Latest / Multifamily Collective Podcast
1,712 Best Kept Secret in Business
Ever wondered what truly differentiates successful businesses from the rest?
Mike Brewer reveals a surprising truth about the power of customer service — not just in the multifamily sector but across all American businesses.
In this video, Mike shares a personal experience from a weekend visit to an auto parts store, highlighting a common yet critical oversight in customer engagement.
With advancements in technology and Proptech reshaping industries, Mike argues that genuine human interaction is often neglected.
He challenges business leaders and teams to strip away digital distractions and…
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