Latest / Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How to Fire Employees Fairly (Without Ruining Your Culture)
Firing employees is one of the worst parts of owning a home service business — and the bigger you get, the more often it happens.
In this episode of Owned and Operated, John Wilson is joined by Jack Carr (Jack Acquisitions / TriR) to break down a practical framework for terminations that’s fair to the employee and protects the team.
They walk through how to diagnose whether performance problems are caused by the employee or your systems, how to use clear expectations + coaching + PIPs to create a clean decision path, and why keeping a toxic “top performer” can quietly cost you your best…
The skinny
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