1:16
  a
• 1:16
  streak
• 1:17
  with
• 1:17
  these
• 1:17
  questions.
• 1:17
  You
• 1:18
  are.
• 1:18
  You
• 1:18
  are.
• 1:18
  You
• 1:19
  keep
• 1:19
  getting
• 1:19
  them.
• 1:20
  Chris
• 1:20
  A
• 1:21
  wants
• 1:21
  to
• 1:21
  know
• 1:22
  who
• 1:22
  should
• 1:22
  bear
• 1:23
  the
• 1:23
  financial
• 1:23
  burden
• 1:24
  of
• 1:24
  package
• 1:24
  theft.
• 1:25
  Is
• 1:25
  it
• 1:25
  a
• 1:25
  cost
• 1:25
  of
• 1:26
  doing
• 1:26
  business
• 1:26
  for
• 1:26
  retailers,
• 1:27
  or
• 1:27
  should
• 1:27
  consumers
• 1:28
  take
• 1:28
  it
• 1:28
  on,
• 1:28
  as
• 1:29
  the
• 1:29
  Porch
• 1:29
  Pals
• 1:29
  model
• 1:30
  inherently
• 1:30
  suggests,
• 1:31
  asking
• 1:32
  a
• 1:32
  different
• 1:32
  way
• 1:32
  given
• 1:33
  former
• 1:33
  New
• 1:33
  York
• 1:34
  Giant
• 1:34
  player
• 1:35
  Adore
• 1:35
  Jackson.
• 1:36
  Did
• 1:36
  I
• 1:36
  say
• 1:36
  his
• 1:37
  name
• 1:37
  right?
• 1:37
  Adore,
• 1:37
  you
• 1:38
  did,
• 1:38
  and
• 1:38
  you
• 1:38
  nailed
• 1:38
  it.
• 1:39
  Okay.
• 1:39
  Okay.
• 1:40
  Who
• 1:41
  co
• 1:41
  founded
• 1:41
  Porch
• 1:42
  Pals?
• 1:42
  Is
• 1:42
  the
• 1:43
  one
• 1:43
  thing
• 1:43
  that
• 1:43
  the
• 1:43
  New
• 1:44
  York
• 1:44
  Giants
• 1:44
  have
• 1:45
  gotten
• 1:45
  right
• 1:45
  this
• 1:46
  year?
• 1:47
  Or
• 1:47
  is
• 1:47
  it
• 1:48
  yet
• 1:48
  another
• 1:48
  fumble
• 1:49
  and
• 1:49
  organizational
• 1:50
  debacle?
• 1:51
  Affectionately
• 1:51
  yours,
• 1:52
  a
• 1:52
  tortured
• 1:52
  New
• 1:52
  York
• 1:53
  Giants
• 1:53
  fan.
• 1:54
  Uh,
• 1:54
  I'm
• 1:55
  going
• 1:55
  to.
• 1:55
  I'm
• 1:56
  really
• 1:56
  glad
• 1:56
  you
• 1:56
  got
• 1:56
  this
• 1:56
  one,
• 1:57
  because
• 1:57
  I
• 1:57
  do
• 1:58
  not
• 1:58
  follow
• 1:58
  sports
• 1:59
  closely
• 1:59
  enough
• 1:59
  to
• 1:59
  know
• 1:59
  what
• 2:00
  the
• 2:00
  hell
• 2:00
  they're
• 2:00
  talking
• 2:00
  about.
• 2:01
  So,
• 2:01
  Chris,
• 2:02
  you
• 2:03
  know,
• 2:03
  the
• 2:03
  floor
• 2:03
  is
• 2:03
  yours.
• 2:05
  Oh,
• 2:05
  man,
• 2:05
  that's
• 2:05
  such
• 2:06
  a
• 2:06
  great
• 2:06
  question.
• 2:06
  I
• 2:06
  love
• 2:06
  when
• 2:07
  they
• 2:07
  personalize
• 2:07
  the
• 2:07
  questions
• 2:08
  like
• 2:08
  that,
• 2:08
  too.
• 2:08
  From
• 2:09
  the
• 2:09
  tortured
• 2:09
  New
• 2:09
  York
• 2:09
  Giants
• 2:10
  fan
• 2:10
  that
• 2:10
  wrote
• 2:10
  it.
• 2:11
  All
• 2:12
  right.
• 2:13
  Sadly.
• 2:13
  And
• 2:14
  I
• 2:14
  think
• 2:14
  you
• 2:14
  know
• 2:14
  how
• 2:14
  to
• 2:14
  answer
• 2:15
  that
• 2:15
  question.
• 2:15
  I
• 2:15
  think.
• 2:16
  I
• 2:16
  think
• 2:16
  this
• 2:16
  is.
• 2:17
  That
• 2:17
  this
• 2:17
  is
• 2:17
  right
• 2:17
  for
• 2:18
  the
• 2:18
  consumers
• 2:18
  to
• 2:18
  take
• 2:19
  on.
• 2:19
  Really?
• 2:19
  I
• 2:20
  really
• 2:20
  do.
• 2:20
  Yeah.
• 2:20
  I'm
• 2:20
  curious
• 2:21
  what
• 2:21
  you
• 2:21
  think,
• 2:21
  too,
• 2:21
  but
• 2:22
  you
• 2:22
  know,
• 2:22
  retailers
• 2:22
  have
• 2:22
  borne
• 2:23
  the
• 2:23
  brunt
• 2:23
  of
• 2:23
  E
• 2:23
  commerce
• 2:24
  and
• 2:24
  all
• 2:24
  its
• 2:25
  additional
• 2:25
  costs
• 2:26
  for
• 2:26
  a
• 2:26
  long
• 2:26
  time
• 2:27
  now.
• 2:27
  And
• 2:28
  consumers
• 2:28
  are
• 2:28
  still
• 2:29
  loving
• 2:29
  E
• 2:29
  commerce.
• 2:30
  It's
• 2:30
  still
• 2:30
  growing.
• 2:31
  They're
• 2:31
  still
• 2:31
  demanding
• 2:32
  even
• 2:32
  more.
• 2:32
  And
• 2:33
  so
• 2:33
  for
• 2:33
  the
• 2:33
  business
• 2:33
  model
• 2:34
  to
• 2:34
  work
• 2:34
  in
• 2:34
  the
• 2:34
  long
• 2:34
  run
• 2:35
  and
• 2:35
  to
• 2:35
  keep
• 2:35
  retailers
• 2:36
  in
• 2:36
  business.
• 2:36
  I
• 2:36
  think
• 2:37
  if
• 2:37
  this
• 2:37
  is
• 2:37
  an
• 2:37
  issue,
• 2:38
  then
• 2:38
  then
• 2:39
  yes,
• 2:39
  I
• 2:39
  think
• 2:39
  it
• 2:39
  only
• 2:40
  makes
• 2:40
  sense
• 2:40
  for
• 2:40
  the,
• 2:40
  for
• 2:41
  the
• 2:41
  consumers
• 2:41
  to
• 2:41
  bear
• 2:41
  the
• 2:42
  cost.
• 2:42
  Now,
• 2:42
  of
• 2:42
  course,
• 2:43
  not
• 2:43
  every
• 2:43
  address
• 2:43
  is
• 2:44
  created
• 2:44
  equal.
• 2:44
  I
• 2:44
  understand
• 2:45
  that
• 2:45
  not
• 2:45
  everyone
• 2:45
  has
• 2:45
  the
• 2:46
  ability
• 2:46
  to
• 2:46
  afford
• 2:46
  porch
• 2:47
  piracy
• 2:47
  insurance,
• 2:48
  but
• 2:48
  I
• 2:48
  think
• 2:49
  this
• 2:49
  is
• 2:49
  a
• 2:49
  starting
• 2:49
  point
• 2:50
  and
• 2:50
  the
• 2:50
  model
• 2:51
  can
• 2:51
  still
• 2:51
  morph
• 2:52
  over
• 2:52
  time
• 2:52
  to
• 2:53
  be
• 2:53
  more
• 2:53
  democratic
• 2:54
  for
• 2:54
  everyone.
• 2:54
  But
• 2:54
  this
• 2:54
  is
• 2:54
  a
• 2:54
  good
• 2:54
  start.
• 2:55
  And
• 2:55
  there's
• 2:55
  other
• 2:55
  models
• 2:56
  to
• 2:56
  this
• 2:56
  as
• 2:57
  well,
• 2:57
  you
• 2:58
  know,
• 2:58
  that
• 2:59
  you
• 2:59
  can
• 3:00
  use
• 3:00
  here,
• 3:00
  you
• 3:00
  know,
• 3:02
  depending
• 3:02
  on
• 3:02
  the
• 3:03
  degree
• 3:03
  of
• 3:03
  severity
• 3:03
  too.
• 3:04
  But
• 3:04
  this
• 3:04
  is
• 3:04
  the
• 3:04
  one
• 3:04
  that's
• 3:05
  been
• 3:05
  called
• 3:05
  out
• 3:05
  recently.
• 3:06
  So
• 3:06
  net
• 3:07
  net.
• 3:08
  So
• 3:08
  net
• 3:08
  net.
• 3:08
  To
• 3:09
  answer
• 3:09
  the
• 3:09
  question
• 3:09
  fully,
• 3:10
  I
• 3:10
  think
• 3:10
  this
• 3:10
  is
• 3:11
  clearly,
• 3:11
  clearly
• 3:12
  in
• 3:12
  bold
• 3:13
  capital
• 3:13
  letters
• 3:13
  and
• 3:14
  the
• 3:14
  best
• 3:14
  scene
• 3:15
  to
• 3:15
  come
• 3:15
  out
• 3:15
  of
• 3:16
  any
• 3:16
  New
• 3:16
  York
• 3:16
  giant,
• 3:17
  past
• 3:17
  or
• 3:18
  present
• 3:18
  this
• 3:19
  year.
• 3:19
  That
• 3:19
  is
• 3:20
  my
• 3:20
  statement.
• 3:20
  I
• 3:20
  have
• 3:21
  nothing
• 3:21
  to
• 3:21
  compare
• 3:21
  that
• 3:22
  to,
• 3:22
  so
• 3:22
  I'm
• 3:22
  going
• 3:23
  to
• 3:23
  have
• 3:23
  to
• 3:23
  take
• 3:23
  your
• 3:23
  word
• 3:24
  for
• 3:24
  it.
• 3:25
  But
• 3:26
  I
• 3:26
  do,
• 3:26
  I
• 3:26
  do
• 3:27
  agree
• 3:27
  with
• 3:27
  you
• 3:27
  that,
• 3:28
  you
• 3:28
  know,
• 3:28
  another
• 3:29
  survey
• 3:29
  that
• 3:30
  I
• 3:30
  saw
• 3:30
  in
• 3:31
  researching
• 3:31
  this
• 3:31
  was
• 3:31
  that,
• 3:32
  you
• 3:32
  know,
• 3:32
  it's
• 3:32
  $16
• 3:33
  billion
• 3:33
  of
• 3:34
  annual
• 3:34
  loss
• 3:35
  that
• 3:35
  retailers
• 3:35
  are
• 3:35
  facing
• 3:36
  because
• 3:36
  of
• 3:36
  poor
• 3:36
  piracy
• 3:37
  and
• 3:37
  that's,
• 3:38
  it's
• 3:38
  just,
• 3:38
  it's
• 3:38
  too
• 3:39
  big
• 3:39
  of
• 3:39
  a
• 3:39
  number
• 3:39
  for
• 3:39
  retailers
• 3:40
  to
• 3:41
  try
• 3:41
  to,
• 3:42
  to
• 3:42
  cover
• 3:43
  off
• 3:43
  on.
• 3:43
  And
• 3:43
  so
• 3:43
  I
• 3:44
  do
• 3:44
  agree,
• 3:44
  I
• 3:44
  think
• 3:44
  the
• 3:44
  customers
• 3:45
  are
• 3:45
  going
• 3:45
  to
• 3:45
  end
• 3:45
  up
• 3:45
  paying
• 3:46
  for
• 3:46
  this
• 3:46
  no
• 3:46
  matter
• 3:46
  what.
• 3:47
  Now
• 3:48
  I
• 3:49
  am
• 3:49
  ultimately.
• 3:49
  The
• 3:49
  customers
• 3:50
  pay
• 3:50
  anyway,
• 3:51
  no
• 3:51
  matter
• 3:51
  what.
• 3:51
  Right,
• 3:52
  Exactly.
• 3:52
  Exactly.
• 3:53
  Get
• 3:53
  right
• 3:53
  down
• 3:53
  to
• 3:54
  it.
• 3:54
  Exactly.
• 3:55
  I
• 3:56
  don't
• 3:56
  know
• 3:56
  though,
• 3:57
  that
• 3:57
  I
• 3:57
  see
• 3:57
  this
• 3:58
  taking
• 3:58
  off.
• 3:59
  I
• 3:59
  think
• 3:59
  that
• 4:00
  we're
• 4:00
  going
• 4:00
  to
• 4:00
  see
• 4:00
  it
• 4:01
  actually,
• 4:02
  other
• 4:03
  things
• 4:03
  happen.
• 4:04
  One,
• 4:04
  I
• 4:04
  think
• 4:04
  that
• 4:05
  we'll
• 4:05
  start
• 4:05
  to
• 4:05
  see
• 4:06
  retailers
• 4:06
  the
• 4:06
  same
• 4:07
  way
• 4:07
  that
• 4:07
  we're
• 4:07
  seeing
• 4:07
  changes
• 4:08
  to
• 4:08
  return
• 4:08
  policies
• 4:09
  where
• 4:09
  they're
• 4:10
  charging
• 4:10
  for
• 4:10
  returns.
• 4:11
  They're,
• 4:12
  you
• 4:12
  know,
• 4:12
  they're,
• 4:13
  they're
• 4:13
  including
• 4:14
  certain
• 4:14
  return
• 4:14
  restrictions.
• 4:15
  Especially
• 4:16
  when
• 4:16
  we
• 4:16
  start
• 4:16
  to
• 4:16
  look
• 4:17
  at
• 4:17
  these
• 4:17
  subscription
• 4:18
  programs
• 4:18
  where
• 4:18
  it's
• 4:18
  like,
• 4:19
  okay,
• 4:19
  you
• 4:20
  know,
• 4:20
  we
• 4:20
  cover
• 4:20
  as
• 4:21
  part
• 4:21
  of
• 4:21
  your
• 4:21
  subscription
• 4:22
  program.
• 4:22
  We'll
• 4:22
  cover,
• 4:23
  you
• 4:23
  know,
• 4:23
  any
• 4:23
  package
• 4:24
  theft
• 4:24
  that
• 4:24
  happens
• 4:26
  because
• 4:26
  they,
• 4:26
  the
• 4:27
  retailer
• 4:27
  gets
• 4:27
  the
• 4:27
  recurring
• 4:28
  revenue
• 4:28
  from
• 4:28
  the
• 4:29
  subscription
• 4:29
  program
• 4:29
  that
• 4:29
  might
• 4:30
  help
• 4:30
  offset
• 4:31
  that,
• 4:31
  that
• 4:31
  large
• 4:32
  line
• 4:32
  item
• 4:32
  of
• 4:33
  theft
• 4:33
  that's
• 4:34
  happening.
• 4:34
  But
• 4:35
  I
• 4:36
  like
• 4:36
  me
• 4:36
  as
• 4:36
  a
• 4:36
  consumer,
• 4:37
  I'm
• 4:37
  not
• 4:37
  paying
• 4:38
  for
• 4:38
  this
• 4:38
  coverage.
• 4:39
  There's
• 4:39
  just,
• 4:39
  I
• 4:40
  just,
• 4:40
  I
• 4:40
  could
• 4:40
  not
• 4:41
  see
• 4:41
  myself
• 4:41
  spending
• 4:42
  another
• 4:42
  $15
• 4:43
  month
• 4:44
  in
• 4:45
  the
• 4:45
  event
• 4:45
  that,
• 4:46
  you
• 4:46
  know,
• 4:46
  three
• 4:46
  times
• 4:47
  a
• 4:47
  year
• 4:47
  I'd
• 4:47
  need
• 4:48
  this,
• 4:48
  this
• 4:49
  coverage,
• 4:49
  this.
• 4:49
  But
• 4:49
  I
• 4:50
  also
• 4:50
  haven't
• 4:50
  lost
• 4:51
  any
• 4:51
  major
• 4:51
  packages
• 4:52
  and
• 4:52
  haven't
• 4:52
  ever
• 4:52
  had
• 4:52
  to
• 4:53
  deal
• 4:53
  with
• 4:53
  the
• 4:53
  situation
• 4:54
  where
• 4:54
  like,
• 4:55
  I'm
• 4:55
  out
• 4:55
  tons
• 4:55
  of
• 4:56
  Money.
• 4:56
  So
• 4:56
  I
• 4:56
  think
• 4:56
  this
• 4:57
  might
• 4:57
  be
• 4:57
  like
• 4:57
  a,
• 4:58
  a
• 4:58
  situation
• 4:59
  where
• 4:59
  you
• 4:59
  don't
• 5:00
  buy
• 5:00
  it
• 5:00
  until
• 5:00
  it's
• 5:01
  happened
• 5:01
  to
• 5:01
  you
• 5:01
  or
• 5:01
  you
• 5:02
  need
• 5:02
  it.
• 5:02
  And
• 5:03
  I
• 5:03
  think
• 5:03
  that
• 5:03
  retailers
• 5:04
  will
• 5:04
  end
• 5:04
  up
• 5:04
  figuring
• 5:05
  out
• 5:05
  how
• 5:05
  to
• 5:05
  handle
• 5:06
  this
• 5:06
  with
• 5:06
  customers
• 5:06
  in
• 5:07
  their
• 5:07
  own
• 5:07
  ways.
• 5:08
  So,
• 5:08
  yes,
• 5:09
  I
• 5:09
  guess
• 5:09
  I'm
• 5:10
  not
• 5:10
  buying
• 5:10
  it.
• 5:11
  You're
• 5:11
  not
• 5:12
  buying
• 5:12
  it.
• 5:12
  So
• 5:12
  I
• 5:12
  got
• 5:12
  two,
• 5:12
  I
• 5:12
  got
• 5:13
  two,
• 5:13
  I
• 5:13
  got
• 5:13
  two
• 5:13
  points
• 5:13
  to
• 5:13
  this,
• 5:14
  I
• 5:14
  think
• 5:14
  one
• 5:14
  to
• 5:14
  the
• 5:15
  question
• 5:15
  today
• 5:15
  and
• 5:15
  Emory,
• 5:15
  is
• 5:15
  like
• 5:16
  the
• 5:16
  other
• 5:16
  option
• 5:16
  is
• 5:16
  you
• 5:16
  can
• 5:16
  still
• 5:17
  just
• 5:17
  go
• 5:17
  to
• 5:17
  the
• 5:17
  store.
• 5:18
  Right.
• 5:18
  In
• 5:18
  theory.
• 5:18
  Right.
• 5:18
  So
• 5:19
  like,
• 5:19
  you
• 5:19
  know,
• 5:19
  or
• 5:19
  pick
• 5:20
  it.
• 5:20
  Up
• 5:20
  at
• 5:20
  a
• 5:20
  location
• 5:20
  whether
• 5:20
  or
• 5:20
  not.
• 5:20
  You
• 5:21
  want
• 5:21
  to
• 5:21
  pay.
• 5:21
  Right.
• 5:22
  Yes,
• 5:22
  pick
• 5:23
  it
• 5:23
  up.
• 5:23
  A
• 5:23
  secure
• 5:23
  location.
• 5:24
  My
• 5:24
  question
• 5:24
  for
• 5:24
  you
• 5:24
  though,
• 5:25
  and
• 5:25
  this
• 5:25
  is
• 5:25
  what
• 5:25
  I
• 5:25
  allude
• 5:25
  to
• 5:25
  in
• 5:26
  the
• 5:26
  other
• 5:26
  models
• 5:26
  too.
• 5:27
  Yeah.
• 5:27
  The
• 5:27
  other
• 5:28
  model
• 5:28
  that
• 5:28
  I've
• 5:28
  seen
• 5:28
  or
• 5:29
  talked
• 5:29
  to
• 5:29
  people
• 5:29
  about
• 5:29
  is
• 5:30
  the
• 5:30
  model
• 5:30
  that's
• 5:30
  akin
• 5:30
  to
• 5:31
  like
• 5:31
  when
• 5:31
  you
• 5:31
  book
• 5:32
  an
• 5:32
  airline
• 5:32
  ticket
• 5:32
  and
• 5:33
  it
• 5:33
  says,
• 5:33
  do
• 5:33
  you
• 5:33
  want
• 5:33
  flight
• 5:34
  insurance
• 5:34
  at
• 5:34
  your.
• 5:35
  Yes.
• 5:35
  At
• 5:35
  the
• 5:35
  point
• 5:35
  of
• 5:35
  purchase.
• 5:37
  Like,
• 5:37
  do
• 5:37
  you
• 5:38
  think
• 5:38
  that
• 5:38
  is
• 5:38
  something
• 5:39
  you
• 5:39
  could
• 5:39
  see
• 5:39
  yourself
• 5:39
  doing?
• 5:40
  Because
• 5:40
  you
• 5:40
  wouldn't
• 5:40
  want
• 5:40
  it
• 5:41
  all
• 5:41
  the
• 5:41
  time.
• 5:41
  You
• 5:41
  want
• 5:41
  to,
• 5:41
  want
• 5:41
  to
• 5:41
  pay
• 5:42
  monthly,
• 5:42
  but
• 5:42
  maybe
• 5:42
  for
• 5:43
  a
• 5:43
  specific
• 5:43
  item,
• 5:44
  like
• 5:44
  a
• 5:44
  big
• 5:45
  screen
• 5:45
  television.
• 5:46
  Yep.
• 5:46
  Would
• 5:47
  you
• 5:47
  see?
• 5:47
  You
• 5:47
  know,
• 5:47
  you
• 5:48
  could
• 5:48
  see
• 5:48
  yourself
• 5:48
  doing
• 5:48
  that
• 5:49
  though,
• 5:49
  for
• 5:50
  sure.
• 5:50
  Like,
• 5:50
  I
• 5:50
  think
• 5:51
  that's
• 5:51
  the
• 5:51
  difference
• 5:52
  here.
• 5:52
  And
• 5:52
  that
• 5:52
  gets
• 5:53
  back
• 5:53
  to
• 5:53
  like
• 5:53
  what
• 5:53
  I
• 5:53
  think
• 5:54
  we're
• 5:54
  going
• 5:54
  to
• 5:54
  start
• 5:54
  to
• 5:54
  see
• 5:54
  retailers
• 5:55
  doing
• 5:55
  like
• 5:55
  Cozy
• 5:56
  Earth,
• 5:56
  it's
• 5:56
  one
• 5:56
  of
• 5:57
  my
• 5:57
  favorite
• 5:57
  brands.
• 5:58
  And
• 5:58
  they,
• 5:59
  they
• 5:59
  automatically
• 6:00
  elect
• 6:01
  for
• 6:01
  you
• 6:01
  to
• 6:01
  pay
• 6:01
  $8
• 6:02
  for
• 6:02
  insurance
• 6:03
  in
• 6:03
  case
• 6:03
  your,
• 6:04
  your
• 6:04
  package
• 6:04
  gets
• 6:05
  stolen
• 6:05
  or
• 6:06
  something
• 6:06
  happens
• 6:06
  in
• 6:07
  transit.
• 6:07
  So
• 6:07
  you
• 6:07
  have
• 6:07
  to
• 6:08
  like,
• 6:08
  as,
• 6:08
  as
• 6:09
  the
• 6:09
  purchaser,
• 6:09
  you
• 6:09
  have
• 6:09
  to
• 6:10
  go
• 6:10
  and
• 6:10
  unselect
• 6:11
  that
• 6:11
  if
• 6:11
  you
• 6:12
  don't
• 6:12
  want
• 6:12
  the
• 6:12
  coverage.
• 6:13
  And
• 6:13
  so
• 6:13
  I
• 6:13
  think
• 6:14
  that
• 6:14
  that
• 6:14
  makes
• 6:15
  total
• 6:15
  sense.
• 6:15
  Or
• 6:15
  in
• 6:15
  that
• 6:16
  case,
• 6:16
  you
• 6:16
  know,
• 6:16
  you
• 6:16
  give
• 6:16
  people
• 6:17
  the
• 6:17
  option
• 6:17
  to
• 6:17
  pick
• 6:17
  up
• 6:17
  in
• 6:18
  store
• 6:18
  so
• 6:18
  that
• 6:18
  they're
• 6:18
  not
• 6:19
  having
• 6:19
  something
• 6:19
  of
• 6:20
  high
• 6:20
  value
• 6:20
  sitting
• 6:20
  outside
• 6:21
  on
• 6:21
  their
• 6:21
  porch.
• 6:21
  But
• 6:22
  I,
• 6:22
  so
• 6:23
  that
• 6:23
  makes
• 6:23
  sense
• 6:24
  to
• 6:24
  me.
• 6:24
  I,
• 6:24
  I
• 6:24
  just,
• 6:25
  I'm
• 6:25
  not,
• 6:25
  I'm
• 6:25
  not
• 6:26
  paying
• 6:26
  for
• 6:26
  extra
• 6:27
  coverage
• 6:28
  in,
• 6:28
  in
• 6:29
  this
• 6:29
  situation.
• 6:29
  I
• 6:29
  just,
• 6:30
  I
• 6:30
  still
• 6:30
  don't
• 6:30
  see
• 6:31
  myself
• 6:31
  doing
• 6:31
  that.
• 6:32
  I
• 6:32
  just,
• 6:32
  I
• 6:32
  change
• 6:33
  how,
• 6:33
  how
• 6:33
  I
• 6:34
  pick
• 6:34
  up
• 6:34
  the
• 6:34
  item
• 6:34
  or
• 6:34
  how
• 6:34
  I
• 6:35
  collect
• 6:35
  the
• 6:35
  item.
• 6:36
  That's
• 6:36
  really
• 6:36
  interesting.
• 6:37
  So
• 6:37
  for
• 6:37
  you,
• 6:37
  the
• 6:37
  consumer
• 6:38
  still
• 6:38
  pays.
• 6:38
  You
• 6:38
  just
• 6:39
  don't
• 6:39
  like
• 6:39
  this
• 6:40
  model
• 6:40
  that
• 6:40
  Porch
• 6:40
  Pals
• 6:41
  is
• 6:41
  putting
• 6:41
  out
• 6:41
  there.
• 6:41
  That's
• 6:42
  basically
• 6:42
  what
• 6:42
  you're
• 6:42
  saying.
• 6:43
  Okay.
• 6:43
  Right.
• 6:43
  Or
• 6:44
  I
• 6:44
  mean,
• 6:44
  I
• 6:44
  also
• 6:44
  think
• 6:45
  that
• 6:45
  you
• 6:45
  look
• 6:45
  at
• 6:46
  like
• 6:46
  even
• 6:46
  headlines
• 6:46
  this
• 6:47
  week
• 6:47
  that
• 6:47
  came
• 6:47
  out
• 6:47
  like
• 6:48
  Best
• 6:48
  Buy,
• 6:48
  who's
• 6:49
  like
• 6:49
  working
• 6:49
  now
• 6:50
  more
• 6:50
  closely
• 6:50
  on
• 6:51
  getting
• 6:51
  targeted
• 6:51
  drop
• 6:52
  off
• 6:52
  Windows
• 6:52
  where
• 6:53
  you
• 6:53
  can
• 6:53
  elect.
• 6:53
  Like,
• 6:54
  I
• 6:54
  think
• 6:55
  it's
• 6:55
  going
• 6:55
  to
• 6:55
  fall
• 6:55
  on
• 6:55
  the
• 6:56
  retailers
• 6:56
  to
• 6:56
  give
• 6:57
  customers
• 6:57
  a
• 6:58
  myriad
• 6:58
  of
• 6:58
  options
• 6:59
  of
• 6:59
  how
• 6:59
  they
• 6:59
  get
• 6:59
  their
• 7:00
  things
• 7:00
  before
• 7:00
  they
• 7:01
  start,
• 7:01
  you
• 7:01
  know,
• 7:01
  before
• 7:02
  we
• 7:02
  start
• 7:02
  to
• 7:02
  see
• 7:02
  customers
• 7:03
  really
• 7:03
  roll
• 7:03
  over
• 7:03
  and
• 7:03
  start
• 7:04
  paying
• 7:04
  a
• 7:04
  $15
• 7:05
  a
• 7:05
  month
• 7:05
  fee.
• 7:06
  Yeah,
• 7:06
  I
• 7:06
  think
• 7:07
  I'm
• 7:07
  with
• 7:07
  you.
• 7:07
  I
• 7:07
  think
• 7:07
  I
• 7:07
  like
• 7:08
  that.
• 7:08
  The
• 7:08
  design
• 7:09
  of
• 7:09
  that
• 7:09
  model
• 7:09
  a
• 7:09
  little
• 7:10
  bit
• 7:10
  better
• 7:10
  as
• 7:10
  well.