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When AI Operates with User Credentials: Accountability Gaps at N-able and Beyond
A persistent governance gap is evident in current IT operations, as credential management and authorization checks fail to keep pace with increased automation and AI integration. This is visible in incidents involving major vendors such as N-able (through Passportal), Anthropic’s Claude, AI-based retail management at Andon Labs, and legacy industrial controllers monitored by agencies like the NSA, CISA, and FBI. The episode highlights how systems are increasingly reliant on automated actors and credentialed assistants, while foundational questions of access rights and accountability remain…
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