Business Ideas that Work in More Than One Way | with John Smallwood
In this episode, we have John Smallwood, president at Travel Outlook, the maker of Annette, the virtual hotel agent.
John Smallwood has several decades of experience in hospitality technology, having founded Travel Outlook in 2006 as a hotel call center for premium and luxury brands. More recently, Travel Outlook has built an industry-leading conversational AI called Annette as a virtual hotel agent for the voice channel.
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Adam Mogelonsky is a GAIN Advisor and partner at Hotel…
The skinny
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