Latest / Serious People Podcast
Nisha Balwani on Why AI Adoption Starts with the CEO
Nisha Balwani took over RCI Technologies, the government IT staffing and services firm her parents founded in the 1980s, and is now figuring out where AI actually fits inside a business built on decades-long contracts and highly regulated clients. Noah and Nisha get into what it took to get a skeptical team on board, how one employee's irreplaceable process got turned into an AI-assisted workflow without losing the human check, and why government adoption of AI looks nothing like the private sector. Nisha also shares how her internal experiments turned into a side consulting practice helping…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.