Building Citizen Services for the Age of Agentic AI with Insight Public Sector
Have public sector organizations reached the point where AI is no longer an experiment but an operational necessity? In this episode, I welcome Carmen Taglienti, CTO of Insight Public Sector, to discuss why AI is moving beyond chatbots and pilots to become part of the everyday workflows that support government services. As budgets tighten and expectations continue to rise, public sector teams are under pressure to deliver more for citizens without increasing resources. Carmen explains why this moment represents a turning point and how AI is helping agencies rethink the way they operate. We…
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