Season One Finale: The Future of CX Is Smarter Orchestration — Not More Automation | Tech Matchmaker
In our season one finale of The Tech Matchmaker, host Gina Gibson sits down with Molly Moore, Chief Operating Officer of Liveops, to explore how one of the original innovators in the contact center space is leading the charge into the AI era — without losing sight of what makes great CX: the human element.
Molly shares how Liveops has built a model that combines highly skilled, on-demand independent contractor agents with intelligent technology and real data insights to help brands scale quickly while maintaining quality. She also introduces LiveNexus, Liveops' new platform that lets…
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