Latest / Becker’s Healthcare -- Pediatric Leadership Podcast / Supporting Youth Mental Health in a Digital World with Dr. Megan Moreno
Transcript
- 0:02- There's a small circle of people who truly
- 0:04- understand what it takes to lead a health
- 0:05- system right now. The decisions are enormous.
- 0:08- The variables are constantly shifting, and the stakes
- 0:11- of getting a call wrong don't stay contained.
- 0:14- That's not a complaint. It's a structural reality.
- 0:17- And it's why the most effective c suite
- 0:19- leaders are deliberate about where they go to
- 0:21- pressure test their thinking.
- 0:22- Becker's fourteenth annual CEO and CFO roundtable
- 0:26- brings together more than 1,500
- 0:28- executive level attendees
- 0:30- and nearly 400 speakers for four days built
- 0:32- around growth, financial sustainability,
- 0:35- workforce strategy, and the leadership questions that don't
- 0:38- have easy answers.
- 0:39- Join us November second through the fifth in
- 0:41- Chicago.
- 0:42- For the agenda and event details,
- 0:45- visit beckershospitalreview.com
- 0:47- and click on the events tab in the
- 0:49- upper right.
- 0:50- Welcome to the Becker's Healthcare podcast. I'm Chris
- 0:53- Sosa, your host, and I am thrilled today
- 0:54- to be joined by doctor Megan Moreno. She's
- 0:56- vice chair of academic affairs for the department
- 0:59- of pediatrics at University of Wisconsin Madison and
- 1:02- co medical director of the AAP Center of
- 1:04- Excellence on Social Media and Youth Mental Health.
- 1:07- Doctor Moreno, thank you for joining us today.
- 1:09- Thanks for the invitation.
- 1:11- Wonderful. We have so many things to talk
- 1:12- about. But first, could you give our audience
- 1:15- a little bit more about yourself and your
- 1:17- background?
- 1:18- Sure.
- 1:19- My initial training was in pediatrics, and I
- 1:22- then did a fellowship in adolescent medicine. So
- 1:26- my clinical practice is in adolescent and young
- 1:28- adult medicine. So I sometimes joke I'm one
- 1:31- of the few folks that sees,
- 1:33- patients on both sides of the house, the
- 1:35- adult side and the pediatric side. And I'm
- 1:37- also a researcher.
- 1:39- Do you run into my colleagues who have
- 1:41- that type of experience, doctor, with both sides
- 1:44- of the house as you put it?
- 1:45- Definitely in the family practice world and in
- 1:48- the med peds world. But in terms of
- 1:50- pediatric subspecialties,
- 1:52- there's only a few specialties, maybe cardiology,
- 1:56- allergy, and and us in adolescent medicine.
- 2:00- Makes sense. Well, like I said, we have
- 2:01- many, many things to talk about today. I'm
- 2:03- so glad you're here.
- 2:05- So as far as mental health needs in
- 2:07- particular, the first question I wanna ask you,
- 2:09- doctor, is, what are hospitals and health systems
- 2:12- systems,
- 2:13- I should say, still getting wrong about caring
- 2:15- for teenagers,
- 2:16- whose conditions span both physical and mental health
- 2:20- needs?
- 2:21- Lot you can go with... Lot of directions
- 2:23- you can go with that question. Doctor, take
- 2:24- it away.
- 2:25- Yes. I love that question. I think,
- 2:28- adolescence is just such an incredible
- 2:31- time from from a developmental
- 2:33- standpoint,
- 2:34- from, from a health standpoint.
- 2:37- Youth are really at that age finding their
- 2:40- voice. They're very curious about their health. They're
- 2:43- they're thinking about their health really differently. And
- 2:47- what research shows is that teens want to
- 2:49- be involved in their healthcare visits.
- 2:52- They want to ask questions and they want
- 2:54- the questions to be asked of them.
- 2:57- But what's interesting is healthcare
- 3:00- systems
- 3:01- have largely left it to individual
- 3:04- providers to decide how they're going to approach
- 3:07- this. How much do they involve adolescents?
- 3:10- When and how do they see adolescents?
- 3:12- So I do think systems could do more
- 3:15- to harmonize or standardize
- 3:18- approaches to the adolescent patient
- 3:20- so that adolescents have health care questions asked
- 3:23- of them rather than a caregiver,
- 3:26- And then all adolescents have part of their
- 3:29- outpatient and inpatient
- 3:30- visits
- 3:31- on their own so they can start that
- 3:33- process of learning how to navigate their own
- 3:36- care.
- 3:37- Those are such excellent points, doctor Moreno, especially
- 3:39- when you consider,
- 3:41- in this day and age, it seems like
- 3:42- everyone, obviously, not just adolescents,
- 3:45- feels more comfortable, I think. I should say
- 3:47- not everyone. But a lot of patients feel
- 3:49- more comfortable with their medical visits being a
- 3:51- two way street and not as much, you
- 3:53- know, hey, here's... I'm the physician. Here's what
- 3:56- you should do. But so many people come
- 3:57- in with... Armed with so much more information
- 4:00- than they used to.
- 4:01- I think that's so true. And and youth
- 4:03- are so savvy about their own health care
- 4:06- and often have done some looking online and
- 4:09- curiosity and
- 4:11- really engaging with them can give them that
- 4:14- foundation of, hey. It's okay to look online,
- 4:17- but I'm the person you should be talking
- 4:18- to about health decisions.
- 4:21- Certainly. So we're gonna expound that a little
- 4:23- bit here. So
- 4:25- as I get into my next question for
- 4:27- you, doctor,
- 4:28- so as we mentioned, you'd co direct an
- 4:30- AAP center of excellence.
- 4:31- So when we talk about a healthy digital
- 4:33- ecosystem,
- 4:34- what does that look like in practice, and
- 4:36- what role do you think health systems should
- 4:38- play in building such it?
- 4:40- I think a healthy digital ecosystem
- 4:44- means that youth have offline
- 4:46- support
- 4:47- to use online tools safely and towards improving
- 4:51- their health rather than
- 4:53- having more risk.
- 4:55- So we we do know from lots of
- 4:58- research over decades
- 5:00- that youth use online tools to learn about
- 5:03- health topics,
- 5:04- particularly topics they think might be embarrassing or
- 5:08- stigmatizing.
- 5:09- So that's often mental health or reproductive
- 5:12- health. And so that means sometimes youth are
- 5:15- going to doctor Google or now the new
- 5:17- the new doc on the scene, doctor chat
- 5:20- g p t, to find answers to their
- 5:22- health questions. So I think this is a
- 5:24- place where systems could do more to
- 5:27- promote accurate health resources for patients,
- 5:31- either making those in house or providing links
- 5:34- to existing patient facing resources.
- 5:37- At the American Academy of Pediatrics, we have
- 5:39- an entire website called healthychildren.org
- 5:42- that is all
- 5:44- pediatrician
- 5:44- written articles on topics that patients have asked
- 5:48- us.
- 5:50- Doctor, so when you consider
- 5:53- AI in particular,
- 5:54- what are the positives you think
- 5:57- of patients going to
- 5:59- those resources
- 6:01- as they are today?
- 6:03- I like how you clarified as they are
- 6:05- today. Well... And as they are today, as
- 6:08- we both know, they aren't always providing the
- 6:11- most accurate and up to date answers to
- 6:14- questions. So
- 6:15- I I do think that sometimes
- 6:18- youth who use AI
- 6:21- can use it to practice,
- 6:23- to kind of practice asking questions, practice figuring
- 6:27- out how to ask a question,
- 6:29- and that can be beneficial because it can
- 6:32- potentially
- 6:33- make it more likely that they would feel
- 6:35- comfortable asking that question in clinic.
- 6:38- But what what I tell patients is it
- 6:41- it shouldn't be the place where you go
- 6:42- for the final answer.
- 6:45- Yeah. That's such a great point, doctor Moreno,
- 6:47- about bridging that
- 6:49- communication gap between, you know, what a teen
- 6:52- or an adolescent might understand
- 6:55- and how
- 6:56- a physician,
- 6:57- such as yourself might answer that question.
- 7:00- I I don't know if that's communicated
- 7:03- or considered all that much, at least not
- 7:05- in... Until this point.
- 7:07- Yeah. I I think sometimes we underestimate
- 7:10- how
- 7:11- much
- 7:13- skill and experience
- 7:15- are part of learning just how to ask
- 7:17- questions in clinic and that that can be
- 7:20- really nerve wracking for youth. They don't know
- 7:22- if they're asking it right. So having a
- 7:24- place where they can practice that or type
- 7:27- it out or kinda see what kind of
- 7:28- answers might come up and then knowing the
- 7:31- right way to ask their provider.
- 7:33- Doctor Moreno, next, you've touched on this topic
- 7:36- a little bit, as we've gone on today.
- 7:39- But I do wanna ask you a a
- 7:40- little more directly. So
- 7:42- when you look about...
- 7:43- Look at, I should say, digital media risks,
- 7:46- there there are plenty of them out there.
- 7:48- So what do you think the role of
- 7:50- health system leaders, clinicians such as yourself
- 7:53- and your peers, how do you communicate these
- 7:56- risks in a way that's evidence based?
- 7:59- This is the million dollar question,
- 8:02- and it... It's a million dollar question because,
- 8:05- this this is a topic that there's a
- 8:07- lot of polarization around. It's a topic that
- 8:10- bridges our work lives and our personal lives,
- 8:13- and people,
- 8:14- I think, often feel like they have to
- 8:16- choose a camp. They have to be in
- 8:18- the pro tech camp or they have to
- 8:20- be in the no tech camp. And there's
- 8:22- just a lot of opinions and feelings and
- 8:25- judgment
- 8:26- around which camp you're... You belong in,
- 8:29- but I think what we forget is that
- 8:30- there's this wide open space between those camps
- 8:34- where we can think at the system level
- 8:36- about
- 8:37- how do we optimize these tools for patients,
- 8:40- how do we use these tools in our
- 8:41- work so that we can be more efficient,
- 8:44- and how do we make sure that these
- 8:46- tools aren't making our work bleed completely over
- 8:50- into every provider and administrator's personal life?
- 8:54- Easier said than done, obviously,
- 8:56- doctor Moreno, but, you know, that's why we're
- 8:58- having these conversations to to move that... The
- 9:01- ball forward, so to speak.
- 9:03- So, doctor, I do wanna mention, of course,
- 9:05- that you just wrote... Cowrote a book, I
- 9:07- should say.
- 9:08- It's called connecting, raising kids in a digital
- 9:11- world. So it takes what you described as
- 9:14- a strength based approach grounded in love and
- 9:16- connection.
- 9:17- So on that topic, why would you say
- 9:19- that you chose that framing, you and your
- 9:20- coauthor,
- 9:22- and how can pediatric clinicians
- 9:24- use it with families?
- 9:26- Well, pediatricians
- 9:27- are very adept at using strength based approaches
- 9:31- with patients.
- 9:32- That includes supporting families through other
- 9:35- complicated topics like sleep training,
- 9:38- toddler
- 9:40- tantrums,
- 9:41- adolescents navigating puberty, and we really wanted to
- 9:45- take an approach
- 9:46- like that with this topic, especially knowing that
- 9:50- patients and parents in particular
- 9:52- are so stressed about this topic. We really
- 9:55- wanted to put it in a framing that
- 9:57- felt familiar
- 9:58- and that they knew that there's a lot
- 10:00- of ways to do this right.
- 10:03- Doctor, just to close out our conversation, what
- 10:05- else
- 10:06- excites you about
- 10:08- where tech is going,
- 10:10- where research is going as it relates to,
- 10:13- the digital
- 10:14- and medical ecosystem?
- 10:17- I think one thing that excites me is,
- 10:20- when I see adolescent patients,
- 10:23- they're very thoughtful and very skeptical
- 10:26- about tech use. I know we often think
- 10:28- adolescents are glued to their phones, but
- 10:31- when you really sit down and talk to
- 10:33- them, they have a lot of thoughts and
- 10:35- they've been watching their parents glued to their
- 10:37- phones.
- 10:38- And as they get older and bring that
- 10:41- skepticism and that desire for real world connection,
- 10:44- I think we're gonna see a whole new
- 10:46- way that we look at,
- 10:48- hopefully, a little better balance in our online
- 10:51- and offline world.
- 10:53- I certainly think all of us can use
- 10:55- that, doctor Moreno, as as someone who is
- 10:58- occasionally glued to his phone more than he
- 11:00- needs to be. But it's good to hear
- 11:02- that,
- 11:03- their children and adolescents and other young people
- 11:06- out there who are
- 11:07- coming to this realization that maybe there's a
- 11:10- lot more to be experienced
- 11:12- outside of that. And, yeah, hopefully, you and
- 11:15- your colleagues in your new book, of course,
- 11:17- can point at people in that direction.
- 11:20- I hope so. I hope it'll open up
- 11:22- some great conversations.
- 11:24- Certainly. Well, doctor Marino, thank you so much
- 11:26- for being on the podcast today, and I,
- 11:29- for one, very much look forward to the
- 11:30- next time I pass across. Thank you so
- 11:32- much.