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The Crown Molding Took Four Times Longer Johnathan Lewis of Legacy Quality Craftmanship · Epic Entrepreneurs

• 0:45
  SPEAKER_01: Hi everyone, welcome to this week's episode of Epic Entrepreneurs.
• 0:48
  SPEAKER_01: I am Cliff McRae with Action Coach Business Growth Partners, where we work with local business owners to turn big ideas into real scalable growth.
• 0:58
  SPEAKER_01: Today I'm excited to be joined by Jonathan Lewis of Legacy Quality Craftsmanship.
• 1:02
  SPEAKER_01: Jonathan, how are you doing today?
• 1:03
  SPEAKER_01: I'm doing really well.
• 1:04
  SPEAKER_01: How are you?
• 1:05
  SPEAKER_01: Yeah, I'm doing great.
• 1:06
  SPEAKER_01: We're excited to have you here.
• 1:07
  SPEAKER_01: So let's go ahead and jump right into things.
• 1:09
  SPEAKER_00: Yeah, thanks.
• 1:09
  SPEAKER_00: Excited to be here.
• 1:11
  SPEAKER_01: Yeah, yeah.
• 1:11
  SPEAKER_01: So for those of you who may not know it yet, you know, who are you?
• 1:14
  SPEAKER_01: Who is Jonathan Lewis and what is legacy quality craftsmanship?
• 1:18
  SPEAKER_00: Ooh, that's uh that's a big question.
• 1:20
  SPEAKER_00: So, Jonathan, I live in Greenville, Tennessee.
• 1:23
  SPEAKER_00: I've got a wife and a baby just over one year.
• 1:27
  SPEAKER_00: She just turned 13 months, and then I've got one on the way, a little boy.
• 1:32
  SPEAKER_01: Second times.
• 1:33
  SPEAKER_00: Yeah, yeah.
• 1:34
  SPEAKER_00: Family is is big.
• 1:36
  SPEAKER_00: And I run Legacy Quality Craftsmanship.
• 1:39
  SPEAKER_00: That is a remodeling company out here in Greenville, Tennessee.
• 1:44
  SPEAKER_00: We service tri-cities pretty much all the way to Knoxville, but but most of our clientele is in Greenville just because that's that's where we live.
• 1:53
  SPEAKER_00: Yeah, my wife and I we we live in an RV.
• 1:56
  SPEAKER_00: We have since we got married, and we've lived in several RVs.
• 1:59
  SPEAKER_00: That's just kind of I don't know, the the life we wanted to live and keeps us out of you know large amounts of debt, so we're thankful for that.
• 2:10
  SPEAKER_00: Yeah, that's that's who I am.
• 2:12
  SPEAKER_00: That's who we are.
• 2:12
  SPEAKER_01: Yeah.
• 2:13
  SPEAKER_01: Yeah, and I'm sure you save a lot of money.
• 2:14
  SPEAKER_01: I mean, you know, you know, I'm sure you've seen rent prices, yeah.
• 2:17
  SPEAKER_00: Oh, a lot of money on that.
• 2:18
  SPEAKER_00: Economically.
• 2:20
  SPEAKER_01: Yeah.
• 2:21
  SPEAKER_01: All right.
• 2:21
  SPEAKER_01: So so Jonathan, let's let's go ahead and get into it.
• 2:23
  SPEAKER_01: Real talk.
• 2:24
  SPEAKER_01: You know, what's something about running a business that people think is amazing, you know, but it's actually complete BS.
• 2:30
  SPEAKER_00: So uh I think that people love the idea of starting a business because they like, oh, you know, I get this free time and freedom and all these things.
• 2:41
  SPEAKER_00: And I I think that's an illusion.
• 2:44
  SPEAKER_00: Mostly because, you know, even if you do get the trade-off of some physical free time, you're always thinking about the job, and so you never quite get a break from work, it feels like.
• 2:55
  SPEAKER_00: And I think that's something that most people go into businesses not expecting.
• 2:59
  SPEAKER_00: Like, you know, oh, I can make my own schedule and do what I want to do, but in reality, it gets super the the schedule is is pretty it's not that flexible.
• 3:14
  SPEAKER_01: Now, how are you working right now?
• 3:16
  SPEAKER_01: Are you are you a you know 6 o'clock p.m.
• 3:18
  SPEAKER_01: you're shutting down, that's it for the day, or are you working around o'clock?
• 3:23
  SPEAKER_00: I mean, so I I kind of mentioned before, I'm a big family man and I I I try to shut down.
• 3:29
  SPEAKER_00: I usually start my days working at 7.30 and I go till four or five, most of the time it's five, and then there's almost always some work to do when you get home, whether that's reaching out to clients or you know, working on invoices, all those things.
• 3:48
  SPEAKER_00: But I I try to be done by six.
• 3:52
  SPEAKER_01: Now, what was you know, and and let's get into your business a little bit more, but what was the exact moment where you realized, you know, this business can either really work or it could completely blow up on my face and I lose all my money?
• 4:05
  SPEAKER_00: Oof.
• 4:07
  SPEAKER_00: So I kind of made a shift with my business.
• 4:09
  SPEAKER_00: I started my business as a like furniture restoration, antique restoration kind of company, and and then I I had a shift, and I realized this does not make me the money that I need, and there's not really a market for it.
• 4:32
  SPEAKER_00: And so because of that, I I went into more larger scale renovations, and that that swap was kind of a big moment for me where I was like, this this could work great, or this really couldn't.
• 4:48
  SPEAKER_00: And along alongside of that, I started getting in with some realtors, and the realtors that that was another big moment where I was like, either the work I kind of became pretty dependent upon them, and either the work they were gonna give me was going to provide or it wasn't.
• 5:07
  SPEAKER_00: And that was kind of a nerve-wracking time, but God is good and he's faithful and he keeps providing, and the business has kind of taken a taking that full swing into the the right remodeling, and it's it's been great.
• 5:22
  SPEAKER_01: Okay, okay.
• 5:24
  SPEAKER_01: Now, what would you say is the most stressful moment you've had as a business owner?
• 5:28
  SPEAKER_01: Like a, you know, how am I going to get to this type of moment?
• 5:35
  SPEAKER_00: I think the kind of again that swap of on the estimating side, more the business administration side, like how do I estimate accurately without making sure I'm not losing a lot of money these these large remodels?
• 5:51
  SPEAKER_00: And so that that provided a lot of stress.
• 5:53
  SPEAKER_00: And of course, I messed up a lot and gotten a lot of numbers wrong, and it cost me a lot of money, and that of course produces stress.
• 6:02
  SPEAKER_00: Um that's been a learning curve.
• 6:05
  SPEAKER_00: Okay.
• 6:06
  SPEAKER_01: Now, have you ever thought about quitting your business and going back to a nine to five?
• 6:11
  SPEAKER_00: I think that I have briefly considered it, but it those are only, you know, at the end of long days, you're like, I don't know if I want to keep doing this.
• 6:23
  SPEAKER_00: I don't think I've ever truly sat down and said, let let me rethink this.
• 6:28
  SPEAKER_00: I I have the mind of an entrepreneur.
• 6:32
  SPEAKER_00: And you know, that that's helped me a lot where I just say I don't think I'd want it any other way.
• 6:39
  SPEAKER_00: I just I'll keep pushing through.
• 6:41
  SPEAKER_00: It's gonna be hard, it's gonna suck.
• 6:43
  SPEAKER_00: My business is only a just over a year old.
• 6:49
  SPEAKER_00: I've done this, I've been in this job for five, six years now, with a few breaks in between, but I just keep coming back to it and I don't think I'd ever do anything else.
• 7:02
  unknown: Okay.
• 7:03
  SPEAKER_01: Now, was there anything in particular that stopped you from wanting to quit and go back to a 905, or is it just it just wasn't a lingering thought?
• 7:13
  SPEAKER_00: I think I mean it's it's kind of uh one of the things you you you asked me was you know, what's an illusion or something that people think is great but it's not.
• 7:25
  SPEAKER_00: I think the three is is well it's it's hard to come by.
• 7:31
  SPEAKER_00: I think it there is an edge that being a business owner provides, and I and looking at my family and my my young child and saying like I can give them more, I can provide better if I stay in this position is a huge driving factor for me.
• 7:48
  SPEAKER_00: And I I think that's really that's that's really been a huge like no, I'm I'm gonna stay here.
• 7:55
  SPEAKER_00: Okay.
• 7:56
  SPEAKER_00: Gotcha, gotcha.
• 7:59
  SPEAKER_01: Now, what's a mistake you made early on that cost you either serious money, time, or reputation, would you say?
• 8:07
  SPEAKER_00: Those initial misestimatings have cost me thousands of dollars.
• 8:13
  SPEAKER_00: Uh it's just I don't I didn't know what I was getting into.
• 8:17
  SPEAKER_00: And I I really want to do things well and do things to the utmost of my ability, you know, like I I serve the Lord and the work I do, I want to glorify him.
• 8:28
  SPEAKER_00: And so when I mess up and you know get things wrong, or there was there was one job specifically I remember where I built this large built-in for a kitchen and I miscalculated a few measurements and it threw off the entire project.
• 8:48
  SPEAKER_00: But you know, every every mistake's a learning curve.
• 8:55
  SPEAKER_00: Um so I'm thankful for them.
• 8:59
  SPEAKER_01: Yeah, it's not uh it's not about how you get knocked down, it's about how you get back up, right?
• 9:03
  SPEAKER_00: Right.
• 9:04
  SPEAKER_00: Yeah, yeah.
• 9:05
  SPEAKER_01: Learn from them and grow.
• 9:07
  SPEAKER_01: So and let's say, and this is all hypothetical, obviously, but let's say if someone, you know, someone shadowed you for a full day or even a full week, let's say, what would surprise them the most about how you operate your business?
• 9:20
  SPEAKER_00: I think that so our trade, contracting trade, remodeling, it's kind of have a bad reputation.
• 9:27
  SPEAKER_00: The people that work in it are you know tend to be not the most upstanding, reputable people.
• 9:37
  SPEAKER_00: And I think that if somebody shattered me for a day, they would find the team that I work with to be very fun, very uplifting, encouraging.
• 9:49
  SPEAKER_00: Like I I don't think I'd want to be anywhere else, even just for the fact that the team that I have is phenomenal.
• 9:57
  SPEAKER_00: We have fun all day.
• 9:59
  SPEAKER_00: I mean, of course it's work, but we truly enjoy what we're doing.
• 10:02
  SPEAKER_00: Uh, I have two guys that work under me full-time, and they we I mean, we have a blast.
• 10:13
  SPEAKER_01: Now, how do you go about managing?
• 10:15
  SPEAKER_01: Are you uh what kind of manager are you basically or owner?
• 10:18
  SPEAKER_01: Are you?
• 10:18
  SPEAKER_01: Are you more laid back?
• 10:19
  SPEAKER_01: Are you more strict?
• 10:20
  SPEAKER_00: Micromanagement, how do you so I think one of the best ways that I've learned and one of the ways I've I've you know tried to help other people learn is giving them the tools needed to complete a job and then letting them learn from experience.
• 10:40
  SPEAKER_00: And I have like I'm I'm willing for the cost to come out of my own pocket if my guys will, you know.
• 10:54
  SPEAKER_00: Even if it takes them a little longer or or whatever, I'd rather them learn and giving them the tools has just been the best method.
• 11:06
  SPEAKER_00: I try not to micromanage, you know.
• 11:08
  SPEAKER_00: I don't think anyone likes to be micromanaged, but I also don't want to be hands-off because I do want to say, like, hey, I know you guys are newer to this trade than I am.
• 11:17
  SPEAKER_00: I'm here if you need anything.
• 11:19
  SPEAKER_00: Any questions, any points?
• 11:21
  SPEAKER_00: Just I'm here, but I also want you to figure it out, and I know you're gonna figure it out more if you do it.
• 11:31
  SPEAKER_01: Yeah, yeah.
• 11:32
  SPEAKER_01: So you're you're kind of the same way, like how you learn, you know, by falling back up, like you said, you want them to kind of do the same and learn from it.
• 11:40
  SPEAKER_00: Yeah, and and so far, I mean, the example, we had a a guy kind of learning that he is a natural knack for trim work, trim carpentry, crown molding, baseboards, all that kind of thing.
• 11:52
  SPEAKER_00: And that thing's kind of hard to come by.
• 11:55
  SPEAKER_00: And yesterday I let him do it for the first time, cut some crown molding for the first time ever.
• 12:01
  SPEAKER_00: Took him probably, you know, four times longer than it would have taken anyone else, but he nailed it on the first try.
• 12:06
  SPEAKER_00: He took his time, did it right, and it it was great.
• 12:09
  SPEAKER_00: I was very like very pleased.
• 12:11
  SPEAKER_00: I was like, hey, you know, I'm willing to give you a pay raise because you're if you're willing to learn these skills needed to do the job better.
• 12:22
  SPEAKER_01: Nice, nice.
• 12:24
  SPEAKER_00: So, and it's produced some it's produced some good fruit, and they feel more confident.
• 12:27
  SPEAKER_00: They can they they leave the job site pleased with their work and wanting to excel, which is I don't think you're gonna find that in a normal, you know, nine to five unless it's a very cultivated culture.
• 12:42
  SPEAKER_00: I think that that enthusiasm for work is rare, and that's something I I want to instill in my guys, and I want them to look forward to coming to work.
• 12:55
  unknown: Yeah.
• 12:56
  SPEAKER_00: I mean, who wouldn't want to come to work?
• 12:58
  SPEAKER_00: It's a third of your life.
• 13:00
  SPEAKER_00: So I don't want to hate it.
• 13:02
  SPEAKER_01: Yeah, yeah.
• 13:03
  SPEAKER_01: No, you definitely don't want to hate it.
• 13:05
  SPEAKER_01: And you know, I talk to people about this all the time.
• 13:07
  SPEAKER_01: You know, it's it's so huge to make sure you hire correctly, right?
• 13:11
  SPEAKER_01: Oh, absolutely.
• 13:12
  SPEAKER_01: That's such a yeah, such a big thing.
• 13:13
  SPEAKER_01: You're working with these people, you're seeing these people more than you're seeing your own family.
• 13:17
  SPEAKER_01: And if you can't stand, you know, your co-worker who are you who you're working with, you know, then that's not gonna be a great way to go through life.
• 13:24
  SPEAKER_01: You can't stand people that you work with, right?
• 13:26
  SPEAKER_00: Right.
• 13:27
  SPEAKER_00: And I and I mean one of my approaches to hiring is I don't hire, well, I don't advertise hiring, I ask people I know who I've already seen their character and seen that they would be a good fit if they want to join the team.
• 13:44
  SPEAKER_00: So I think even if I was to scale, which is the goal, I'd love to scale.
• 13:48
  SPEAKER_00: If I was to scale more, I think I would take that same approach because it you end up with really quality people who who want to be there.
• 13:59
  SPEAKER_00: And you know, that's that's a huge, huge blessing.
• 14:05
  SPEAKER_01: Now, let's talk numbers without getting too specifics, you know.
• 14:09
  SPEAKER_01: How long have you been in business so far?
• 14:12
  SPEAKER_00: So about a year and a quarter running my own business.
• 14:15
  SPEAKER_00: I've worked for myself for on and off for two two and a half years, and then I worked under for some other people for other people for the rest of that those five years.
• 14:30
  SPEAKER_01: So let's talk numbers without getting too specific.
• 14:33
  SPEAKER_01: What what time or I guess how many months did it take you for you know the business to start and start to scale and become profitable?
• 14:42
  SPEAKER_00: I think it was the first six months.
• 14:44
  SPEAKER_00: The first six months was me figuring out the business side of things and logistics and looking back on so I keep track of everything quarterly, most businesses do, but I remember quarter one and two was just me.
• 15:01
  SPEAKER_00: Just me tackling projects, and so that there was profit enough to provide, but not to cover the business.
• 15:10
  SPEAKER_00: And a lot of that was I didn't feel comfortable with charging you know, jobs, people what jobs are worth, because I I thought to myself, I would never pay for this much money for someone to do this thing.
• 15:23
  SPEAKER_00: And then it took months of like learning, okay, this is what a business actually costs to run, and then the client doesn't see that.
• 15:32
  SPEAKER_00: So then when I got into year two, it's really taking on the third guy was kind of when the t table started turning and I started bringing in a lot of profit because I basically went from two guys to three guys and was able to add a lot of efficiency.
• 15:54
  SPEAKER_00: And so I think at the end of quarter two, I will have exceeded quarter one's gross, which I didn't think I'd be here.
• 16:04
  SPEAKER_01: Nice, man.
• 16:05
  SPEAKER_01: That's awesome.
• 16:06
  SPEAKER_00: So thankful for that.
• 16:08
  SPEAKER_01: Yeah, that's awesome, especially how quickly, you know, that has happened.
• 16:11
  SPEAKER_01: That's that's really good.
• 16:12
  SPEAKER_01: Yeah, absolutely.
• 16:14
  SPEAKER_01: Yeah, so so what would you say actually moves the needle most in your business right now?
• 16:18
  SPEAKER_01: You know, would it be leads, conversions, pricing, or your team?
• 16:24
  SPEAKER_00: I really do think the team.
• 16:27
  SPEAKER_00: And I try to take a certain approach to the job sites, and I let my clients know like, hey, we are not the most experienced team you're going to hire, but we all want to grow and learn.
• 16:40
  SPEAKER_00: We are gonna get the job done, it's gonna be done well, but we're also happy for your feedback.
• 16:47
  SPEAKER_00: And when my team shows up on the job site every day, it's just the the client relationship that we have is huge, and clients love my guys.
• 17:00
  SPEAKER_00: I think I've had two clients who have bought them lunch every day.
• 17:05
  SPEAKER_00: One of the clients gave us a gift this morning at a job site.
• 17:08
  SPEAKER_00: Nice, and I think that that produces a lot of word of mouth, and that word of mouth keeps turning the needle, so that's really, really good.
• 17:20
  SPEAKER_01: So, what would you say is one thing you're doing today that's giving you kind of an unfair advantage over your competitors?
• 17:36
  SPEAKER_00: I think slowing down, not trying to grow too fast, too big too fast, and letting it be natural.
• 17:45
  SPEAKER_00: I'm not saying other companies don't do this.
• 17:47
  SPEAKER_00: Um because frankly, I don't I don't know.
• 17:51
  SPEAKER_00: But I I do see a lot of people pursuing the money, pursuing the just the numbers, and of course the numbers are important, the money is necessary, you have to put food on the table.
• 18:04
  SPEAKER_00: I have to make sure my guys put food on the table.
• 18:07
  SPEAKER_00: But I think that client relationship is just huge.
• 18:13
  SPEAKER_00: And and taking the time, even if it's a couple days longer at the job site to serve the clients in any way that we can is I don't think I don't see a lot of companies do that.
• 18:33
  SPEAKER_01: Now, and this is all hypothetical, but let let's say that you know someone's having some issues at the job at the job site or whatever.
• 18:41
  SPEAKER_01: What's the fastest way someone can lose their job working for you?
• 18:46
  SPEAKER_00: I think you said the question was what's the fastest way someone can stop working for me or lose their job essentially?
• 18:51
  SPEAKER_01: Yeah, yeah, yeah.
• 18:52
  SPEAKER_01: Basically lose their job, like you know, did something on a job site that and you hear about it.
• 18:57
  SPEAKER_01: Let's say you don't hear about it from them, but you hear about it from the actual client.
• 19:00
  SPEAKER_01: Yeah.
• 19:00
  SPEAKER_01: What's the what's the quickest way for or what do they have to do to have that happen?
• 19:05
  SPEAKER_00: I think an attitude of apathy is the quickest way to lose a member of my team.
• 19:13
  SPEAKER_00: Just not willing or caring to do excellent.
• 19:19
  SPEAKER_00: I mean, obviously people are gonna make mistakes, my guys are gonna make mistakes.
• 19:23
  SPEAKER_00: But if they are willing to recognize those mistakes and fix them to the best of their ability, I I that's huge.
• 19:35
  SPEAKER_00: And as soon as my guys lose that integrity, I don't think they'd have a place on my team.
• 19:45
  SPEAKER_01: Okay.
• 19:46
  SPEAKER_01: I like that honest answer.
• 19:47
  SPEAKER_01: I appreciate that.
• 19:49
  SPEAKER_01: And on the flip side, you know, what makes someone instantly valuable to your team?
• 19:56
  SPEAKER_00: I think you gotta care about people.
• 20:01
  SPEAKER_00: I mean, of course, as Christians, that's what we're called to do.
• 20:04
  SPEAKER_00: Matthew says, you know, love the Lord your God with all your heart, soul, mind, and strength, and love your neighbor as yourself.
• 20:10
  SPEAKER_00: And if someone who already does that, they already have a leg up.
• 20:16
  SPEAKER_00: And then if they do that and see the needs of others and try to meet them, I think that's huge.
• 20:23
  SPEAKER_00: Like we a lot of the job sites we go to, the client will call us for something else.
• 20:29
  SPEAKER_00: But in the midst of fixing that, we will try and take care of other needs that we see in their home.
• 20:36
  SPEAKER_00: And sometimes that comes with, you know, hey, this is a big thing, and if you want to fix this, this is gonna cost this much more.
• 20:43
  SPEAKER_00: But sometimes it's just we'd love to take care of this for you because we see it as a need.
• 20:48
  SPEAKER_00: And I think I can tell within a couple days of a guy being on a job site what their attitude is towards people.
• 20:59
  SPEAKER_01: And I'm pretty sure you could probably tell, you know, like if they're a good fit ultimately for the company long term, right?
• 21:04
  SPEAKER_00: Oh, absolutely.
• 21:05
  SPEAKER_01: Yeah.
• 21:06
  SPEAKER_00: Yeah, for sure.
• 21:08
  SPEAKER_01: Okay, okay.
• 21:09
  SPEAKER_01: All right, well, so I appreciate that.
• 21:11
  SPEAKER_01: So let's go ahead into what's called the quick fire round.
• 21:13
  SPEAKER_01: And how this works is basically I'm going to I'm going to give you one word, and then I just want you to tell me the first thing that comes to your mind when you hear each word in regards to running your business, and then expand upon why you chose that in two or three sentences after this sense.
• 21:26
  SPEAKER_01: Yes, sir.
• 21:27
  SPEAKER_01: All right, perfect.
• 21:28
  SPEAKER_01: First word is success.
• 21:31
  SPEAKER_00: The word that comes to my mind is just time.
• 21:34
  SPEAKER_00: Success in my business looks like more time for me to spend with family, people I love, my church.
• 21:43
  SPEAKER_00: Yeah, time.
• 21:46
  SPEAKER_00: Failure.
• 21:55
  SPEAKER_00: Having a hard time putting one word to this.
• 22:02
  SPEAKER_00: Failure.
• 22:11
  SPEAKER_00: Let's see, I'm trying to think of the word for it.
• 22:18
  SPEAKER_00: I kind of want to say dejected in the sense that if we walk away from every day or every job site or every week feeling like we didn't do you know feeling like we didn't do a good job or knowing that we didn't do a good job and that becomes the pattern that to me is failure because of course you make mistakes but like we've like you said before it's about how you handle those mistakes and failure to me is there is real failure but it's also part of a mindset of like but most failures can be fixed and that is actually what my job mostly does is it's fix bad things that have happened whether from other contractors or from disasters and if if you just let the discouragement of disappointments get you down that that to me is failure.
• 23:24
  SPEAKER_00: And I'm sure you guys were pretty busy with this this past winter right with all the snow and ice storms and everything we got yeah we we we've taken care of several roofs and we I mean we're still doing stuff from Hurricane Helene we just the jobs that we're at now there was a house fire and you know that that's devastating of course we agree next word is burnout but copy you forget much I think rest first word that comes to my mind if you're not being intentional with your rest you're gonna get burnt out real fast especially being a business owner I mean any kind of entrepreneur knows that like it takes a lot of your effort and time and you you need rest that's why there's six days to work and one day to rest because you need it agreed scaling people I would love to add to the team and when I think of you know growth what's next I think of just finding the right people to fill the positions I need of course you also need more jobs and clients and all the other things but people competition friendly I don't necessarily see any other companies as rivals there's always enough work for everybody and a lot of my really good friends are other contractors who are doing the exact thing same thing I am and we hang out weekly and we you know discuss how to grow and how to help one another and it's a very healthy healthy environment nice nice and the last word is freedom show oh did I lose you no I'm here I'm taking okay sorry about that it just got really quiet there for a second sorry the word that's coming to my mind is team just I think having the right people again having the right people who have the right heart for it will eventually free up the time needed to to do the things you wanted to do and not necessarily like at the expense of others but again you're you're just properly delegating tasks such to a point where everyone has the freedom to do the things they want to do.
• 26:23
  SPEAKER_01: Love that love that love that all right perfect so yeah we're gonna go ahead and get off that I appreciate you you know going through that quickfire round so and I want you on this next question to be as you know as candid as you can you know let's let's just say that you know small business owners listening to the podcast episode with you today Jonathan let's just say they're having uh just a rough go at 2026 and I know we're almost halfway through the year but let's just say they're not profitable this year.
• 26:46
  SPEAKER_01: This is the first time they're not profitable.
• 26:47
  SPEAKER_01: They're feeling stuck or overwhelmed running their business.
• 26:50
  SPEAKER_00: What's a piece of advice you'd want them to hear from you too I'd say the first thing is evaluate and be realistic about where you are you can keep putting your head down and grind as much as you want but if you're not evaluating it might be in vain.
• 27:14
  SPEAKER_00: And then on the flip side if your evaluation comes up and you're like yeah this is exactly where I need to be and what I need to be doing get after it.
• 27:23
  SPEAKER_00: Love it.
• 27:24
  SPEAKER_01: So where do you see your in where where do you think your industry is going in the near future that's hard to tell I mean I live in Greenville Tennessee and it's kind of disconnected a kind of from a lot of it's not a big city by any means.
• 27:42
  SPEAKER_00: What I see is construction's being driven by real estate as it always has been but I think less in a development sense and more in a rental like property management sense.
• 27:59
  SPEAKER_00: And I think there's a lot of money for people who want to just take on smaller projects in partnership with realtors with their properties.
• 28:12
  SPEAKER_00: Because real estate's always going to be needed there's always going to be people with the money for it.
• 28:17
  SPEAKER_01: That's that's at least where it's it's I see it heading in Green County where we are okay now you know what's next for legacy quality craftsmanship what's it what should people be excited about coming up in the new future for your business?
• 28:32
  SPEAKER_00: Part of the scaling is we hope to get certified we're working on getting certified in mold remediation that's a lot of especially in light of Helene and most of the current states of houses the age they are in Greenville mold is something we encounter frequently and I just that just want to I want to be able to offer that service.
• 28:55
  SPEAKER_00: So that's something we'll be working towards here in the in the near future and yeah we we're getting more into the design side of things where we come alongside you and help you design this your ideal space not just come in and build it we kind of want to be just available for all the needs.
• 29:17
  SPEAKER_00: So that's what we're working towards okay perfect and Jonathan what's and finally what's the best way for someone to connect with you and learn more about what you all do so you can look us up we're on Facebook a lot of our projects are on there you can contact me directly I'd love to talk to you the best my favorite thing to do is just to sit down with you talk through what you'd like to do or want to do you can reach me at jonathan at contactlegacy.com Jonathan at contactlegacy dot com and then we have a website we're working on getting a domain for that but as it stands currently it is legacyqualitycraftsmanship dot wicksite dot com where you can find some more about who we are and what we do there.
• 30:10
  SPEAKER_00: Perfect perfect any social media just the Facebook I think yeah I don't think we have an Instagram I'm not on Facebook my wife kind of runs that I could not do this business without her she runs a lot of that she runs a lot of my admin oh you can also just contact me directly my number 228382 eight eight five zero I'd love to talk to you so yeah that's where you can find me all right perfect perfect all right Jonathan yeah thank you for coming on this has been fantastic yeah thank you for coming on sharing your story your perspective and your real behind the scenes and running your business we really wish you continued success in the future thank you it's been a pleasure yeah thank you very much