51. The Expert vs. the Algorithm: Gary Klein on Decision-Making in Healthcare
Doctors are increasingly asked to follow decision rules, guidelines, and “evidence-based” algorithms. Is that the right approach to take care of patients? Are cognitive errors over-emphasized in healthcare?
Our guest on this episode is Gary Klein, one of the most important figures in cognitive psychology in the world. His pioneering work in the field of naturalistic decision-making has become a major challenge to the established schools of thought on how experts make good decisions.
He is a leader of a growing research community focused on understanding how human beings acquire and apply…
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