Leadership: Lesson's Learned
Most professionals will tell you that some of the greatest lessons they’ve learned in their careers were the result of a failure of some sort. How can managers in today’s law firms create an environment where these valuable lessons can be learned, while balancing the need to justify expenses, headcount, and return on investment?”
Moderator:Kelly Harbour is the Associate Director of Client Relations at Goulston & Storrs PC and a member of ILTA’s Professional Services steering committee. She has more than a dozen years of experience in innovation, strategic planning, process improvement, and…
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