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5 Questions to Ask Your Vet with Dr. Marty Greer from CheckOut Vet · Ask The Experts

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Speaker 1: Eight thirty eight thirteen ten, Wiba and ask the experts.
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Speaker 1: Brought to you by check Out Veterinary Clinic. Of course
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Speaker 1: online checkout vet dot com. That's checkout vet dot com.
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Speaker 1: You can learn all about checkout Veterinary on the website,
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Speaker 1: a great website also to learn not only how checkout
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Speaker 1: vet works, what makes it so special, what makes it
0:20
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Speaker 1: at checkout vet dot com or give them call telf
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Speaker 1: number six oh eight three one eight sixty seven hundred.
0:29
Speaker 1: That's six oh eight three one eight sixty seven hundred.
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Speaker 1: Great opportunity because they are accepting new patients right now
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Speaker 1: at checkout vet. And of course that free visit that
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Speaker 1: wellness exam that is free for new patients at checkout
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Speaker 1: vetting and you get all the details online checkout vet
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Speaker 1: dot com. That's checkout vet dot com. Speaking of it
0:49
Speaker 1: being a great day, if you've got a question, it's
0:50
Speaker 1: a great day. Gets you on the air this morning,
0:52
Speaker 1: anything about your pat we'd love to have you join
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Speaker 1: us telephone number six oh eight three two one thirteen ten.
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Speaker 1: That's six oh eight three two one thirteen ten. And
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Speaker 1: who is the US Yeah, I'm not going to be
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Speaker 1: answering these questions. The one the only doctor, Marty Greer
1:04
Speaker 1: of Checkout Veterinary, who is recognized that's Veterinarian of the
1:07
Speaker 1: Year from Westminster Kennel Club. Doctor Greer will be answering
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Speaker 1: your questions and doctor, how you doing this morning?
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Speaker 2: I'm doing great, and thank goodness, there's only one of me.
1:15
Speaker 2: My staff would not be able to keep up with
1:18
Speaker 2: two of them.
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Speaker 1: You are real quick before we get and we're going
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Speaker 1: to talk this week about, of course, conversations you have
1:25
Speaker 1: with your vet. Sometimes you get a diagnosis, and some
1:27
Speaker 1: of the questions you should be asking and some really important,
1:31
Speaker 1: uh sometimes very hard questions you should be asking your vet.
1:33
Speaker 1: We're gonna get that in just a moment, but I
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Speaker 1: did want to talk about that doctor you you of
1:38
Speaker 1: course have own and run Checkout Veterinary Clinic along with
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Speaker 1: your husband and and and the clinic and Marshall as
1:45
Speaker 1: well as check In Vet and Lamira's clinic as well.
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Speaker 1: But you're also an attorney on top of all of that,
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Speaker 1: uh and and people are saying, well, what does she
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Speaker 1: practice law? Attorney? What would it was? It actually relates
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Speaker 1: very much to what you what you do when it
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Speaker 1: come to taking care of pets, doesn't it.
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Speaker 2: Yeah, Mostly what I've done has been animal law and
2:04
Speaker 2: not currently actively practicing. My law partner retired, so at
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Speaker 2: that point I said, Okay, I can't do this all
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Speaker 2: by myself, so I stepped away from that. But it
2:14
Speaker 2: has opened a lot of doors for me and it's
2:15
Speaker 2: been really a lot of fun to be able to
2:17
Speaker 2: apply those sets of knowledge because they do a ligne
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Speaker 2: when it comes to animal law and animal welfare and
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Speaker 2: all the other stuff that goes along with that. So
2:29
Speaker 2: it's been it's been good. And I also work at
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Speaker 2: Revival Animal Health, So yes, I have another job too
2:34
Speaker 2: because I needed another part time job to keep me busy.
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Speaker 1: You are, man, I don't even know there's I look
2:42
Speaker 1: at the look at the twenty four hours of a day.
2:44
Speaker 1: How do you have you get time to sleep? I
2:46
Speaker 1: sometimes wonder, Oh, I really well.
2:48
Speaker 2: But I have amazing people, Amazing people that support me.
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Speaker 2: My husband, my staff, my managers. They're all incredible people.
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Speaker 2: So without them doing the stuff behind the scenes, they
3:00
Speaker 2: all have been very supportive and have been great. The
3:02
Speaker 2: only reason I got through law school is I hired
3:04
Speaker 2: a doctor that was willing to work the hours when
3:06
Speaker 2: I went to class. So it's been it's been really good.
3:09
Speaker 2: But you know, in law school, all my classmates would
3:12
Speaker 2: party on Saturday night or Sunday and I'd be doing
3:15
Speaker 2: C sections. So matter how you spend your free time. Yeah,
3:20
Speaker 2: that is.
3:21
Speaker 1: It's so cool to see and all that you've accomplished.
3:24
Speaker 1: And you've also written a couple of books, one of
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Speaker 1: which I recently picked up a copy of My Pandemic Puppy.
3:30
Speaker 1: I've got it up in my office right now and
3:31
Speaker 1: I'm going to have to have you sign it one
3:32
Speaker 1: of these days. But for people are saying, my pandemic,
3:35
Speaker 1: demic Puppy, what's what's it about? It's a really good
3:39
Speaker 1: regardless of what's going on. It's a really good guide
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Speaker 1: for folks that are bringing a new patent to their home.
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Speaker 1: It's a really good guide for families, isn't it.
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Speaker 2: I hope so I think it is. It was written
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Speaker 2: with some kind of a plant to it for the pandemic,
3:56
Speaker 2: because we knew people would have been We're going to
3:58
Speaker 2: be going back to school and going back to work,
3:59
Speaker 2: and then number of other things were going to start
4:01
Speaker 2: happening at the end of the pandemic, and we didn't
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Speaker 2: want all these dogs to end up in shelters. But
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Speaker 2: the primary emphasis is still how to raise a healthy,
4:08
Speaker 2: happy puppy that's well socialized. So about half of it
4:11
Speaker 2: is on behavior and socialization and great training and all
4:15
Speaker 2: those things, and about the other half is on medical
4:17
Speaker 2: stuff because there's a lot of changes that not all
4:20
Speaker 2: veterinaries have embraced. There are changes about vaccine protocols, which
4:23
Speaker 2: started being talked about in two thousand, the year two thousand,
4:27
Speaker 2: so it's spend twenty six years, but there's still veterinarians
4:29
Speaker 2: who are doing every vaccination annually, which I would disagree with,
4:33
Speaker 2: as well as the University of Wisconsin and Minology Department,
4:36
Speaker 2: they would disagree with it. There's changes to spay neuter recommendations.
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Speaker 2: The later you can spay or newter the better, especially
4:42
Speaker 2: for the larger breeds of pets. The alternative to that
4:45
Speaker 2: would be a vazectomy for the boys in an over
4:47
Speaker 2: experienced space for the girls, so if you want to
4:49
Speaker 2: keep them hormonally intact, we have that as an option
4:52
Speaker 2: at the clinics here in sum Prairie and Marshalls, So
4:55
Speaker 2: we have options for people that may not being offered
4:57
Speaker 2: to you for other places. It's more I think suitable
5:02
Speaker 2: hormonally for them to keep their hormones. We see less
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Speaker 2: of four kinds of cancer and female dogs, and less
5:08
Speaker 2: of five kinds of cancer and male dogs if they
5:11
Speaker 2: keep their hormones for a longer period of time. So
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Speaker 2: if you're waivering on when to spay and neuter, please
5:16
Speaker 2: make an appointment. Come in talk to one of my doctors,
5:19
Speaker 2: go through the protocol. We've got all kinds of information
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Speaker 2: on our website at vet in our village called the
5:23
Speaker 2: Spain neuter Controversy. If you google that you can find
5:26
Speaker 2: a number of links to articles written by people who
5:28
Speaker 2: really understand the research behind this and can explain it
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Speaker 2: really well. So I think it's important that you don't
5:34
Speaker 2: just say, oh, well she's six months old, it's time
5:36
Speaker 2: to spare. No, you have a lot of.
5:38
Speaker 1: Options, And that ties in nicely with our conversation this
5:41
Speaker 1: week about different choices. And I think the mistake that
5:44
Speaker 1: as pet people we often will make is we love
5:47
Speaker 1: our vet, we respect our vet, we trust their judgment,
5:50
Speaker 1: and sometimes we hold back on asking some really important
5:54
Speaker 1: and sometimes difficult questions as well. And I think one
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Speaker 1: of those. We talked this morning with doctor Marty Greer.
6:00
Speaker 1: Check out Veterinary Online, checkout vet dot com. One of
6:03
Speaker 1: the things that people need to do and digest is
6:07
Speaker 1: is kind of what to do with that information, whether
6:09
Speaker 1: it's whether it's a treatment plan or a diagnosis before
6:13
Speaker 1: that treatment plan, really really kind of being able to
6:18
Speaker 1: and I think one of the great gifts you mentioned
6:20
Speaker 1: earlier about you, and then of course the great staff
6:22
Speaker 1: you have, is the ability to really talk with with
6:25
Speaker 1: pet people about their options and also speak on a
6:29
Speaker 1: level that's understandable and relatable and really connects with people.
6:34
Speaker 1: But that is an important thing to say, Okay, I've
6:36
Speaker 1: got this information, maybe I've got this diagnosis or whatever.
6:39
Speaker 1: Now what That's an important question asked, isn't it?
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Speaker 2: Doctor? Absolutely, because those are always the question is Okay,
6:46
Speaker 2: what is going on with my pet? And the answer
6:48
Speaker 2: is really important. But if, for instance, if I say
6:51
Speaker 2: to someone, Okay, I think your dog potentially has a
6:55
Speaker 2: brain tumor, and we hear this a lot from people,
6:56
Speaker 2: even if we don't really think that there's a brain tumor,
7:00
Speaker 2: a lot of veterinarians they'll show that diagnosis out there
7:02
Speaker 2: and I'll say to them, so, if it is a
7:03
Speaker 2: brain tumor, would you take your dog to surgery? So
7:07
Speaker 2: if you're not going to take the dog to surgery,
7:08
Speaker 2: what is the point of seeing a neurologists and scheduling
7:10
Speaker 2: an MRI or a sea chief scan for advanced imaging.
7:13
Speaker 2: If that's not an option, that head is fifteen, You're
7:15
Speaker 2: not going to do anything. Let's manage it medically. Let's
7:18
Speaker 2: give you the best quality of life we can for
7:20
Speaker 2: the longest period of time that we can. But if
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Speaker 2: surgery is not an option, then the additional imaging doesn't
7:24
Speaker 2: make sense. The same with respiratory distress. If they come
7:27
Speaker 2: in and there's severe respiratory distress, we can usually tell
7:31
Speaker 2: if it's the heart or the lungs or the chest
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Speaker 2: fairly quickly and then say to them, Okay, there's no
7:37
Speaker 2: good reason to have two liters of fluid in your chest.
7:41
Speaker 2: It's always bad, doesn't mat if your cat doesn't mat
7:43
Speaker 2: if your dog, it's always bad. Do you want to
7:45
Speaker 2: pursue this? And so for the clients that do, absolutely positively,
7:49
Speaker 2: we will support it. We'll do all the things we
7:51
Speaker 2: need to, We'll get you taking care of it our place.
7:53
Speaker 2: We'll get you referred to someplace. If it's more advanced
7:55
Speaker 2: than what we can do, that's perfect. If you say
7:58
Speaker 2: to me, you know, what been a good run. I
8:00
Speaker 2: don't think I want to go any further. That's okay,
8:03
Speaker 2: there's nothing wrong with that. And it may be a
8:05
Speaker 2: financial decision. That may be an emotional decision, it may
8:09
Speaker 2: be a lifestyle decision, and those are all absolutely perfectly
8:12
Speaker 2: reasonable things to make decisions on. But it's not about
8:15
Speaker 2: just your pest quality of life, but it's your quality
8:17
Speaker 2: of life with that pet as well. So if you
8:20
Speaker 2: get to the point that taking care of them is
8:22
Speaker 2: more of a burden than you can bear, and it happens,
8:25
Speaker 2: it's you know, lifestyle changes as you age, as things change.
8:29
Speaker 2: Then you know, you may have kids that you didn't
8:31
Speaker 2: have before, you may have grandparents to take care of
8:33
Speaker 2: you didn't have before. You may have health issues yourself
8:35
Speaker 2: or a spouse. It's okay to say, you know, it's
8:38
Speaker 2: just time and we're going to support that, but I
8:41
Speaker 2: think you need to have those options given to you
8:44
Speaker 2: and really have the conversation of Okay, so once we
8:47
Speaker 2: get this diagnosis, what do we do with it? Because
8:49
Speaker 2: that does make a big difference in whether we're spending
8:52
Speaker 2: several thousand dollars on diagnostics?
8:54
Speaker 1: Does cost I know the answer this, I'm asking cost
8:58
Speaker 1: play into this equation as well at this point.
9:02
Speaker 2: Oh, absolutely, absolutely For a lot of people it does.
9:05
Speaker 2: But that's not the only decision that people make. It's
9:08
Speaker 2: not always just about cost. It can be about a
9:10
Speaker 2: lot of other aspects of the decisions. So that's where
9:13
Speaker 2: it comes down to the bottom line. If what is
9:16
Speaker 2: important to you, what is important to your family, what
9:18
Speaker 2: can you swing, what can't you swing, and what makes sense?
9:21
Speaker 2: So I just think that it's important that you have
9:24
Speaker 2: these really honest conversations and that your veterinarian is honest
9:27
Speaker 2: back with you. And if you feel like you're not
9:29
Speaker 2: getting that, then you need you need to find a
9:33
Speaker 2: second opinion. It's absolutely okay to go to a specialist,
9:36
Speaker 2: to go to another practice to get a second opinion
9:39
Speaker 2: on something, and just make sure that all the decisions
9:41
Speaker 2: you're making are the right ones for you and your family,
9:44
Speaker 2: because it is a big deal to have to deal
9:48
Speaker 2: with this.
9:49
Speaker 1: Is there something we've said as we talked this morning
9:50
Speaker 1: with doctor Mardy Greer of Checkout Veterinary Online Checkout vet
9:54
Speaker 1: dot com. That's checkout vet dot com. Great data. Start
9:57
Speaker 1: that relationship at checkout vet. They are accepting new patients
10:00
Speaker 1: right now. Great opportunity for you and your pet. You
10:03
Speaker 1: can learn all about checkout vet as well as book
10:05
Speaker 1: an appointment right online checkout vet dot com. That's checkout
10:08
Speaker 1: vet dot com. The clinic is amazing. It's a super convenient,
10:12
Speaker 1: low stress. It is just designed ground up for you
10:15
Speaker 1: and your pet to really make it conducive for fantastic care.
10:18
Speaker 1: Not only is the clinic itself convenient, the location is
10:22
Speaker 1: convenient as well. Right in sun Prairie Prairie Lakes drive
10:25
Speaker 1: just off Highway one fifty one, right near the Interstate
10:27
Speaker 1: I ninety four, so you can hear my voice this
10:29
Speaker 1: morning you are nearby checkout vet. You make that appoinment
10:32
Speaker 1: again right online checkout vet dot com or give the
10:34
Speaker 1: call six soh eight three one eight sixty seven hundred.
10:37
Speaker 1: That's six SOH eight three one eight sixty seven hundred
10:39
Speaker 1: and doctor. As we talk about this stuff we have
10:41
Speaker 1: to talk about like establishing care with a vet, it
10:43
Speaker 1: also feels like it's important early on to to not
10:48
Speaker 1: only so your pet gets your your pet gets know
10:50
Speaker 1: your vet your vet gets know your pet. But also
10:52
Speaker 1: when it's it's not a stressful situation where we're talking
10:55
Speaker 1: about life or death, steps and other things like that,
10:58
Speaker 1: just to kind of have a a relationship developed there
11:02
Speaker 1: that sometimes I think we think of, like you know,
11:04
Speaker 1: some of those those initial appointments is really just like
11:06
Speaker 1: well let's get kind of the baseline, let's get away,
11:08
Speaker 1: let's get a check out to teeth, all these other things.
11:11
Speaker 1: It's also really about establishing a relationship between the pet
11:15
Speaker 1: parent and the veterinarian as well, isn't it absolutely?
11:19
Speaker 2: I mean that's a really important part of it is
11:21
Speaker 2: is this someone that you feel comfortable with? Can you
11:24
Speaker 2: be honest with them? Are they honest with you? Do
11:25
Speaker 2: you feel like this is the communication that you that
11:29
Speaker 2: you like to work with? For instance, in Lamira, I
11:31
Speaker 2: have eight doctors. I have one that said very few
11:34
Speaker 2: words for the first three visits, but once the client
11:36
Speaker 2: gets to know him and he gets to know them,
11:39
Speaker 2: they adore him because he is really intense and really
11:42
Speaker 2: researchers things. I have another doctor that we can't get
11:45
Speaker 2: rid of, the examiner. She's like that hook. You had
11:47
Speaker 2: to pull her off the stage because she would be
11:49
Speaker 2: in there for the next forty five minutes, giving this
11:51
Speaker 2: long talk about everything she knew and that might be
11:54
Speaker 2: too much for certain people. That certain people are just
11:56
Speaker 2: like just a fact manage in fact. So it depends
11:59
Speaker 2: on your style. And we have all those different options
12:02
Speaker 2: in the Liral. We have those in sun Prairie and
12:04
Speaker 2: in Marshall. So if you don't click with the first doctor,
12:07
Speaker 2: that's okay, that doesn't mean you don't click with us.
12:09
Speaker 2: If we offer the services and the hours that work
12:11
Speaker 2: for you, then we'll just assign you to a different doctor.
12:15
Speaker 2: You can request a different doctor as long as they're available. Great.
12:18
Speaker 2: Now it's the only doctor on is the doctor that's
12:20
Speaker 2: on that day. You have to make a decision. But
12:22
Speaker 2: in general, the philosophy of how we practice is pretty
12:26
Speaker 2: much the same. And one of those philosophies is we
12:29
Speaker 2: promise to set up a pet care plan for you
12:32
Speaker 2: with you and your resources in mind. And that's really
12:34
Speaker 2: important for me to say. If you have limited resources,
12:38
Speaker 2: whether it's time or money or whatever it happens to be,
12:42
Speaker 2: you just have to tell us what your restrictions are,
12:45
Speaker 2: what your expectations are, what's important to you, and we
12:47
Speaker 2: will then mold what you need to do in almost
12:50
Speaker 2: every case. Now there are a few cases, and I
12:52
Speaker 2: was thinking about this while I was driving. What are
12:55
Speaker 2: the questions that you're going to talk about today? And
12:57
Speaker 2: if it's something like respiratory distress or augur cat that
13:00
Speaker 2: can't urinate, then our options are pretty limited because you
13:03
Speaker 2: have to make decisions fairly quickly on what can be
13:06
Speaker 2: done and what we need to do to stabilize that
13:08
Speaker 2: pet and to make them comfortable and make good decisions.
13:11
Speaker 2: But most of the time you have other options. You
13:14
Speaker 2: can say, Okay, well let's start with this. Let's start
13:16
Speaker 2: with the blood work, and let's start with an XT ray,
13:18
Speaker 2: see what we find, see how they respond to medication.
13:20
Speaker 2: If that doesn't do what we want, then we go
13:21
Speaker 2: to the next step. In the next step, And it's
13:23
Speaker 2: perfectly fine lay all that out so that we have
13:27
Speaker 2: the information in front of you and you can make
13:29
Speaker 2: steplized decisions. And if you feel like there's a different
13:32
Speaker 2: doctor that you want to talk to, then absolutely for sure,
13:35
Speaker 2: if you want to referral, we'll make sure that that happens.
13:38
Speaker 2: And I've been around long enough to know where the
13:40
Speaker 2: best places are for the person or the pet or
13:43
Speaker 2: their needs so that I can kind of tailor where
13:45
Speaker 2: I send you. There are certain doctors that I will
13:47
Speaker 2: refer to based on what the client needs are and
13:50
Speaker 2: the pet needs are, so it doesn't just mean one
13:53
Speaker 2: size fits all, and I think that's really important for
13:55
Speaker 2: our clients to know. Is a lot of times these
13:59
Speaker 2: corporate owned businesses have protocols and they are required to
14:02
Speaker 2: do certain things certain ways. But in our practice, because
14:05
Speaker 2: our family owned and because I trust my doctors to
14:07
Speaker 2: make good decisions, I can really geal comfortable in saying, Okay,
14:12
Speaker 2: this is what's going on, and if they're not sure,
14:14
Speaker 2: don't give me a caller, send me a text and
14:16
Speaker 2: say hey, this is what's happening. What do you think?
14:18
Speaker 2: And I will give them some feedback. So it's been
14:21
Speaker 2: fun to be able to do that because collectively there's
14:23
Speaker 2: about fourteen doctors that we all work together really well,
14:26
Speaker 2: and people that don't know in modern vet care and
14:30
Speaker 2: pet care, that's.
14:31
Speaker 1: A really big deal of being that being locally owned.
14:35
Speaker 1: I don't and I know we've touched on it on
14:37
Speaker 1: previous shows, but it has really become a big thing
14:41
Speaker 1: and having the option and the flexibility to for your
14:45
Speaker 1: your vet to really take care of your pet the
14:48
Speaker 1: way that you and your vet feel is the best
14:50
Speaker 1: option is a really important thing. As we talked this
14:53
Speaker 1: morning with doctor Greer, speaking of important things, it's a
14:55
Speaker 1: great day been looking to start a new relationship with
14:58
Speaker 1: a vet. It's a great day to start that kind
15:00
Speaker 1: conversation at checkout vet, make that appointment online, checkout vet
15:03
Speaker 1: dot com. That's checkout vet dot com. Telph number six
15:06
Speaker 1: eight three one eight sixty seven hundred. That's six eight
15:09
Speaker 1: three one eight sixty seven hundred and doctor. A lot
15:12
Speaker 1: of things in life, most things in life, there is
15:15
Speaker 1: there is a trade off, there is there are benefits
15:18
Speaker 1: and of course there are sacrifices that need to be
15:20
Speaker 1: made in some drawbacks and that's a part of that.
15:22
Speaker 1: That's kind of part of these these conversations and putting
15:25
Speaker 1: that plan together as well is having a vet, having
15:28
Speaker 1: a doctor that can that can give you as you
15:31
Speaker 1: make those decisions, a real clear understanding of what the
15:34
Speaker 1: benefits are and what drawbacks may be for each option,
15:37
Speaker 1: isn't it Absolutely?
15:40
Speaker 2: So that's where that really honest conversation has to make place.
15:43
Speaker 2: And if you just feel uncomfortable with what's happening. Then
15:47
Speaker 2: go home and read some materials that read the materials
15:49
Speaker 2: or vetter and right suggest, so don't go off the rails,
15:52
Speaker 2: don't go to Facebook. So then latest support group for
15:55
Speaker 2: whatever disease or darter a cat might have. Because they
15:57
Speaker 2: tend not to be super helpful, there's not typically veterinary
16:00
Speaker 2: advice involved in that, but there are often clients that
16:03
Speaker 2: have experienced. But find out what resources, Read what veterinary
16:08
Speaker 2: schools are saying, Read what venitor journals are saying, get
16:11
Speaker 2: some information. Ask your venitor. Can I go home and
16:13
Speaker 2: think about this and read some material Can you suggest
16:16
Speaker 2: something for me to read? So I really understand this
16:19
Speaker 2: better because most of the decisions we make don't have
16:22
Speaker 2: to be made on the fly. Most of them can
16:25
Speaker 2: be done with a little bit of time, maybe twelve hours,
16:27
Speaker 2: twenty four hours. Those kinds of decisions can be made.
16:30
Speaker 2: The same of vaccines, the same with heartworm preventives and
16:34
Speaker 2: flee and tick preventives is it doesn't have to be
16:36
Speaker 2: one size fits all. There should be differences in how
16:39
Speaker 2: the pets are vaccinated based on lifestyle. If your cat
16:42
Speaker 2: never goes outside, that's going to change vaccination protocols if
16:45
Speaker 2: your dog goes to the dog park and doggy daycare
16:47
Speaker 2: and boards at places, and you know, the very social butterfly,
16:50
Speaker 2: then that's going to mean are they go hunting or
16:52
Speaker 2: they go swimming? You know, that means they're going to
16:54
Speaker 2: need vaccines that are different than the pet that very
16:56
Speaker 2: seldom steps outside the yard. Now almost every job goes
17:00
Speaker 2: outside at some point, but goes outside the yard is
17:02
Speaker 2: the question. So these are the things that you need
17:04
Speaker 2: to tailor with. What your veterinarian is saying is this
17:08
Speaker 2: is my lifestyle, this is my pet's lifestyle, this is
17:10
Speaker 2: my budget, This is what I want you to know
17:12
Speaker 2: about me, And so be really straightforward and honest, and
17:14
Speaker 2: you're we're not going to be judging you. They're not
17:17
Speaker 2: going to be My staff is not going to be
17:18
Speaker 2: judging you based on the decisions that you make, rather
17:21
Speaker 2: supporting you to say, this is what I think is
17:24
Speaker 2: the best place for you to go, the best way
17:26
Speaker 2: for us to approach this situation, the best next test
17:29
Speaker 2: von whether it's an X ray and ultrasound, blood work.
17:32
Speaker 2: You know, there's a whole lot of options out there,
17:33
Speaker 2: and we can go as far or as short a
17:36
Speaker 2: distance as you wish based on what your expectations and
17:40
Speaker 2: your needs are. So you know, and I really think
17:43
Speaker 2: my doctors do a very good job of being straightforward
17:46
Speaker 2: and honest with people and giving you an idea what
17:48
Speaker 2: cost is, what does the future look like? But if
17:50
Speaker 2: they if they don't, you know, if they're hesitant to
17:52
Speaker 2: say something, then just go forward. A lot of clients
17:55
Speaker 2: will be afraid to say the word like cancer. Do
17:58
Speaker 2: you think this is cancer? And I've had clients whole
18:00
Speaker 2: that I finally said, okay, what is your hesitation? And
18:02
Speaker 2: they'll tell me and I'm like, oh my gosh, that's
18:05
Speaker 2: never even been on my radar. I don't even think
18:07
Speaker 2: that's a possible diagnosis for you. Let's figure out what's
18:10
Speaker 2: happening here. So I think that it's really a good
18:13
Speaker 2: idea to be able to have those honest conversations and
18:16
Speaker 2: to get to know the veterinary clinics, so you know,
18:18
Speaker 2: come in visit with us. You have that first visit
18:20
Speaker 2: free for a wellness visit, to come in, get to
18:22
Speaker 2: know our docs, see what works for you. If the
18:24
Speaker 2: drive through is better for you, if the regular clinic
18:27
Speaker 2: is better, because everybody has their own style, I mean
18:29
Speaker 2: the drive through, the convenience of the drive through is amazing,
18:32
Speaker 2: and we have a lot of clients that are there
18:34
Speaker 2: that are getting the one year injectable Vecto product for
18:38
Speaker 2: free and tick prevention convenience is important to them, so
18:41
Speaker 2: that convenience of that injection is super great for them.
18:45
Speaker 2: So I think those are the things that you have
18:47
Speaker 2: to say. Is I'm retired and i have more time
18:50
Speaker 2: than money, or I'm working, I've got three kids, I'm
18:52
Speaker 2: running to soccer, I'm running to the piano, I'm running
18:54
Speaker 2: all these things. I don't have time to deal with this.
18:57
Speaker 2: That's okay. Just let us know what you need. Whether
19:00
Speaker 2: it's an easier way to give allergy medication with an
19:03
Speaker 2: injection instead of a daily pill, whether it's an injection
19:07
Speaker 2: for arthritis because your pet is going to benefit from that,
19:10
Speaker 2: or combine that with pills. We have all kinds of
19:12
Speaker 2: options for you, But just tell us what you see,
19:15
Speaker 2: what you need, and then tell us how the response
19:17
Speaker 2: has been. Okay, she's way better, or she's really not
19:20
Speaker 2: a lot better. What's our next step. So we have
19:22
Speaker 2: lots of tools on our toolbox and we can keep
19:24
Speaker 2: pulling them out until we get to where you need
19:27
Speaker 2: to be for your expectations and your needs.
19:29
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