Latest / Arroe Collins Like It's Live / C.T.C.S Episode 222 Harry Potter Party I Need To Shut Up Plus Identity Blooper

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C.T.C.S Episode 222 Harry Potter Party I Need To Shut Up Plus Identity Blooper · Arroe Collins Like It's Live

• 0:00
  Speaker 1: If you love your podcasts and you need a big choice,
• 0:02
  Speaker 1: you need to go to Erro dot net A r
• 0:05
  Speaker 1: r oe dot net twenty different podcasts. One of the
• 0:09
  Speaker 1: biggest ones that voice. I've spent over ten years with
• 0:13
  Speaker 1: those voices featured on NBC's The Voice. These are the
• 0:17
  Speaker 1: conversations while everything was going on, and then let's find
• 0:21
  Speaker 1: out what they're doing today that voice from Erro dot
• 0:25
  Speaker 1: net A r r oe dot net. Enjoy your exploration.
• 0:32
  Speaker 1: That little song I sing when I'm going down Aisle
• 0:35
  Speaker 1: number three, but doop doup hate at ct when I'm
• 0:38
  Speaker 1: not busy being Arrow the podcaster. I live in the
• 0:41
  Speaker 1: real world. I mean everybody has to have a job, right.
• 0:43
  Speaker 1: Mine is CS, which is Customer Service Solutions Relationships, keeping
• 0:48
  Speaker 1: your team motivated and pumped up to keep that constant
• 0:50
  Speaker 1: connection with each and every person who has chosen to
• 0:54
  Speaker 1: stop into your location.
• 0:55
  Speaker 2: They could have.
• 0:55
  Speaker 1: Gone anywhere else, but for some frickin reason, they ended
• 0:59
  Speaker 1: up at your front door. Episode number two twenty two,
• 1:03
  Speaker 1: Harry Potter Party, I need to shut up and wrong
• 1:07
  Speaker 1: identity blooper. Oh my god. This is CTCs Transition.
• 1:14
  Speaker 2: Walk day number one out of four.
• 1:16
  Speaker 3: Out here in this forest I gotta take my transition walk,
• 1:19
  Speaker 3: especially after today. My god, all of those interviews, that's
• 1:23
  Speaker 3: so so much fun, and so many different types of interviews.
• 1:26
  Speaker 3: That's why you've got to go to Arrow dot net,
• 1:28
  Speaker 3: Aarroe dot net. There's a shameless plug for you. I
• 1:31
  Speaker 3: know I'm not the only one that does this, but
• 1:33
  Speaker 3: I'll go walking through this forest and my jammys. Oh
• 1:36
  Speaker 3: hell yeah, because that's how I dress inside the studio.
• 1:38
  Speaker 3: I don't dress up in a grocery store suit. I'm
• 1:41
  Speaker 3: not a businessman of any type. And then again, the
• 1:45
  Speaker 3: business of me requires everybody to be in their jammis. Boy,
• 1:51
  Speaker 3: if only I could take that attitude to a grocery store,
• 1:54
  Speaker 3: I'll see you and see us man in my five
• 1:56
  Speaker 3: years here. The one thing I've never seen before is
• 1:59
  Speaker 3: this currentcy that's going on where people are wanting to
• 2:02
  Speaker 3: take pictures of other people's lottery tickets, you know, before
• 2:05
  Speaker 3: they put it in the machine and then get their
• 2:07
  Speaker 3: lottery ticket, which is the power ball or the Pick
• 2:09
  Speaker 3: three or the pick for But they're over there.
• 2:11
  Speaker 2: Going let me take a picture of it. Let me
• 2:12
  Speaker 2: take a picture of it.
• 2:14
  Speaker 3: No, no, So our guests are very upset because I mean,
• 2:18
  Speaker 3: your lottery ticket before it goes in that machine is
• 2:21
  Speaker 3: just as private as your political beliefs, your religious beliefs,
• 2:23
  Speaker 3: and basically any other thing that you want to keep private.
• 2:26
  Speaker 3: It's your numbers man. Do not let anybody take a
• 2:28
  Speaker 3: picture of that. But that's what's going on. This is
• 2:31
  Speaker 3: how fast your day can turn. Someone comes up for
• 2:34
  Speaker 3: fifty dollars to get cash back seventy five cent shards. Well,
• 2:37
  Speaker 3: you know, a bank charges you more than that, And
• 2:39
  Speaker 3: then all of a sudden she wants to get a
• 2:40
  Speaker 3: money ordered and she puts your card in, so you
• 2:43
  Speaker 3: would naturally think she's put in her card in, she's
• 2:46
  Speaker 3: gonna put it on her ATM or it could be
• 2:48
  Speaker 3: some sort of card, not not a credit card, but
• 2:51
  Speaker 3: just you know, an ATM card, And all of a sudden,
• 2:54
  Speaker 3: nine dollars and six cents comes out. She freaking explodes
• 2:59
  Speaker 3: And I wasn't going to pay for that with my card.
• 3:02
  Speaker 3: And I'm thinking you put the card in. I was
• 3:05
  Speaker 3: going by what your body motion was. You put the
• 3:08
  Speaker 3: card in. You didn't give me the fifty bucks back
• 3:11
  Speaker 3: that I just gave you in cash, and so she's exploding.
• 3:14
  Speaker 4: Why did you take that out?
• 3:15
  Speaker 3: I mean to the point where we had to get
• 3:16
  Speaker 3: a couple of managers up here, and it's like, you
• 3:19
  Speaker 3: can't put a card in there and expect us to
• 3:23
  Speaker 3: think you're gonna give us cash.
• 3:25
  Speaker 2: You put the card in there, what would you do?
• 3:29
  Speaker 2: All right? So here we go with the taste test.
• 3:31
  Speaker 3: This is the banana. No, it's barnana, is it? Or
• 3:34
  Speaker 3: is it a banana?
• 3:35
  Speaker 2: I think it's banana. Okay, wow, but it's a chocolate
• 3:40
  Speaker 2: covered bananas.
• 3:41
  Speaker 3: Dark chocolate covered banana. Well see that that says it's
• 3:44
  Speaker 3: good for you anyway, because it's dark chocolate.
• 3:45
  Speaker 2: That's an automatic and the banana.
• 3:47
  Speaker 3: So it's the past fe a minute. So I feel
• 3:48
  Speaker 3: like this is a great idea.
• 3:53
  Speaker 2: Oh it does look good though, Oh I get it.
• 3:55
  Speaker 3: You gotta a big I got a big stick together,
• 3:59
  Speaker 3: parent cheers.
• 4:00
  Speaker 2: What's so bad?
• 4:02
  Speaker 3: Yeah, the dark chocolate is definitely dominant in this dip
• 4:05
  Speaker 3: banana bytes that are dark chocolate, and you should be
• 4:08
  Speaker 3: tasting the bananas, and it's got monkeys all over it.
• 4:11
  Speaker 3: I don't taste the bananas at all, not one bit
• 4:14
  Speaker 3: like the dark chocolate though, But no bananas. You really
• 4:19
  Speaker 3: do hear the most amazing stories from every walk of
• 4:22
  Speaker 3: life inside a grocery store. We were just with a
• 4:26
  Speaker 3: Vietnam veteran and he worked in the medical field in Vietnam,
• 4:31
  Speaker 3: and he.
• 4:31
  Speaker 2: Talked about how their hospital was pretty.
• 4:33
  Speaker 3: Much portable, and he explained how it worked, and we're
• 4:36
  Speaker 3: just sitting there just listening to him like children sitting
• 4:40
  Speaker 3: around a radio back in the old days, and that
• 4:43
  Speaker 3: you were so mesmerized by people's powerful stories.
• 4:46
  Speaker 2: And he talked about how the.
• 4:48
  Speaker 3: Soldiers would come in and their dog tags, which were
• 4:51
  Speaker 3: supposed to be around their feet, weren't there because they
• 4:54
  Speaker 3: lost their legs. And so then his job was to
• 4:56
  Speaker 3: go find out who the hell is this person, and
• 5:00
  Speaker 3: just to hear him talk to us about the research
• 5:03
  Speaker 3: and the things that they had to do in order
• 5:05
  Speaker 3: to get the right person identified, because isn't that the
• 5:08
  Speaker 3: next step to call the family or somebody that knows
• 5:11
  Speaker 3: the guy, and you don't want to have the wrong guy.
• 5:13
  Speaker 3: But these are the stories, These are lost in history stories,
• 5:17
  Speaker 3: and if you just take the freaking time to listen,
• 5:20
  Speaker 3: you're gonna learn a lot more of who we are
• 5:22
  Speaker 3: as a people. I wish I could get an invitation
• 5:26
  Speaker 3: to these parties that our guests are throwing over the weekend.
• 5:30
  Speaker 3: I mean, she came to the store to buy all
• 5:32
  Speaker 3: the ingredients to host a Harry Potter story. She was
• 5:37
  Speaker 3: telling me the ingredients and all the different stews and
• 5:40
  Speaker 3: all the different cakes and everything that's Harry Potter. And
• 5:44
  Speaker 3: she says, you know what, it's gonna feel like, Harry Potter.
• 5:48
  Speaker 3: But I took the nice road out, and I'm thinking.
• 5:51
  Speaker 2: You're making all this food.
• 5:53
  Speaker 3: Yeah, yeah, yah yah, We're gonna have fun with the food.
• 5:56
  Speaker 3: But I took the nice road out, and I said, okay,
• 5:59
  Speaker 3: so what is the nice road. You're providing all the foods.
• 6:02
  Speaker 3: You obviously just bought all the food. What's the nice road?
• 6:05
  Speaker 3: They don't have to dress up?
• 6:07
  Speaker 2: Okay, how do you feel about that?
• 6:09
  Speaker 3: She's spending one hundred and ninety eight dollars on a
• 6:12
  Speaker 3: Harry Potter feast for ten and she says, you don't
• 6:16
  Speaker 3: have to dress up Harry Potter. What's your feeling on that?
• 6:20
  Speaker 3: I would say, he ain't coming. Then if you don't
• 6:22
  Speaker 3: get some Harry Potter junk going on in this trunk,
• 6:24
  Speaker 3: well you're not coming.
• 6:25
  Speaker 1: You're not getting any of this food. What's your feeling?
• 6:29
  Speaker 1: Please do not move. There's more CTCs right around the
• 6:32
  Speaker 1: corner coming up next. Will I ever learn to just
• 6:35
  Speaker 1: shut up? Plus we've got an employee that's down. Why, hey,
• 6:42
  Speaker 1: thanks for coming back to CTCs still ahead of us.
• 6:46
  Speaker 1: I need to just shut up. I really need to
• 6:49
  Speaker 1: shut up. Plus employees that go down? Why transition walk?
• 6:57
  Speaker 3: If day number two out of four it is a
• 7:01
  Speaker 3: fall day here, got that fog going on, moisture in
• 7:05
  Speaker 3: the air, temperatures on the chili side. One of the
• 7:08
  Speaker 3: toughest things to do when I first come out of
• 7:10
  Speaker 3: the house to go on this transition walk, which basically
• 7:13
  Speaker 3: is just giving yourself the opportunity to kind of deal
• 7:16
  Speaker 3: with the multiple personalities that each and every one of
• 7:18
  Speaker 3: us are. And if you don't think you are, you're
• 7:21
  Speaker 3: the one with the problem. The rest of us don't
• 7:22
  Speaker 3: have a problem. You're the one with the problem. So
• 7:25
  Speaker 3: what is the solution? But anyway I have to my
• 7:28
  Speaker 3: stroll outside is to walk by where Ernie, who is
• 7:32
  Speaker 3: a part of the sports for thirty four years, is
• 7:34
  Speaker 3: resting and or in transition. And so you know, Jessey
• 7:39
  Speaker 3: and I walk out there, we say a low to
• 7:40
  Speaker 3: Ernie and then we start walking through this forest because
• 7:43
  Speaker 3: Ernie would have it that way, and I think.
• 7:45
  Speaker 2: That's the way it is about CUS as well.
• 7:47
  Speaker 3: Is that when it comes to locating solutions or just
• 7:50
  Speaker 3: trying to figure out the path, so many people come
• 7:54
  Speaker 3: into our store for what reason. I think it's to
• 7:56
  Speaker 3: reacquaint themselves with their path, to get back into their
• 8:01
  Speaker 3: own personal lives, with their path to anchor themselves because
• 8:06
  Speaker 3: there's so much junk going on in the world that
• 8:08
  Speaker 3: we get thrown off our path, and that grocery store
• 8:11
  Speaker 3: becomes that place where they can get reacquainted with themselves.
• 8:15
  Speaker 3: I'll see you and see us.
• 8:18
  Speaker 2: What am I going to learn to shut my mouth?
• 8:20
  Speaker 2: I mean, seriously, what am I going to learn to
• 8:22
  Speaker 2: do that?
• 8:22
  Speaker 3: I think it's because I'm a radio guy, and so
• 8:26
  Speaker 3: I feel that everybody can handle what we do in radio, and.
• 8:30
  Speaker 2: That is is that we say stuff that's totally off
• 8:31
  Speaker 2: the wall.
• 8:33
  Speaker 3: A coworker, he looks at me and he says, so,
• 8:35
  Speaker 3: WOA did you talk about on your so called bud
• 8:38
  Speaker 3: gas today? That's exactly the way he said it. What
• 8:41
  Speaker 3: did you do on your PODCAS today? I said, I
• 8:44
  Speaker 3: got a subject that I covered today that I'm anxious
• 8:47
  Speaker 3: to find out. How people are going to react to it.
• 8:49
  Speaker 3: He goes, oh, really, is it going.
• 8:50
  Speaker 2: To shock me?
• 8:51
  Speaker 3: I said, you being a preacher, it's going to shock you.
• 8:53
  Speaker 3: And he goes, wo, would you talk about on your
• 8:55
  Speaker 3: podcast then today? I said, Well, what I did was,
• 8:59
  Speaker 3: I said, hey, look what the ruckus that's going on
• 9:02
  Speaker 3: in the world right now, in Gaza as well as Ukraine,
• 9:05
  Speaker 3: the riots in Minneapolis, the riots that are happening in
• 9:10
  Speaker 3: Portland and in other places of the world. Especially I ran.
• 9:14
  Speaker 3: I said, God, here's the thing. You got to drop
• 9:18
  Speaker 3: your cloak and let us see you, let us hear you.
• 9:22
  Speaker 3: We need to physically see your presence. He looked at me.
• 9:26
  Speaker 3: The preacher man looked at me. He really did, and
• 9:28
  Speaker 3: he goes, I got the Bible. I don't need you
• 9:32
  Speaker 3: to tell me. Lord, take your cloak off.
• 9:35
  Speaker 2: I said, you asked, you asked employee down?
• 9:40
  Speaker 3: Yeah, we got someone down right now, and employee that
• 9:42
  Speaker 3: looked a little dizzy. They were having a hard time
• 9:45
  Speaker 3: standing straight up. She looked directly at me and said
• 9:47
  Speaker 3: I need to use the restroom. And I said, you
• 9:49
  Speaker 3: need to go right now. She got not too far
• 9:53
  Speaker 3: and said, we don't know what they did for a
• 9:55
  Speaker 3: protein intake. While they were in school today. We don't
• 9:58
  Speaker 3: know what is going on in their personal life until
• 9:59
  Speaker 3: they get here, and they don't openly talk to us
• 10:02
  Speaker 3: about that kind of stuff. So but I mean, yeah,
• 10:04
  Speaker 3: she absolutely one hundred percent lost out on energy, and
• 10:07
  Speaker 3: you know, you got.
• 10:08
  Speaker 2: The super flu going through. So we've got we've got
• 10:11
  Speaker 2: a player down here.
• 10:12
  Speaker 3: Let's get you an update on a coworker that pretty
• 10:15
  Speaker 3: much really went down very quickly. And she's back and
• 10:19
  Speaker 3: she goes, I don't know why this keeps happening. This
• 10:21
  Speaker 3: is like the third time now that this has happened,
• 10:23
  Speaker 3: And so we got in touch with mom.
• 10:26
  Speaker 2: Mom is on her way over, and we're.
• 10:27
  Speaker 3: Going to try to figure out what the situation is
• 10:30
  Speaker 3: and really kind of sit down and have a conversation
• 10:32
  Speaker 3: with everybody, because I mean, if that's a third time,
• 10:34
  Speaker 3: I mean I've seen it twice now, and so third
• 10:37
  Speaker 3: time there's a situation and once again, I I'm not
• 10:41
  Speaker 3: a professional, but I'm gonna go protein, What did you
• 10:44
  Speaker 3: have for protein today?
• 10:45
  Speaker 2: What did you eat at school? And most of the
• 10:48
  Speaker 2: time they usually go, well, you.
• 10:49
  Speaker 3: Know, I had an apple and andy, or they'll go,
• 10:52
  Speaker 3: you know, I just didn't feel like eating and I
• 10:54
  Speaker 3: knew I had to come to work. And it's like
• 10:56
  Speaker 3: you're talking about one of the most physical jobs there is.
• 10:58
  Speaker 3: And if you've never been in reach or been at
• 11:00
  Speaker 3: a grocery store, this is a very fiscal job. You're
• 11:03
  Speaker 3: consistently lifting stuff, you're moving around, you're twisting, your turning.
• 11:07
  Speaker 3: Oh yeah, you can go to a gym all you want.
• 11:09
  Speaker 3: What's the average time at a gym? Thirty five to
• 11:11
  Speaker 3: forty minutes, maybe an hour? Okay, Now you're doing an
• 11:14
  Speaker 3: eight hour job at a grocery store.
• 11:17
  Speaker 2: So you're upset with me because I called you a
• 11:19
  Speaker 2: proto J.
• 11:19
  Speaker 3: I let you meet a recording artist inside the store
• 11:22
  Speaker 3: tonight and I introduced you as a proto J. And
• 11:25
  Speaker 3: you're mad at me because of that?
• 11:27
  Speaker 2: Yes? Why?
• 11:28
  Speaker 5: Because I just don't see myself as a per a jay.
• 11:31
  Speaker 5: You know, there are many people, a lot of people,
• 11:34
  Speaker 5: right a thousands people that are you know, better than me,
• 11:36
  Speaker 5: you know, from a just a technical standpoint.
• 11:40
  Speaker 3: But do you know how many musicians did I talk
• 11:42
  Speaker 3: with think the same way? And yet they're big recording
• 11:45
  Speaker 3: artists that they don't see themselves as protoge's.
• 11:48
  Speaker 2: They they see the art of it all and they
• 11:50
  Speaker 2: make it happen.
• 11:51
  Speaker 3: I mean, I wanted you to meet that man because
• 11:53
  Speaker 3: he's also you know, he plays a woodwind instrument. But
• 11:56
  Speaker 3: I know you played the tuba, yeah, and so. But
• 11:59
  Speaker 3: I mean, I want to say he plays the trumpet.
• 12:00
  Speaker 3: And but he's recording an album right now. And I
• 12:03
  Speaker 3: was actually hoping that you guys could develop somethings where
• 12:05
  Speaker 3: he could say, why don't you come.
• 12:06
  Speaker 2: Over to the studio with me?
• 12:08
  Speaker 3: But I love his name though his name is time All.
• 12:11
  Speaker 5: Yeah, yeah, Sarah is unique. It stuns to me.
• 12:15
  Speaker 2: Yeah yeah, yeah.
• 12:16
  Speaker 3: And he's from that era of early day R and B,
• 12:18
  Speaker 3: which is another reason why that if I would have
• 12:20
  Speaker 3: just said this is Jimmy the Geek, he would have said,
• 12:23
  Speaker 3: oh okay, I don't have time for Jimmy the Geek.
• 12:25
  Speaker 3: But if I introduced his protoge You notice he listened
• 12:28
  Speaker 3: to it.
• 12:28
  Speaker 5: He would expect a certain expectation.
• 12:31
  Speaker 2: Yeah.
• 12:32
  Speaker 3: But but but still he's still he's got you on
• 12:34
  Speaker 3: his radar now.
• 12:35
  Speaker 5: No. Yeah, yeah, I mean my teacher says that if
• 12:38
  Speaker 5: you want to have a good, successful career, you got
• 12:40
  Speaker 5: to start building connections from day one.
• 12:42
  Speaker 2: I get it. I totally get it. Yeah.
• 12:43
  Speaker 3: Yeah, it's like even with martial arts, you're you cannot
• 12:45
  Speaker 3: consider yourself a master until you've done at one hundred
• 12:47
  Speaker 3: thousand times. Yeah, so you adamy still even after thirty minutes?
• 12:51
  Speaker 2: Yeah fuck you?
• 12:55
  Speaker 3: Oh god, all right, I love the attitude.
• 12:58
  Speaker 2: At least you believe that.
• 13:00
  Speaker 1: Please do not move. There's more CTCs right around the corner.
• 13:03
  Speaker 1: Should I stay or should I go? And wrong identity bloopers? Hey,
• 13:11
  Speaker 1: thanks for coming back to CTCs up next Should I
• 13:14
  Speaker 1: stay or should I go? And how about those wrong
• 13:18
  Speaker 1: identity bloopers? We all go through them?
• 13:21
  Speaker 2: Right?
• 13:23
  Speaker 3: Transition walk day number three out of four playoff day
• 13:27
  Speaker 3: in the NFL. That means people are on the move.
• 13:30
  Speaker 3: They want their food, they want their beer, they want
• 13:33
  Speaker 3: their wine, they want, they want, they want, they want,
• 13:36
  Speaker 3: they want. I always say that the holiday season isn't
• 13:39
  Speaker 3: just Thanksgiving Christmas in New Year. You have to put
• 13:42
  Speaker 3: Super Bowl Sunday in that too. We're still long ways
• 13:45
  Speaker 3: away from Super Bowl Sunday, but man, this is playoff weekend.
• 13:49
  Speaker 3: So people want their stuff and do not become a
• 13:53
  Speaker 3: wait because they don't want to have to wait to go.
• 13:55
  Speaker 2: See that game.
• 13:56
  Speaker 3: A big kind of a situation here, and this might
• 13:59
  Speaker 3: be so far off track that I don't need to
• 14:02
  Speaker 3: be bringing it up.
• 14:03
  Speaker 2: I feel guilty.
• 14:04
  Speaker 3: About last night because there was an employee, a co worker,
• 14:07
  Speaker 3: one of the people that were going to close, and
• 14:09
  Speaker 3: they had injured themselves in the store.
• 14:10
  Speaker 2: We've all been there. If you get hurt, it's one
• 14:12
  Speaker 2: you get hurt.
• 14:14
  Speaker 3: And boy, they hinted heavily about me staying there to
• 14:18
  Speaker 3: close and them going home. And here's why I did
• 14:22
  Speaker 3: not do that. And this is going to paint the
• 14:24
  Speaker 3: picture of me just being a total freaking ass. And
• 14:27
  Speaker 3: that is is that when I tore my rotator cuff
• 14:31
  Speaker 3: and I could not move, who stayed there for me?
• 14:35
  Speaker 3: When I ripped my achilles tendon in my left foot
• 14:39
  Speaker 3: and I could not walk? Who was there for me? Okay,
• 14:44
  Speaker 3: enough said, I'll look into this. I'll do the research.
• 14:51
  Speaker 3: Should I have stayed, what would you have done? I'll
• 14:53
  Speaker 3: see ncs CTS Peppie of the week. This is how
• 14:58
  Speaker 3: we start off the third day here. People who don't
• 15:01
  Speaker 3: come to work. That just upsets the crap out of me.
• 15:03
  Speaker 3: I had to deal with it in the radio. I
• 15:04
  Speaker 3: have to deal with it here. My wife has to
• 15:06
  Speaker 3: deal with it at her business as a manager and
• 15:08
  Speaker 3: It's like, you know, when people come up with these
• 15:10
  Speaker 3: lay mass excuses as to why they can't show up,
• 15:13
  Speaker 3: and I just sit there and I think of my
• 15:14
  Speaker 3: father immediately, who would have looked at me and said,
• 15:17
  Speaker 3: put your big boy pants on and get in there,
• 15:20
  Speaker 3: because if you don't get in there doing it ever,
• 15:24
  Speaker 3: they expect to receive anything from me. My dad was
• 15:27
  Speaker 3: very serious about that, and when I missed the things
• 15:30
  Speaker 3: he was right, I didn't get crap from him. I
• 15:34
  Speaker 3: am the furthest thing away from being perfect. I am
• 15:36
  Speaker 3: not perfect. I will never be perfect. I make a
• 15:39
  Speaker 3: lot of mistakes, a lot, and I.
• 15:41
  Speaker 2: Just made one. I really did.
• 15:43
  Speaker 3: The Employee of the Month this time around is someone
• 15:45
  Speaker 3: by the name of Catherine, who I sort of god,
• 15:46
  Speaker 3: I've never met before. So I go up to register
• 15:49
  Speaker 3: number six. I see that her name is Kat. You
• 15:51
  Speaker 3: see it, Kat, Katherine, Kat, Catherine, you get it? And
• 15:54
  Speaker 3: I go up through her and I congratulate her, and
• 15:55
  Speaker 3: she goes, I don't know what you're talking about it,
• 15:57
  Speaker 3: I said, Employee the Month. She I don't know talking about?
• 16:01
  Speaker 2: And I said.
• 16:01
  Speaker 3: Cat, I said, I mean, if people were to call
• 16:03
  Speaker 3: me by my real name, you wouldn't know that my
• 16:05
  Speaker 3: real name is such and such. I said, well, congratulations,
• 16:08
  Speaker 3: So I took over to the pictures. She's this, that's
• 16:10
  Speaker 3: not me, that's another Catherine.
• 16:11
  Speaker 2: Well fuck ah.
• 16:14
  Speaker 3: You know I'm not perfect. I don't have to do this,
• 16:17
  Speaker 3: but I want to. I want to give you an
• 16:18
  Speaker 3: update on today's events that started off pretty crappy. Probably,
• 16:23
  Speaker 3: if not my worst day, probably second worst day that
• 16:26
  Speaker 3: I've ever had here. And it was all based on
• 16:28
  Speaker 3: a phone call and and my perseverance, by dedication, my loyalty,
• 16:32
  Speaker 3: my determination is one hundred percent the third degree black
• 16:35
  Speaker 3: belt in me, my sabonym would not have put up
• 16:38
  Speaker 3: with any excuse as to why you chose that you
• 16:41
  Speaker 3: weren't going to come in. You weren't going you weren't
• 16:43
  Speaker 3: going to show up and so and you know, and
• 16:46
  Speaker 3: it's just one of those things that I'm trained to do.
• 16:47
  Speaker 3: And it comes from my father as well, who was
• 16:49
  Speaker 3: a sergeant in World War Two. My dad didn't put
• 16:52
  Speaker 3: up with anybody with any excuse. He didn't just put
• 16:53
  Speaker 3: up with it. And so but here's the greatest thing
• 16:56
  Speaker 3: about him. When I walked into the store, okay, people
• 16:58
  Speaker 3: were kind of stand offish to him because I did
• 17:01
  Speaker 3: kind of vent and yeah he's got a mouth.
• 17:04
  Speaker 2: Yeah I'm from Montana. Of course I've got a mouth.
• 17:06
  Speaker 3: But the person that needed the time off came up
• 17:09
  Speaker 3: to me very professionally, and she goes, I want to
• 17:12
  Speaker 3: thank you, because all I was gonna do is lay
• 17:16
  Speaker 3: around the house and bitch and moan and complain about
• 17:19
  Speaker 3: being in pain. But because you really said step up,
• 17:24
  Speaker 3: play your game, I'm here and I feel good about it.
• 17:28
  Speaker 3: That means that nobody else was doing my job and
• 17:30
  Speaker 3: I don't have to carry that weight with me.
• 17:32
  Speaker 2: See, I'm not such an ass. I mean I am,
• 17:35
  Speaker 2: but I'm not.
• 17:37
  Speaker 3: You just need coaches to say, get back on that field.
• 17:40
  Speaker 3: I need you in that end zone transition.
• 17:44
  Speaker 4: Why day number four out of four it is windy,
• 17:49
  Speaker 4: it is cold, and this force is looking at me saying,
• 17:53
  Speaker 4: why are you here human? Why do you keep coming
• 17:57
  Speaker 4: out here? Are you spying on me? And I do
• 18:00
  Speaker 4: wonder about that kind of stuff because I'm that way.
• 18:03
  Speaker 4: When it comes to guests that come to the grocery store.
• 18:05
  Speaker 4: I'll sit there and I'll say, by the way, you
• 18:07
  Speaker 4: haven't gotten your caso dip, and they go, how do
• 18:12
  Speaker 4: you know I do that? I said, it's not that
• 18:14
  Speaker 4: I'm watching you, but I do notice what you buy.
• 18:17
  Speaker 4: But I'm not watching you. I just notice, and I
• 18:21
  Speaker 4: think sometimes it's forced.
• 18:22
  Speaker 2: Is the same thing. I'll see something.
• 18:25
  Speaker 3: Branches that are loose are listen to the tone of
• 18:28
  Speaker 3: the wind that's going.
• 18:29
  Speaker 2: Through your Can you hear me shivering? It's that cold
• 18:31
  Speaker 2: out here.
• 18:33
  Speaker 3: But you know, you put yourself on this path and
• 18:36
  Speaker 3: you could and you keep going forward. That's the way
• 18:39
  Speaker 3: life is. You put yourself on the path. You don't
• 18:44
  Speaker 3: walk away. You're on the path, go to the destination. Whoo,
• 18:49
  Speaker 3: there was some appreciation, Mary, right, and I'll see you
• 18:52
  Speaker 3: and see us.
• 18:54
  Speaker 2: Man. You walk into the store. You're having a great time.
• 18:56
  Speaker 3: I mean you're you're smiling and you're putting on the
• 18:58
  Speaker 3: candy coat and plastic bathroom mirror.
• 18:59
  Speaker 2: Smile doesn't matter. You're still in an upbeat mood.
• 19:02
  Speaker 3: You're trying to do everything the exact opposite of what
• 19:04
  Speaker 3: happened yesterday. So you turn on lane number seven, which
• 19:08
  Speaker 3: is where all the toilet paper is and the soap,
• 19:10
  Speaker 3: the detergents dishwashing soap. And what's in here? Three pounds
• 19:15
  Speaker 3: of beef, that's right, hamburger beef and it's just sitting
• 19:19
  Speaker 3: here on the shelf. I realized it's probably going to
• 19:21
  Speaker 3: make you take a big old dump. But is this
• 19:23
  Speaker 3: how it really begins? Well, i'll talk about full circle.
• 19:28
  Speaker 3: About five years ago when I came to the store.
• 19:31
  Speaker 3: Our meat department manager was a gentleman by the name
• 19:33
  Speaker 3: of Wan One. Was such a great, great, down to
• 19:36
  Speaker 3: earth individual who understood that, you know, you've always got
• 19:40
  Speaker 3: to consistently look for who is going to be the next,
• 19:43
  Speaker 3: the next, what what doesn't matter? What is and who
• 19:46
  Speaker 3: is going to be the next? And with him being
• 19:48
  Speaker 3: the head of the meat department, what did he do.
• 19:50
  Speaker 3: He instantly came toward me because he loves the way
• 19:53
  Speaker 3: that we intermingle with people, and that's just something that
• 19:55
  Speaker 3: we do on the front side of the store. We
• 19:57
  Speaker 3: intermingle with people. We become a part of their story,
• 20:00
  Speaker 3: they become a part of our story. And so he's
• 20:02
  Speaker 3: the one that took me back to the meat department
• 20:04
  Speaker 3: and I thought, here we go. I'm gonna I'm gonna
• 20:06
  Speaker 3: get into the meat department. We're gonna be doing our thing.
• 20:08
  Speaker 3: Well that was pooh pooed, is what that was.
• 20:10
  Speaker 2: Because management said no, no, no, no, no, no, no, no, no.
• 20:12
  Speaker 3: He's got to be up on the front end. He's
• 20:14
  Speaker 3: got to be in the front end. But he's back now.
• 20:16
  Speaker 3: And you know, I would not mind this time around
• 20:20
  Speaker 3: five years later, I'd go back to the meat department,
• 20:24
  Speaker 3: except this time I want to stay.
• 20:27
  Speaker 2: We have to talk about this.
• 20:29
  Speaker 3: Does staying upbeat and positive have to really require a
• 20:34
  Speaker 3: concerted effort? Can you not just be naturally upbeat and positive?
• 20:39
  Speaker 3: And the reason why I asked that is because I mean,
• 20:40
  Speaker 3: if you're with us. In the beginning part of this episode,
• 20:43
  Speaker 3: I was a cranky ass. Things weren't going right. I
• 20:46
  Speaker 3: was using my mouth in the wrong places at the
• 20:48
  Speaker 3: wrong time. And then today it's been and I don't
• 20:51
  Speaker 3: want to curse the damn day, but it's been an upbeat,
• 20:54
  Speaker 3: positive day. But it has busted my ass by being
• 20:58
  Speaker 3: aware of all of this. Were something feels like it's
• 21:01
  Speaker 3: going to be I feel like torching somebody, and it's like,
• 21:04
  Speaker 3: don't do it.
• 21:07
  Speaker 2: This is the fourth day, man, find your piece? Find
• 21:11
  Speaker 2: your piece? What about you? What about you? Is it
• 21:13
  Speaker 2: a concerted effort for you to be upbeat at work?
• 21:17
  Speaker 2: Be honest with me.
• 21:17
  Speaker 3: Here, we welcome back to the game. Everybody where Everything
• 21:22
  Speaker 3: is changing all the time, and we're here to keep
• 21:25
  Speaker 3: you up to date and not keep you one step
• 21:27
  Speaker 3: behind like they do when it's on overtime, because we
• 21:30
  Speaker 3: got to get those commercials in first.
• 21:32
  Speaker 2: Right.
• 21:32
  Speaker 3: Okay, all right, here's the change in the lineup. Ct
• 21:36
  Speaker 3: has been moved from the front end of the store.
• 21:37
  Speaker 3: From CTCs up there in customer service. He is now
• 21:40
  Speaker 3: during the nine o'clock hour, he is now the bagger
• 21:43
  Speaker 3: in his twenty three degrees outside and he's out there
• 21:46
  Speaker 3: getting those cards and pick it up.
• 21:48
  Speaker 2: All that trash. That's right.
• 21:51
  Speaker 3: When you work at a grocery store, it's not all
• 21:53
  Speaker 3: about the front end, because if you're at the front end,
• 21:55
  Speaker 3: that means you're.
• 21:56
  Speaker 2: Doing everybody's job. Well, they stand around and talk.
• 22:01
  Speaker 3: Well, there habit's another exciting edition of CTCs. The ups
• 22:05
  Speaker 3: and the downs, the twists, the spins, the inns, the outs,
• 22:07
  Speaker 3: the beneath, the over the tops, and the oh my god,
• 22:11
  Speaker 3: what just happened here? I can't believe you just said
• 22:13
  Speaker 3: that to me. Oh I did. Oh what's gonna happen next?
• 22:17
  Speaker 3: I don't know, but every business goes through it, right,
• 22:19
  Speaker 3: which is every bit the reason why I would love
• 22:21
  Speaker 3: for you to create your own podcast, because that's where
• 22:24
  Speaker 3: the conversation begins. We're all going through pretty much the
• 22:27
  Speaker 3: same exact thing. The only thing that's different is the
• 22:30
  Speaker 3: name on the building. Show off the Wizard behind your curtain.
• 22:34
  Speaker 3: I'll see you next week on CTCs.