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Latest / Bold Business Podcast

Tips to Find and Solve the Right Business Problems

The quickest way to resolve a problem is to know what the problem REALLY is. Decision-making always sounds easy, but in practice can be difficult to peel back the layers of what you think.

In this episode of BOLD Business Podcast, you will hear tips to discover your customers' genuine problems, how to operationalize trust and how finding causality helps you find the root issue.

Jess Dewell talks with Dr. Tom Tonkin, CEO of The Conservatory Group, about rapports, empathy, connecting with people, finding the actual problem quickly, and what it takes to resolve it successfully.

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