Latest / Keys To The Shop : Equipping Coffee Shop Leaders

SHIFT BREAK: Hiring based on Staff Preference vs Business Needs
Making decisions about who to hire or even who might need to be let go are some of the hardest but most important decisions to make in a coffee shop. So hard in fact that we can often fall into avoiding the decision by deferring to our existing staff for their opinion on who is or is not a good fit. While involving key staff in these decisions is generally good, putting too much emphasis or all the weight on them can end up in wrong choices for hiring or needlessly extending a staff member's employment solely based on the fact that people like them.
On today's Shift Break we will be…
The skinny
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