Latest / Mini Scroll / MINI TECH SCROLL: Meta makes billions from scam ads, clipping dominates creator marketing + Emilycc 4-year livestream
Transcript
- 0:00Hey everyone and welcome to Mini Scroll, the daily Internet
- 0:03culture podcast bringing you the biggest stories from social
- 0:05media, the creator economy, and the digital space every Monday
- 0:09through Thursday and sometimes Fridays.
- 0:11My name is Annabelle and I'm your Wednesday Mini Tech Scroll
- 0:14host and also the deputy editor of the youth digital media brand
- 0:17Centennial World. Welcome back to Mini Tech
- 0:21Scroll. I have two things to say before
- 0:23we get into this episode. The 1st is that I am aware that
- 0:26I completely match the background today.
- 0:30That was not intentional, but like loving it I guess.
- 0:33And the second thing I have to say is that today is the first
- 0:37day that Lauren is ever in the room when I am recording the
- 0:41episode. She's currently doing her
- 0:42makeup. So if you hear any noises, that
- 0:45is probably what it is. Or it could also be the fact
- 0:48that Pump or Pumpkin Lauren's dog is in the office with us
- 0:52today. So a little bit more of a
- 0:54disruptive environment, but we love it.
- 0:57It's fun. OK, before we get into the
- 0:59content, Please remember to rate, review and subscribe and
- 1:03star rate US on Spotify. We are really trying to get to
- 1:061000 star ratings. We also have a buy me a coffee
- 1:10link in the description if you want to check that out.
- 1:12But yes, let's get right into the stories for today.
- 1:16The first story for today is how leaked internal documents from
- 1:19Meta found that the company is making billions of dollars from
- 1:22scams and fraudulent ads. So Reuters recently issued a
- 1:26report after reviewing a collection of unreported
- 1:29documents showing that Mehta has failed to identify and stop
- 1:33fraudulent ads. And this ranges across
- 1:36e-commerce, investment opportunities, illegal gambling
- 1:39and more. And this has been going on for
- 1:41at least three years. In the documents, the news
- 1:44agency found that there is an estimated 15 billion higher risk
- 1:48scams floating across Mehta's platform everyday.
- 1:52In this context, higher risk quite literally means that they
- 1:55look like a scam. As Jeff Horowitz for Reuters
- 1:58reports quote, Meta earns about 7 billion in annualized revenue
- 2:02from this category of scam ads each year.
- 2:05Something particularly egregious from the story was how Meta uses
- 2:09these ads that the company basically knows a scams to make
- 2:13money. Basically, the tech giant only
- 2:16bans ads if its systems are 95% sure that they are committing
- 2:19fraud. If there is reasonable belief
- 2:22that the ads are in fact fraudulent, but it doesn't quite
- 2:25meet that threshold, Meta ends up charging higher ad rates to
- 2:29these companies. And while this is meant to stop
- 2:32advertisers from placing ads on the platforms, it clearly also
- 2:35makes the company more money. So there really is no incentive
- 2:39for Meta to stop doing this. And only making things worse is
- 2:44that the documents show that when a user clicks on a scam,
- 2:47they're actually more likely to see more fraudulent content
- 2:50because of the way Meta's ad algorithm works, where it's
- 2:53obviously trying to match the ad it shows to a user with their
- 2:56interests. And what's unfortunate is that I
- 2:58think this would obviously disproportionately affect all
- 3:01the users on these platforms. And when these users do report
- 3:05something as a scam, it also seems like nothing really gets
- 3:08done. According to this report, one
- 3:10example that the journalist listed was that safety employees
- 3:13estimated that users across Facebook and Instagram were
- 3:16filing around 100,000 valid reports of fraud, but Meta
- 3:20ultimately ignored or incorrectly rejected 96% of
- 3:23them. And that was in 2023.
- 3:25I should also add here that Reuters did reach out to Meta
- 3:29for comment as the report reads quote in a statement.
- 3:33Meta spokesperson person Andy Stone said that the document
- 3:36seen by Reuters present a selective view that distorts
- 3:38Meadows approach to fraud and scams.
- 3:41The company's internal estimate that it would earn 10.1% of its
- 3:452024 revenue from scams and other prohibited ads was rough
- 3:49and overly inclusive, Stone said.
- 3:51The company had later determined that the true number was lower
- 3:54because the estimate included many legitimate ads as well.
- 3:57I do just want to say here that 10% is like $16 billion.
- 4:01So clearly that is a lot of money they're breaking in.
- 4:04And also in this statement, Andy Stone did not say a revised
- 4:08amount. And obviously that has raised
- 4:10some eyebrows. Now, you're probably thinking as
- 4:12I'm running through these findings, how Meta can be
- 4:15stopped or at least disincentivized to be allowing
- 4:19these fraudulent ads to be distributed across the platform.
- 4:21And obviously, I've already noted that there is very little
- 4:25incentive. And it gets worse because
- 4:27according to the documents, Meta compared the cost of the illicit
- 4:30revenue stream to being fined by governments for allowing these
- 4:34ads to go through. And the reporting notes that the
- 4:37fines would be smaller than Meta's revenue from scam ads.
- 4:41So clearly there is very little reason to stop doing this.
- 4:46And it also points out that in the alleged attempts to limit
- 4:50scams moving forward, one of the strategies mentioned by Meta was
- 4:54penalty bids, where basically marketers or companies who
- 4:58seemed like they were committing fraud would have to engage in an
- 5:00online auction so they could continue to advertise.
- 5:04And once again, this is just another way for Meta to make
- 5:07more money. All in all, this whole story is
- 5:10just so cast and I feel like it just is another example of how
- 5:14little these big tech companies actually care about their users
- 5:17and it's all about making money, growth and engagement.
- 5:20I was actually listening to the There Are No Girls on the
- 5:23Internet podcast about this topic earlier this week, and
- 5:26they made a really good point about how even if Meta says that
- 5:29they've taken down the ads and there are less and less scams on
- 5:33the platform, there is actually so little ways for us to be able
- 5:36to check if that is even true, especially after major platforms
- 5:40ended their API access. We're really just living in an
- 5:44era of no transparency. But I'll insert a clip from that
- 5:48conversation now so you can hear for yourself.
- 5:52This actually highlights another issue.
- 5:54If you recall, I guess it was a couple years ago now, all the
- 5:57big platforms ended their API access for researchers, right?
- 6:02Like it used to be that researchers could use the APIs
- 6:06of social media platforms like Facebook, like threads, like
- 6:09Twitter to just observe what was going on, what is was going on
- 6:14on these platforms. And all the companies ended that
- 6:18access. Some of them like Twitter, I
- 6:20think you can pay absorbent fees to gain some API access, which
- 6:24puts it out of the reach of most researchers.
- 6:28And one of the big consequences of that is that we are, we find
- 6:32ourselves in a moment like this where we just have to take their
- 6:35word for it, right? There's no practical way for
- 6:40people outside of the company to evaluate any of these claims.
- 6:45Okay, that brings us to our next story for today.
- 6:48And this is a little bit more of a trend slash discussion online
- 6:52that I've seen circulating, and it's all about clipping content.
- 6:56I was actually inspired to cover this piece from Bloomberg, where
- 6:59they ran a story at the end of last month about the importance
- 7:02of clipping on social media and how it's become such an integral
- 7:06part of our digital landscape. And that might seem obvious if
- 7:10you spend a lot of time online, but I feel like not enough
- 7:13people talk about it from a more strategic lens.
- 7:17The piece from Bloomberg points to Mr. Beast as an example.
- 7:20For a recent campaign, Mr. Beast paid quote independent editors
- 7:24employed by a startup called, clipping $50.00 for every
- 7:27100,000 views that snippets of his YouTube shows got on social
- 7:31media apps. According to a post on Discord,
- 7:34these contractors identified A viral moment, embellish it with
- 7:37a funny slogan and feed it into services like TikTok and
- 7:40Instagram. Anthony Fujiwara is the 23 year
- 7:43old founder of the startup and contends that producing clips is
- 7:47equivalent to buying commercials on TV or Billboard back in the
- 7:51day. It's now about buying time on
- 7:54people's algorithms, which is especially difficult when young
- 7:56people don't necessarily respond to ADS in the same way that
- 8:00their predecessors did. So using clips as a form of
- 8:03marketing is just a much more natural way to integrate into
- 8:06the platform. As the journalist explains
- 8:09quote, the emergence of clipping shows just how much social media
- 8:12has changed since the early days as a platform for user generated
- 8:16content. Videos that once seemed unusual
- 8:18or spontaneous and became instant topics of chitchat have
- 8:22given way to orchestrated marketing efforts.
- 8:24These advertising videos pop up in your social media feed and
- 8:28look like they could be from any random super fan.
- 8:31That comment really goes to show how the line has been completely
- 8:34blurred between authentic content and strategic content,
- 8:38where the most successful marketing now is
- 8:40indistinguishable from fandoms or casual posting.
- 8:44But more on that in a little bit.
- 8:46Speaking of Mr. B, So he has actually taken it one step
- 8:49further and launched his own clipping platform called Viro,
- 8:53which was about one month ago now.
- 8:55Viro is a marketplace that essentially connects editors and
- 8:58Clippers directly with brands or creators, where users can browse
- 9:02different campaigns and then choose one to work on and then
- 9:05eventually upload edited clips on their own social channels.
- 9:09I found this interesting because instead of paying for reach
- 9:11through like established creators or brands, now these
- 9:15campaigns can tap into a network of micro creators or just
- 9:19editors who are really skilled at capturing viral moments that
- 9:23will perform well. And I do think this is a little
- 9:25bit of an extension about what I reported on a couple weeks ago
- 9:28about the rise of fan editors. If you missed that episode,
- 9:32though, Variety recently published an article that
- 9:35dissected Lionsgate's marketing strategy on social media, and
- 9:39they found that Lionsgate has hired a suite of fan editors,
- 9:43reaching out to 250 editors at first, but building a more
- 9:46permanent cluster of 15. And these fan editors have been
- 9:50creating clips and fan edits, obviously to promote various
- 9:54films. And like I said, the rise of
- 9:56clipping kind of feels like it's part of that same movement,
- 10:00whether line between marketing, fan participation and labor and
- 10:05creator culture are dissolving. Whether that is ethical or not,
- 10:09I think we'll wait and see. And of course, clipping has also
- 10:12been accelerated by the popularity of live streaming and
- 10:16the resulting clip economy. I don't even know if that's the
- 10:19thing, but if it's not, I just made it up has ended up turning
- 10:22hours of content into really specific shareable click baity
- 10:27moments. And I just think it's really
- 10:29interesting, especially the way these opportunities are becoming
- 10:31more participatory from social media users and viewers.
- 10:37Speaking of live streaming through, my last story for today
- 10:40is a short one, but I wanted to note how Emily CC has officially
- 10:44passed the four year mark of being on live.
- 10:47This is also a little bit more Culture E than I usually do at
- 10:50Mini Tech Scroll, but I thought it was interesting.
- 10:53Basically, Emily started marathon streaming back in 2021
- 10:57and has kept her channel live ever since then.
- 11:00However, she did initially start streaming in 2016 according to
- 11:04what I've read about her, So she'll stream doing literally
- 11:08everything. Super mundane things like going
- 11:10to the grocery store or even just keeping her channel live
- 11:13while she's asleep. In a piece for the Washington
- 11:16Post last year, Drew Harwell spent a solid amount of time
- 11:21with Emily and had a look into her life as he wrote quote.
- 11:26She has broadcast and self narrated 1000 days of sleeping,
- 11:30driving and crying, lugging her camera backpack through grocery
- 11:33stores, talking through a screen to strangers she'll never meet.
- 11:36And while she has definitely managed to build her own
- 11:39community, it was a massive deal when Kaisenat ended up joining
- 11:42her stream last year, and that moment alone ended up helping
- 11:46her hit 10,000 subscribers on the platform.
- 11:48On the stream, Kai was super impressed by Emily, literally
- 11:52praising her for everything she does.
- 11:54She's been live for three years. Whoa.
- 11:56She's been streaming for three years.
- 11:58Who've been live for three years.
- 12:00I've been live for three years straight.
- 12:01No, you're lying. I'm not lying.
- 12:04You can look me up, it's on. I have an article, I think, for
- 12:07the BuzzFeed. I've been #3 years, 324 seven.
- 12:10How the fuck? Have you been loud for three
- 12:12years? Wasn't something crazy, but I'm
- 12:14determined that. Shit, five days ago she
- 12:16celebrated her four year anniversary.
- 12:18As you would expect, Emily has become quite a renowned figure
- 12:23on Twitch since she started streaming because she's really
- 12:26pushing boundaries, for better or for worse.
- 12:28It's like the Twitch version of The Truman Show all Big Brother
- 12:31at this point. And there are literally no
- 12:34rules. I mean, there are no like sick
- 12:36days or leaves that she can take.
- 12:38She's also constantly being judged.
- 12:40And I think it's really complicated when you take a
- 12:43moment to think about it. On the one hand, I think Emily's
- 12:47experience is a definite testament to the intimacy of
- 12:51streaming and how you can really become part of someone's daily
- 12:55life or routine. But on the other, I think it
- 12:57does raise some ethical questions, like at what point
- 12:59does this stop being entertainment and start being a
- 13:03sort of exploitation? Even if it is her own choice,
- 13:06this type of streaming isn't just like content creation.
- 13:10Her life literally is the content.
- 13:12There is no separation. And while Emily definitely does
- 13:15choose to do this, I do think we should ask if the platform
- 13:19should allow or encourage that level of exposure.
- 13:22And of course, I do acknowledge that platforms have little
- 13:25incentive to stop it from a monetary or financial
- 13:28perspective. As long as the stream stays
- 13:30live, the engagement keeps on coming.
- 13:32And everyone benefits in theory, except maybe the creator in that
- 13:36mental health. I'm definitely curious to hear
- 13:39what you guys think about all that though.
- 13:41Well, that is everything from mini tech scroll today.
- 13:44I hope you guys enjoyed. I feel like it was definitely
- 13:48weird having more people in the room.
- 13:50But Lauren will speak to you guys tomorrow and I will see you
- 13:54next week. Thanks for listening.
- 13:55Bye.