Dan Rowan and Jodi Donohue: How to Scale Empathy & Delight Customers
Join me for my conversation with Wedgewood Pharmacy’s Dan Rowan, Vice President of Sales and Marketing, and Jodi Donohue, Director of Marketing, to see how Wedgewood Pharmacy has proven that you can achieve high levels of empathy and meaningful customer communication no matter the size of your company. Wedgewood started as a local community pharmacy and has grown to one of the largest compounding pharmacies in the United States, all while maintaining the personalized touch they had from the beginning. To Wedgwood, empathy is about more than just being nice, it is about truly listening…
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