Latest / Founder Mode / Grab A Shovel
Transcript
- 0:00For one of the long term things, I actually wrote this prompt
- 0:02from JJ where I was like, hey, go look at all my memories and
- 0:05all the things you think are ground truth and produce a
- 0:08document of all the things that you think are are ground truth.
- 0:12And then compare that against only things that I have told you
- 0:17and dude, 70% was like they're like, oh wow.
- 0:22Like I thought of this thing and then I reference did this other
- 0:24thing and that's why. And it was like just a ton of
- 0:28like and I think hallucinated the wrong word 'cause it it was
- 0:31synthetic thing where like it responded to something and then
- 0:34we talked for a while and in its thinking it had recorded
- 0:38something is true that was only true to its own sort of like
- 0:41belief. Hey, welcome back to Founder
- 0:58Mode. Yeah, we're here again.
- 0:59Just you and me, Kev. I like it when we do.
- 1:01These solo episodes I might because I feel like it's the
- 1:04unscripted thing always throws off the like well.
- 1:06You're you're you're a risk when you're unscripted.
- 1:08Definitely. But I think the other, yeah, go
- 1:11ahead. No, I, I think it's good.
- 1:12I think we talk, we talk enough outside of the podcast that we,
- 1:16we have these conversations like, oh man, we should talk
- 1:18about that on the podcast. That would be good.
- 1:20And then by the time the next one comes, it was round.
- 1:21It's it's gone, Yeah. Ephemeral.
- 1:24What's the What's on your mind right now?
- 1:25What are you thinking about? You know, it's interesting, I
- 1:28tried this new AI e-mail thing and it it's, it's got a very
- 1:33opinionated use case. And what they actually do is
- 1:36they take all the emails out of your inbox and then they, like
- 1:39send them later to you. They change when they arrive and
- 1:42so it's forcing you to prioritize who you respond to.
- 1:45Yeah, so there's a company back in the day called same Box that
- 1:48it kind of turned your e-mail into a white list and they took
- 1:50all the emails out of your inbox.
- 1:52But now with AI you can teach this thing.
- 1:54I'll just give them the prom. It's like it's the companies
- 1:57called every. I kind of like this company,
- 1:58like their every dot to if you've seen these guys.
- 2:01Yeah, yeah, they have a bunch of little, little.
- 2:03And so I've tried their so there I turned on their Cora to a
- 2:07couple of my e-mail accounts, so CRA and so just to see.
- 2:11And like in one of my e-mail accounts, I only get newsletters
- 2:14and now I get no e-mail because it takes all of them.
- 2:17And then you just don't read them.
- 2:18No, you get an e-mail once or twice a day.
- 2:20With the summary. With a summary of what's in
- 2:22there and then you have to click and go read it now where it got
- 2:25caught. And then we actually had a guy
- 2:27that we're having a guest to my buddy Scott.
- 2:29Like I right, his newsletter was there and I was like, Oh, that's
- 2:32a good one. I forwarded it to you and then
- 2:34you replied, let's have him on the pod that got shipped into
- 2:38the like summary brief. So I was like, wait a minute,
- 2:40like that's weird. That's an e-mail.
- 2:42Like how could it be two days? And like Jason hasn't responded
- 2:45And I went back and it said, Oh, Jason from Winston Francois
- 2:49discusses this. So I was manually labeling that
- 2:51stuff and having admins check it.
- 2:53And that was my old model. And that works pretty well.
- 2:56It literally gives me a things at the top that I can focus on,
- 2:58but I always had the rest of the stuff there where I could kind
- 3:00of browse through it at time. But this notion of like it going
- 3:04out of my inbox is a little bit opinionated right now.
- 3:07And so I'm going to see like again, it's I'm only trying to
- 3:10call 2 of my 6 emails, as you say.
- 3:12But yeah, we'll see. Yeah.
- 3:13You know, I, I think, I think the idea here, this is where AI
- 3:17is supposed to shine, right? The idea that you have, you
- 3:19know, hundreds of emails you might get a day across 6 inboxes
- 3:23and you probably don't need to look at most of them.
- 3:25And a summary is particularly useful.
- 3:27Like AI is very good at summarization.
- 3:29I think the thing that we were talking about before the show
- 3:31that I, I feel like this is a good segue from, is kind of good
- 3:35AI, like AIAI is, is good and helping US versus bad AI.
- 3:40And that newsletter you forwarded me kind of touches on
- 3:42this topic of like the Turing test and, and, you know, are we
- 3:45getting, are we kind of getting sucked into the machine a little
- 3:48bit? I, I used the word sycophant
- 3:50when I was sexting you the other day.
- 3:51You're like, I can't spell that word, so I don't use it.
- 3:53You know, I, I, I wonder, like how much are we trusting the
- 3:56machines? And are they?
- 3:57Are they helping us or are they hurting us?
- 4:00Sometimes, yeah and I think I mean back to the e-mail thing
- 4:03again, like the great examples like so I've been I vibe coded a
- 4:07mobile app over the last 24 hours.
- 4:10So first time I built like an iOS, Android web, kind of, you
- 4:13know, mobile app. And that thing generated, you
- 4:17know, 100 plus commits and 3040 PRS and all those emails went to
- 4:22my inbox and that thing summarized it.
- 4:24And it, it had this really long summary of like these 15 topics.
- 4:27And I was like, what's this thing?
- 4:28And it was like, it was like it. Was trying to make sense of it.
- 4:31Trying to make sense of it, but also worse, it was reading all
- 4:34of the PR change request details and trying to like understand
- 4:37how we got there. And a lot of the stuff like I
- 4:39never saw because the, the, the vibe coding.
- 4:42I don't know how it made this mistake and added the testing
- 4:44and fixed it. And now you have another AI
- 4:46reading that and trying to educate me on what it learned.
- 4:49And I'm like, like pretty, pretty, pretty over the edge.
- 4:51Yeah, and not, not necessarily helpful.
- 4:54I said this recently that like I was starting to find Chachi PT
- 4:58had gotten really bad for me like and and less useful.
- 5:01And I read an article just in the last couple days and, and
- 5:04you probably already knew this, but I didn't realize that the
- 5:06way that the chat sessions work, each chat, it goes back and it
- 5:10stacks every single prompt. And so when you have sent one
- 5:14message, there's one message sent.
- 5:16And then when you send two, it's the first two and then you send
- 5:18three, it's all three and so on and so forth.
- 5:20And so I was having these tabs, there were 800 MB of RAM on my
- 5:24Chrome tab because I had 100 back and forth messages between
- 5:30me and chat and it became unusable.
- 5:31Yeah, and what's interesting, this is funny.
- 5:33So this is like this whole notion of like if you played
- 5:35with these thing, they they do compaction and they try to
- 5:38summarize and how they manage memory.
- 5:40And my Co founder, you know, JJ, he actually manages his memory
- 5:44directly. And so he doesn't allow like a
- 5:47lot of these chat things is like, oh, it does the thing and
- 5:49then it summarizes it and creates like a kind of a semi
- 5:52hidden memory or like sort of knowledge based.
- 5:54He goes and touches the memory file.
- 5:56He sets it up so you're like, it's only allowed to add things
- 5:59to memory that he approves. So he almost like change lists
- 6:02this thing. But what's interesting is that
- 6:05like the results that he gets over a long time are way more
- 6:09consistent. And so like, I, I think there is
- 6:12this notion of like he's LLM sort of like thinking that
- 6:16they're smart, but a lot of times they're reading their own
- 6:19cock, their own thoughts that were like suggestions.
- 6:21And so for one of the long term things I actually wrote this
- 6:24prompt from JJ was like, Hey, go look at all my memories and all
- 6:28the things you think are ground truth and produce a document of
- 6:33all the things that you think are are ground truth.
- 6:35And then compare that against only things that I have told you
- 6:40and dude, 70% was like they're like, oh wow.
- 6:45Like I thought of this thing and then I reference did this other
- 6:47thing and that's why. And it was like just a ton of
- 6:51like and I think hallucinated the wrong word because it was
- 6:54synthetic thing where like it responded to something and then
- 6:57we talked for a while and in its thinking it had recorded
- 7:01something is true that was only true to its own sort of like
- 7:04belief. We're like, chap, like you have
- 7:065 locations and it was like, oh, no, we had talked about having
- 7:11one location, but we were thinking that there might be a,
- 7:13a time to open some more. And they said what would be the
- 7:15number where we'd have to change the strategy.
- 7:17And it was like, oh, once you're at 5 locations, you have to
- 7:19change the strategy. But we never agreed that that
- 7:21was happening with, but somehow in the chain when I went back
- 7:24and said ground truth, it's like, oh, you have one location,
- 7:26but multiple times I reference you as having 5.
- 7:29And so they're like a bunch of chats after the fact have been
- 7:32referencing this kind of like implicitly wrong data.
- 7:35And so I think there is this again, it's an interesting
- 7:38prompt. So it's a go do all the things
- 7:40that you know about me didn't compare that against things that
- 7:43I've actually told you versus things that you think you know
- 7:46about me. And it was like, surprisingly
- 7:48wrong. Yeah.
- 7:48So I think that I think we should, we should try to break
- 7:51down the frameworks that that we both use.
- 7:53So like just starting with the AI piece, like good AI versus
- 7:57bad AI, right, like good use cases and good and and right
- 8:00model purpose built for right thing that you're trying to do,
- 8:03right. You have a pretty, you have a
- 8:05pretty smart framework for how you do some of these agentic
- 8:08stuff where you where you think about how you interact with the,
- 8:11the model versus the model going off and spinning up agents and
- 8:15using those agents and doing, you know, doing specific tasks
- 8:17with the different model. Like talk through, you know,
- 8:20what you think about this stuff in the context of like founder
- 8:22mode and building companies and augmenting human staff with AI
- 8:26and agentic staff. Like what's your what's your
- 8:28approach to doing that, Kevin? Yeah, I think to me, and it's
- 8:31funny, I was just talking to like one of my teammates before
- 8:34this call and before this recording or whatever.
- 8:36And we were talking about like, you know, how do you approach a
- 8:39workflow where there's no AI today?
- 8:41And then how do you like, what's the most intelligent way to
- 8:43apply AI to that? And like, how do you think about
- 8:46what you should, you know, how do you separate the problem?
- 8:49And I think there's one piece of that that's like, how would you
- 8:52train a new employee to do that job, right.
- 8:55And I think what tools would they need?
- 8:57What training would they need? What context would they need?
- 8:59What access would they need? And I think this idea that the
- 9:04content, it's like, well, they need to log into this system to
- 9:07get data. They need to log into this
- 9:08system to get the task queue and they need to log into this
- 9:11system. So like, let's just take like
- 9:15like a very simple one. Like let's just say you're a
- 9:17finance person and you need to produce a weekly 12 week cash
- 9:22flow and two systems of record, right?
- 9:25You have let's say QuickBooks and you have like Salesforce,
- 9:28right, or HubSpot or whatever you use for sales.
- 9:30And so you're like, okay, well, the first thing you need to do
- 9:33is just have access to those two systems and dump the data and be
- 9:36like, hey, what do we think we're going to sell over the
- 9:38next 12 weeks? And what do we think of those
- 9:40sales will convert to cash on what time?
- 9:42And then what stuff do we already have sold that's going
- 9:45to collect cash on? And then what do we think the
- 9:46expenses are? Like pretty simple.
- 9:48But what you first figure out is like, well, the human that's
- 9:51doing that is constantly micro correcting both systems.
- 9:54It's like, oh, the sales pipelines kind of wrong.
- 9:56And the QuickBooks thing is got these weird errors that we don't
- 9:59track correctly. And the Angel for me.
- 10:02Corrections. Yes.
- 10:03And so how do you know about those corrections?
- 10:05So for me, it's like, well, first let's just fix this, fix
- 10:07the system of record. And so the first thing I did in
- 10:10those two things was wrote an automation that just scanned
- 10:12those two systems of record and been like, oh, if there's ever
- 10:14an anomaly, let's send that to the person in charge of it.
- 10:17And SO1 keeps the bookkeeper. And the other case is like the
- 10:20sales Rep, it's like, Hey, this deal is not in the right place
- 10:22or it says it's AQ one deal, but the close dates in Q2, OK, fix
- 10:27it. And then it's like, OK, generate
- 10:29the report. And now have, you know, sort of
- 10:32the, the sort of finance team look at it and be like, OK,
- 10:34what's good and bad? What will we change?
- 10:35What will we highlight? And so to me, like it's that
- 10:37kind of layered step and then you start running it, you know,
- 10:40kind of in a shadow mode where it's like, it's not doing the
- 10:43job, but it's sending it. And then pretty soon you're
- 10:45like, damn, we're not making any corrections.
- 10:46It's kind of working. And then you can kind of like
- 10:48productize that flow. And so I think to me, it's,
- 10:51again, pretty much anything can be broken down into that way.
- 10:55I think the part where it's tricky is like, and I'd be
- 10:58curious on your side is like, because I've done some of this,
- 11:00I'm like generating blog posts or generating articles or
- 11:03content. As you look at this stuff and
- 11:05you think about like that's a very practical thing that your
- 11:07team does all the time. Like how do you guys approach
- 11:10it? And like, how do you think about
- 11:11like the important pieces there? I'll tell you, two years ago we
- 11:14were making AI content on behalf of clients very differently,
- 11:17right? We was Chachi BT and Mid Journey
- 11:19were the two tools we used and we would generate articles and
- 11:23then we would use human editors to review them.
- 11:25We would do the internal linking, follow all the SEO best
- 11:28practices. We would go to mid journey and
- 11:30and kind of create handcraft prompts to make images that
- 11:34looked appropriate for those those articles.
- 11:37And that still was a lot of people hours.
- 11:38Fast forward to today and I have an agent that's running 24/7
- 11:42generating a content for for Winston Francois for our clients
- 11:46that can generate dozens of articles every day and publishes
- 11:49them every 30 minutes. And to your point, it's gotten
- 11:52so good that I don't touch it and then it can just go.
- 11:54But in order to set that system up, it's not just one agent
- 11:57that's been given a prompt that goes off.
- 11:59It's that there's the agent that comes up with the taxonomy in
- 12:02the schema that is relevant to all the different topics that we
- 12:05need to discuss that are important for keyword search and
- 12:08zero click search on these AIAI kind of chat bots.
- 12:11There's there's the writer agent that goes and generates the
- 12:14content. There's the reviewer editor
- 12:15agent that reviews that content from the writer and says, hey,
- 12:18that wasn't very good. Let's go back and revise it.
- 12:20There's the creative agent that's going and making an image
- 12:23that pairs nicely with that content.
- 12:25And then there there's the final like Q agent that make sure,
- 12:27hey, does this article have an image?
- 12:28Is it within the word count that we need to hit touch the topic
- 12:31and match the taxonomy in the schema?
- 12:33And then that kind of final publisher agent pushes it live
- 12:35and then throws an error and says, Hey, this one didn't go
- 12:38live for this reason. And so like now we've got a team
- 12:40of 6 or 7 virtual, you know, AI agents that are doing that work.
- 12:44And I think, you know, it's, it's about designing to your, to
- 12:48the earlier point you made in this, this conversation, it's
- 12:50like making sure that they have the right tools.
- 12:52So they all have access to the Google Nano Banana for image
- 12:56generation. They're using Claude for
- 12:57writing. They're using the WordPress API,
- 13:00the REST API to send back and forth the stuff and publish.
- 13:03And then, you know, that's all coming back into Slack to talk
- 13:05about it, right? Like giving them the right tools
- 13:07and access and then setting up the team for success, which goes
- 13:10back to what you said a moment ago, which is OK.
- 13:13So those, that's how we kind of build systems and build kind of
- 13:16virtual teams of AI agents. But when you're building a
- 13:19company of humans still, which we all are still doing well, how
- 13:22do we, how do we set that up for success?
- 13:24Like I have a lot of thoughts from my early Google days
- 13:26watching Sheryl Sandberg do the higher A's, higher A's versus
- 13:29don't hire the bees because they hire the seasoned bees.
- 13:31But like you've, you've basically been building startups
- 13:33for almost 3 decades now. Kevin is your kind of framework
- 13:37for building high performing teams.
- 13:40You're looking for different talent to match with those
- 13:42different organizations as you scale across them.
- 13:45And to me, the the fun part is this kind of zero to 10 kind of
- 13:50thing where it's like, hey, you're just getting started.
- 13:51There's a lot of autonomy. You're not really even writing
- 13:54things down and tracking. Like there's this really high
- 13:56bandwidth discussion of like what needs to go be done?
- 13:59And the kind of people you want there are like highly
- 14:02trustworthy, but also like highly autonomous where they're
- 14:05like, hey, I can just go own this area and kind of figure it
- 14:08out and don't need a lot of like management, right?
- 14:11They don't need a lot of things. But I think the other thing you
- 14:14need to be able to be brutally, truthfully honest.
- 14:16And I'm a pretty tough person, like with that, like honesty of
- 14:19like, this is not good work or like this is you need to go
- 14:22harder or faster or whatever. And I think, yeah, So I think
- 14:25that creates an environment that works for some people and
- 14:29definitely doesn't work for others.
- 14:30But for the right people, it's like invigorating.
- 14:33Like they're like, I just can't stop doing the thing because
- 14:36it's so exciting. And they have like so much, much
- 14:39autonomy that they really like. It's really endless in terms of
- 14:42the impact that they can have and the creativity that they can
- 14:45apply to how they do their job, when they do it, where they do
- 14:48it, and that kind of thing. And so I think that part of the
- 14:49startup hiring is like the best but.
- 14:52Yeah, the phrase I hear you say all the all the time is just
- 14:55like, you know, grab a shovel, which I, which I like a lot.
- 14:57And I think, I think what that actually is, is the idea of
- 15:01hiring for high agency. So people, and I use the phrase
- 15:05external locus of control, which is like, there's, there's people
- 15:07that think the world happens to them and that's the internal
- 15:09locus of control or sorry, high internal locus of control.
- 15:12External locus of control is like, oh, everything happens to
- 15:14me. I have no control of my world.
- 15:15Internal locus controls like I completely control my destiny.
- 15:18I'm in charge of where it goes, right.
- 15:19And I think what I've seen, because I've seen you manage
- 15:23teams and people you know to sometimes to varying degrees of
- 15:26success, but I think it's because it's that filter that
- 15:29you're applying, which is like, does this person have the
- 15:31ability to go off and do work and come back and deliver
- 15:35without me having to spoon feed them instructions or things to
- 15:39do? And there's different bars for
- 15:41the administrative assistant person versus the like software
- 15:44engineer versus your Co founder, right?
- 15:46And I'm not saying that you're you're using the same framework
- 15:49to evaluate all those people, but there's the consistent
- 15:51thread through all of them, which is like, are you a high
- 15:52agency person with an internal locus of control that believes
- 15:55they can go do things and get them done on their own without
- 15:58somebody having to tell you what to do next?
- 16:01Yeah. And then you raise your hand
- 16:02when you need help, right? And then you raise, help me out.
- 16:06Yeah. And you're like, hey, I'm, I'm,
- 16:07I'm asking for help. I, I do think that, yeah.
- 16:09The shovel thing's an interesting one because I think
- 16:11as you're starting companies or even in in bigger companies,
- 16:14it's very common to get a lot of advice from people and they're
- 16:17like, hey, able to tell you how they think it's to do.
- 16:19This done this way. And I'm like, that's awesome,
- 16:21man. Like if you're so right, then
- 16:24just go do it. It's surprising how many people
- 16:26don't want to pick up the shovel.
- 16:27Like we always talk about like in interviews.
- 16:29Are they willing to pick up the pin and go right on the board
- 16:31and like draw like what they're doing and scope it out?
- 16:34And I think the beautiful thing in startup, you don't, I'm like,
- 16:36you don't need to go to the board, just go right to the
- 16:39work. And then like, cuz, look, we
- 16:40don't, I don't know the answer and we're gonna have to go
- 16:42figure this out. But a lot of it's like, are you
- 16:44just willing to get your hands dirty and like really get
- 16:46involved? And it's just really easy for
- 16:48people, especially ones that have had some success or have
- 16:51worked at larger companies were like, Oh yeah, like I've kind of
- 16:53earned the right to play this role or to like, to like deliver
- 16:57advice and to sort of show you the way.
- 17:00And I'm like, that's awesome. But like the best way to show me
- 17:02the way is show me the results. And like that surprisingly
- 17:06filters out a lot of people that that frustrates the shit out of
- 17:10them because they're just like, damn, like I just want to tell
- 17:12you how to do like, hey, I don't, I don't do that anymore.
- 17:15And you're like, what do you mean do that anymore?
- 17:16Like I don't get on cold calls or I don't yeah, I don't sit on
- 17:191st sales calls or like no. My job is one of those phrases
- 17:23that's the kiss of death. Yeah, I don't, I don't fix bugs
- 17:26anymore. Like I just work on these
- 17:28architecture stuff like I'm not a coder like, you know, and
- 17:30you're like, wait a minute, like you know, I don't just shouldn't
- 17:32be. I don't you just be like, Hey,
- 17:33what's the necessary? Thing what do I need to do Yeah
- 17:36yeah, it's a self selection thing, right?
- 17:37People are self selecting out as, as I've heard you say before
- 17:40and and I think in true founder mode spirit, the founders that
- 17:44roll up their sleeves and are working alongside by their team
- 17:47and fixing bugs and getting on sales calls and talking to
- 17:50customers and doing whatever, like putting out whatever the
- 17:53big fire is, tend to be the ones that both earn the most respect
- 17:58from their team and also kind of encourage and and end up
- 18:02cultivating an environment of people that all operate that
- 18:05way. They just want to go get stuff
- 18:07done and win. I think you say this a lot too,
- 18:09is like, I just want to win. Yeah.
- 18:10Winning's really, really infectious.
- 18:12Yeah. It feels really good.
- 18:14And like, I mean, winning at all causes can be dangerous, but I
- 18:17think there is this sort of like figuring out what winning looks
- 18:20like and then everybody kind of being on that same page, rowing
- 18:24in the same direction, all that kind of stuff.
- 18:25Like you pick your favorite analogy, like has been sort of a
- 18:28fun thing to go do. And it's like, how do we make
- 18:31sure that the first two set us up to be successful to make it
- 18:34even faster to onboard the next 8, right.
- 18:37And and then creating that in an excite where that's exciting for
- 18:40people and not like, oh, wow, you have to do this other thing.
- 18:43We're going to do this eight times.
- 18:44It's like, no, let's like, again, hack the process to make
- 18:47this work where it's like kind of fun.
- 18:50And then because of that, now we can go do these other things
- 18:52that we couldn't do before because the team went from, you
- 18:54know, five people to 12 people or whatever the number ends up
- 18:57being. And so I think that stuff all,
- 18:59you know, when, when, when taken together, it's like, does this
- 19:02person fit that culture or not? And that's probably why you and
- 19:05JJ work so well together is because, like, you guys come at
- 19:07it from a very different place. Yeah, no, there's definitely
- 19:09like feelings aren't probably high on my like little chart
- 19:12when you like we used to do these three 60s at big companies
- 19:15and stuff and like emotion, empathy, feelings like they're
- 19:19like like would get zeros on him or something and you're like.
- 19:22Are you OK, Kevin? Yeah.
- 19:23And you're like, are you OK? And you're like, well, no, I
- 19:25like, but I just like the other things like competitive winning,
- 19:28like, you know, they pick these other like, you know, sort of
- 19:30words that show up at the in the top five out of the, you know,
- 19:32your little skills skills matrix.
- 19:34And so I think, again, there's different kinds of cultures and
- 19:37quite frankly, there's different people.
- 19:38Like some people need more of that maybe calm energy or sort
- 19:42of like reflective sort of thinking of like, Hey, how do we
- 19:46how did we get to where we are? And how do we think through
- 19:48that? The shift in terms of like, you
- 19:51know, well, they're like, hey, we need a culture.
- 19:52Like the team's down, we need a culture talk.
- 19:55And like, you know, there's the hey, we should go do an off site
- 19:58or we should go do a like team building event or.
- 20:02We go into a room and be like, let's go draw a chart of what
- 20:05winning looks like and redefine how why we're here and how do we
- 20:07win. And I always motivated with that
- 20:10sort of approach versus the like, hey, let's go have a group
- 20:13family picnic. Although those are cool too.
- 20:14Like the good thing is the big companies do lots of that stuff.
- 20:17So there's plenty of time for group family picnics.
- 20:19Yeah, and yeah, I just really like the my mindsets built
- 20:24around like the other side of it.
- 20:25I think for the startup itself, JJ and I find that balance
- 20:29sometimes just literally debating that in front of the
- 20:31team. Like, I'll be like, dude, we got
- 20:32to go reach this thing. This is what the customer wants
- 20:34is how we're going to go achieve it.
- 20:35And he's like, oh, we should, you know, wait and see what this
- 20:38person thinks or that person thinks.
- 20:39And then I'll be like, no, I don't think so.
- 20:40We're just going to go do it. And if we, you know, and it's
- 20:43fun because, you know, we've known each other long enough now
- 20:45that we can kind of complete each other's sentence and we
- 20:47know why the other person's saying it.
- 20:49And one of our teammates, he's always like, yeah, he's like,
- 20:51he's like the energy that in the anxiety that I bring.
- 20:54And so energy is probably the nice way of describing it.
- 20:57The anxiety is probably the most truthful way of like, I feel
- 20:59like we're moving too slow. I feel like we didn't achieve
- 21:01this thing many times. Like kind of can snap the team
- 21:04out of like, hey, we're just in the drudgery of this thing and
- 21:07we're not seeing like the golden apple that we're going to go
- 21:09collect once we reach that point.
- 21:11And yeah, so I think the the shorter version of it is like
- 21:15there's a balance. But to me, it's just way easier
- 21:17to describe it in very direct kind of capitalistic, like how
- 21:20do you win terms and like think of that as the mountain that
- 21:23we're conquering together as a team.
- 21:24Yeah, I, I mean, I think it's right.
- 21:26And so, you know, when we zoom out and think about like good,
- 21:29good team member, bad team member, good AI, bad AII think
- 21:34it has a lot more to do with like what are the criteria that
- 21:38you're filtering for and what is the thing you're trying to
- 21:40achieve? And maybe, you know, if you, if
- 21:42you want a very cushy feel good environment, then you'll you'll,
- 21:48you'll, you'll select for that type of person that I don't
- 21:51think they'll be as hard driving as what you're describing as
- 21:54your preferred operator. And then the results may not
- 21:57match. I remember being at Google, you
- 21:59know, 22 years old, right out of college and just thinking like,
- 22:02what is this? This is insane.
- 22:04This is like an extension of college.
- 22:05Like all my meals are paid for every day.
- 22:08And I felt like people, and this is, you know, 20 years ago, but
- 22:10like, people were still working pretty hard.
- 22:12Like it wasn't, it wasn't like just like, oh, go get my free
- 22:15meals. Like you see a lot of the social
- 22:16media videos now somebody works at Meta or Google or Microsoft.
- 22:19They're like, Oh, I show up at 9:30 and I get my breakfast and
- 22:22then I like get my coffee and then I sit at my desk for an
- 22:24hour and then I go get my lunch. And like, I don't, you know, I
- 22:27didn't feel back then. I felt like, oh man, this is so
- 22:29great. I'm going to work really hard.
- 22:30I'm going to be in this office for 12 hours.
- 22:32And and but I think that was that's me and not the place
- 22:36probably. Yeah, No, I think it is in
- 22:38itself selects, yeah, the right people into the right place.
- 22:41I think the good, bad AI, good human versus or bad employee
- 22:44kind of thing. I think about it is like, is the
- 22:47time I'm spending with this team member giving me leverage or
- 22:50output where I'm like feeling like that's a good, like a
- 22:53positive relationship? Like the more time I spend with
- 22:55this team member or employee, am I getting more output for that?
- 22:59Or is that an extension of my thinking?
- 23:01And then I think AI is similar, right?
- 23:02Is the time that I'm spending talking or chatting with this
- 23:05agent? Yeah, you sometimes are probably
- 23:08going to be at. Hourly rate, yeah.
- 23:10Is it, it's, it's like, what else could you spending your
- 23:12time on? What's the opportunity cost of
- 23:14investing this person? I just remember when Loom first
- 23:16came out and like what a game changer that was, right?
- 23:18It's so amazing and like what I want to do now.
- 23:19And I think Grok is the first model that does this.
- 23:22I don't know if the other ones are doing it yet where it'll
- 23:24watch the videos. Like I want to start making
- 23:26looms for my AI agent in the same way I do them for people on
- 23:29my team and to see if that can deliver the same kind of
- 23:32results. Because like that's a super
- 23:34leverage thing to do is like, OK, I'll spend 5 minutes, I'll
- 23:36make this loom. I'll send it off to the agent or
- 23:38the team member and then they're going to go do that thing 1000
- 23:42times because it's a repetitive, you know, we do it every day or
- 23:44whatever. Yeah.
- 23:45And I think the magic is like, you know, again.
- 23:49And are they like, as you spend more time with the agent or the
- 23:52human, is that compounding? Like, are the conversations
- 23:55getting more impactful with less amount of words?
- 23:57We're like, oh, we already get like what the mission is
- 23:59together and what we're going to go do.
- 24:01And so the things that you're asking of me and the things that
- 24:03I'm asking of you is creating this loop where you're like,
- 24:06yeah, we can spend, you know, the same 30 minutes together
- 24:09once a week. And it feels like we're getting
- 24:11a lot more done between each other.
- 24:13And you're also finding a way to leverage like the time together.
- 24:16And then similar with AI where it's like, man, I, I want to
- 24:18just keep talking to this agent because it feels like it's
- 24:21letting me do things and helping me get things done.
- 24:24Where that. But the 20 minutes or the 30
- 24:26minutes that I invested talking or chatting with this thing
- 24:29produced something that I wouldn't have been able to like
- 24:31spend 30 minutes like on my own or with even another person.
- 24:35Because a lot of the, at least the things that I've been using
- 24:38the latest agents of 4 is like reaching into like large data
- 24:41sets of like whether it's CRMS or tools or like the Internet
- 24:44and then merging that with some like kind of local data and then
- 24:47synthesizing over that and then producing it.
- 24:49But I think the one thing that I, you know, the risk is that
- 24:52it's so easy to do that and then have it produce a 30 page dock.
- 24:55Yeah. And then now do I tax other
- 24:57people by sending them a 30 page dock or do I distill that back
- 25:00down and send them A1 pager of all of the things that I learned
- 25:03that, you know, now we have impact with each other 'cause I
- 25:05do think that is. The right question and you know
- 25:07there's been many a day where your sleep score is suffers
- 25:10because you stayed up late working with the agents.
- 25:12More than I would have imagined, you know, then in the like
- 25:15again, used before I measured my sleep score years ago, like
- 25:18clearly stayed up late addicted to like, you know, working on
- 25:21Google ads or trying to crack this coding thing or something.
- 25:23And now it's insane the number of things that sort of, quite
- 25:26frankly, just deeply capture my attention.
- 25:29Kevin, that was a fun one. We covered a lot of ground AI,
- 25:31e-mail tools, LLM memory problems, agentic workflows, and
- 25:35then we flipped it into how you actually build teams that
- 25:37operate the same way. Yeah.
- 25:39And I think the through line is the same whether you're talking
- 25:41about AI or a new hire. You know, it's like, how do you
- 25:44compound the time you spend with them?
- 25:46Or are they taxing the time you spend with them?
- 25:47Yeah. That's the filter and honestly
- 25:49the memory audit you describe telling, you know, chat or
- 25:52Claude to separate what you actually told it from what it
- 25:54thinks it knows. That's a move every founder
- 25:57using these tools should actually try.
- 25:58Yeah, 70% wrong, man. It was a scary number, like, and
- 26:01if you're building on top of that, it's shaky.
- 26:03And to me, it was pretty cool to have this dock.
- 26:05And now that I've edited the dock, it's like Kevin's ground
- 26:08truths. I think the next move is to sort
- 26:09of turn that into like something more project specific versus
- 26:12like all the random things I've talked to, chat and clawed about
- 26:15over the last 30 days. All right, Kevin, what are the
- 26:17founder mode top five takeaways? Yeah, I think you want to manage
- 26:20your AIDS memory kind of like you'd manage employee
- 26:23onboarding, design your agent teams rather than single agents,
- 26:26right? You want to really give special
- 26:28instructions, provide those guardrails and then hire for
- 26:31high agency, you know, this internal locus of control.
- 26:34And how do you really understand?
- 26:36Like, you know, can these people go execute and get things done?
- 26:39And then the time you're spending, whether it's with, you
- 26:41know, the best employees or your best sort of AI tools should
- 26:44compound, right? You shouldn't be doing a one to
- 26:46one thing. You should see that sort of
- 26:48improve over time. And then finally, my favorite,
- 26:50you know, winning is culture, right?
- 26:51Like there is a culture of sort of like achieving together.
- 26:54And I think it's super infectious and really fun.
- 26:56If you're a founder figuring out how to build with AI and humans
- 26:59side by side, or you know someone who is, send them this
- 27:02episode. And if you haven't already,
- 27:03subscribe to Founder Mode. Leave us a review so more
- 27:06founders and operators can find the show.
- 27:08That's it for today. Because the best teammates,
- 27:10human or AI, don't wait to be told what to do next.