Latest / The Operator's Manual with Fexingo: Daily Decisions, Tactical Wins, and Business Execution
How a Single Dashboard Saved One Thousand Restaurants
When your business spans a thousand locations, tiny operational failures compound into millions of dollars in waste. This episode drills into how the fast-casual chain Sweetgreen solved that problem by building an internal operational dashboard — not a flashy AI tool, but a relentlessly focused metrics hub that reduced food waste by 23% and improved line speed by 18% in the first year. Lucas and Luna unpack the specific metrics Sweetgreen chose to track, why they rejected over a hundred possible KPIs, and how they trained managers to use data without burying them in numbers. A masterclass in…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.