Latest / Something Extra / Leaving Your Community Better Than You Found It w/ Dr. Andrea Jackson-Jennings

Transcript

Leaving Your Community Better Than You Found It w/ Dr. Andrea Jackson-Jennings · Something Extra

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  Andrea Jackson-Jennings: Absolutely.
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  Andrea Jackson-Jennings: And I think all of us, you know, should take that position.
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  Andrea Jackson-Jennings: It's easy to stand on the sideline and complain,
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  Andrea Jackson-Jennings: not get involved.
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  Andrea Jackson-Jennings: But all of us have a role that we could play.
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  Andrea Jackson-Jennings: It doesn't matter how small or large it is as long as you feel
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  Andrea Jackson-Jennings: like you're making a contribution to humanity.
• 0:23
  Lisa Nichols: It takes something a little more to lead with impact.
• 0:27
  Lisa Nichols: I'm Lisa Nichols, author of Something Extra, and this podcast
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  Lisa Nichols: was inspired by our daughter, Allie, whose additional chromosome has shaped
• 0:35
  Lisa Nichols: how I see people in leadership.
• 0:38
  Lisa Nichols: Each episode features conversations with inspiring leaders from around the world
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  Lisa Nichols: about what truly defines how they lead and serve others.
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  Lisa Nichols: If you enjoyed today's conversation, please consider leaving a five
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  Lisa Nichols: I'm grateful to have Andrea Jackson Jennings on the show today.
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  Lisa Nichols: Andrea is the managing director of the regional response team.
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  Lisa Nichols: Well, Andrea Jackson Jennings, welcome to the Something Extra podcast.
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  Lisa Nichols: I'm so delighted that we could make this work.
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  Andrea Jackson-Jennings: Yeah.
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  Andrea Jackson-Jennings: Thank you for having me.
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  Andrea Jackson-Jennings: I deeply appreciate an opportunity to share my experiences.
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  Lisa Nichols: Yes.
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  Lisa Nichols: Well and you're doing some really amazing work that our listeners
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  Lisa Nichols: might not know about.
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  Lisa Nichols: So I'm excited for them to learn from you and to learn more about
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  Lisa Nichols: what you're doing.
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  Lisa Nichols: You and I got connected fairly recently, I would say, in
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  Lisa Nichols: the last six months.
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  Lisa Nichols: And when we talked, I said, oh my goodness, Andrea.
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  Lisa Nichols: You have to come on to the show.
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  Lisa Nichols: And so I'm just really grateful that, that you're making the time
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  Lisa Nichols: to do it.
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  Lisa Nichols: But you've had a really incredible journey, I would say,
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  Lisa Nichols: Andrea, in your career.
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  Lisa Nichols: I mean, I think you started as a cashier, right,
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  Lisa Nichols: at UMSL.
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  Lisa Nichols: We won't say how many years ago.
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  Lisa Nichols: You know, you haven't aged a bit.
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  Lisa Nichols: Right?
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  Lisa Nichols: But Not at all.
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  Andrea Jackson-Jennings: Not at all.
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  Lisa Nichols: Neither have I.
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  Lisa Nichols: Neither have I.
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  Lisa Nichols: Yes.
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  Lisa Nichols: Yes.
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  Lisa Nichols: You know?
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  Lisa Nichols: But, you know, you were there at UMSL, and then, like,
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  Lisa Nichols: leading regional crisis response.
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  Lisa Nichols: I mean, take us back to, like, the journey, and I would love
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  Lisa Nichols: for you to just talk a little bit about I know you grew up
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  Lisa Nichols: in Normandy.
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  Lisa Nichols: I'd love for you to just talk too about kinda what were those things
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  Lisa Nichols: that were early shapers of you and maybe even some people
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  Lisa Nichols: that influenced you?
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  Andrea Jackson-Jennings: Yes.
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  Andrea Jackson-Jennings: So, again, Lisa, thank you for the opportunity, and I have.
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  Andrea Jackson-Jennings: I've had an extraordinary
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  Andrea Jackson-Jennings: career, path leading to where I am serving
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  Andrea Jackson-Jennings: today.
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  Andrea Jackson-Jennings: So it all started, when I was a little girl.
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  Andrea Jackson-Jennings: As you shared, I grew up in the Normandy area.
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  Andrea Jackson-Jennings: I am a product of the Normandy School District, which I am very, very
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  Andrea Jackson-Jennings: proud of.
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  Andrea Jackson-Jennings: I had an opportunity at a very young age to lead with guiding
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  Andrea Jackson-Jennings: principles that include faith, family, and community.
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  Andrea Jackson-Jennings: So everything that I've done over the last twenty five plus years
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  Andrea Jackson-Jennings: has been centered around those guiding principles.
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  Andrea Jackson-Jennings: But with that, to your point, I have been working in
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  Andrea Jackson-Jennings: higher education.
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  Andrea Jackson-Jennings: I've, a public a former public servant working for Saint Louis County
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  Andrea Jackson-Jennings: government as a director of human services,
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  Andrea Jackson-Jennings: and now I am leading the regional response team.
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  Andrea Jackson-Jennings: And each one of those positions have given me an opportunity
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  Andrea Jackson-Jennings: to make sure that there's clear policy
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  Andrea Jackson-Jennings: and all policy changes as well as giving folks an opportunity to
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  Andrea Jackson-Jennings: programs and services that would increase their quality of life.
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  Andrea Jackson-Jennings: So my whole career trajectory has been centered
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  Andrea Jackson-Jennings: around just making sure that the least of these,
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  Andrea Jackson-Jennings: have an opportunity to ensure that they meet
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  Andrea Jackson-Jennings: their basic needs as well as having access to
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  Andrea Jackson-Jennings: deserving programs and services.
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  Lisa Nichols: You know, that just remind well, first of all, I love so much of
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  Lisa Nichols: what you just said.
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  Lisa Nichols: I love the three guiding principles.
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  Lisa Nichols: Faith, family, community.
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  Lisa Nichols: That makes it pretty, I mean, simple, but yet profound,
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  Lisa Nichols: I think.
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  Lisa Nichols: I love that.
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  Lisa Nichols: And it just reminds me yesterday, Andrea, I was talking to a gentleman in
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  Lisa Nichols: Switzerland, and he had made the comment.
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  Lisa Nichols: He said the success and he he loves Switzerland.
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  Lisa Nichols: He's he's not originally from since Switzerland, but he's been there most of his
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  Lisa Nichols: adult life.
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  Lisa Nichols: And he said the success of a society
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  Lisa Nichols: is really based on how the least of these
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  Lisa Nichols: is doing.
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  Lisa Nichols: That's great.
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  Lisa Nichols: Thought that was so good.
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  Lisa Nichols: You know?
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  Lisa Nichols: So, I mean, just and I know that's what you've done, you know, is
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  Lisa Nichols: you're serving the people and so and and vulnerable.
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  Andrea Jackson-Jennings: Yeah.
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  Andrea Jackson-Jennings: The the vulnerable or the the voiceless.
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  Andrea Jackson-Jennings: The voice.
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  Andrea Jackson-Jennings: Often that often enough, we're in rooms, and we're
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  Andrea Jackson-Jennings: in, positions of influence and power.
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  Andrea Jackson-Jennings: And like all of us or most of us, we wanna make sure that
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  Andrea Jackson-Jennings: we're using that power influence for the right purposes.
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  Lisa Nichols: Mhmm.
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  Andrea Jackson-Jennings: And so I have dedicated my life to doing that, and I don't operate
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  Andrea Jackson-Jennings: out of those three principles that I just gave you,
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  Andrea Jackson-Jennings: faith, family, and community.
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  Andrea Jackson-Jennings: Community is critical.
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  Andrea Jackson-Jennings: If we do not invest in our community, Lisa, what will we
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  Andrea Jackson-Jennings: have to leave behind to our children and our grandchildren?
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  Andrea Jackson-Jennings: Mhmm.
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  Andrea Jackson-Jennings: Yeah.
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  Andrea Jackson-Jennings: What does it say about us?
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  Lisa Nichols: Oh, so so true.
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  Lisa Nichols: So true.
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  Lisa Nichols: Well, okay.
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  Lisa Nichols: So tell me, were there people in your life that were
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  Lisa Nichols: super influential?
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  Lisa Nichols: I don't know.
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  Lisa Nichols: You and I have not even talked about this.
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  Lisa Nichols: So I don't know if there was a grandmother or an auntie or,
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  Lisa Nichols: who were the people in your life?
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  Lisa Nichols: Teachers?
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  Andrea Jackson-Jennings: You know, I would always say that the foundation, obviously, were my
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  Andrea Jackson-Jennings: parents.
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  Andrea Jackson-Jennings: I come from a traditional family family nucleus, and so
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  Andrea Jackson-Jennings: they helped create what you see today.
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  Andrea Jackson-Jennings: They wanted to ensure that my brother and I
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  Andrea Jackson-Jennings: were good people, that we operated with a moral
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  Andrea Jackson-Jennings: compass, that we operated with a lot of integrity.
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  Andrea Jackson-Jennings: So I would say first and foremost on my parents.
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  Andrea Jackson-Jennings: They were the first examples of what I saw and
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  Andrea Jackson-Jennings: what I wanted to be through through the lens that I I
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  Andrea Jackson-Jennings: saw them on a daily basis.
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  Andrea Jackson-Jennings: They were both very hardworking
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  Andrea Jackson-Jennings: individuals.
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  Andrea Jackson-Jennings: I would also say teachers.
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  Andrea Jackson-Jennings: Teachers are always a great example
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  Andrea Jackson-Jennings: of what we see.
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  Andrea Jackson-Jennings: They they teach us.
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  Andrea Jackson-Jennings: We're we're like a a sponge.
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  Andrea Jackson-Jennings: Right?
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  Andrea Jackson-Jennings: And we learn so much from the folks that we spent,
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  Andrea Jackson-Jennings: six to eight hours a day with.
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  Andrea Jackson-Jennings: So teachers were always a huge influence for me.
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  Andrea Jackson-Jennings: And then also, you know, I have gravitated
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  Andrea Jackson-Jennings: over the years to, politics and and not, you
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  Andrea Jackson-Jennings: know, politics when when you hear folks say politics,
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  Andrea Jackson-Jennings: folks can get a little scary.
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  Andrea Jackson-Jennings: But I'm I'm interested in making sure that we leave this place a better
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  Andrea Jackson-Jennings: place.
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  Andrea Jackson-Jennings: So that was the reason why I entered into the public servant,
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  Andrea Jackson-Jennings: arena.
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  Andrea Jackson-Jennings: And at the time, the first, county executive, the per first
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  Andrea Jackson-Jennings: person of color, the first black man to lead, was mister Charlie Dooley,
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  Andrea Jackson-Jennings: and he came to me and asked me to be
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  Andrea Jackson-Jennings: the director of, human services.
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  Andrea Jackson-Jennings: And so for that, I'm I'm eternally grateful because they gave me an opportunity
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  Andrea Jackson-Jennings: to have some influence over programs and services, do an evaluation
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  Andrea Jackson-Jennings: and a summer error a survey on what the county's
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  Andrea Jackson-Jennings: needs were as it related to social services.
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  Andrea Jackson-Jennings: So that was an opportunity for me to really trust myself,
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  Andrea Jackson-Jennings: get out in community, and talk to people, and and hear from them
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  Andrea Jackson-Jennings: directly on what their needs were and not opposed as opposed
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  Andrea Jackson-Jennings: to just showing up, telling them what they needed, actually
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  Andrea Jackson-Jennings: hearing from those that were greatly impacted, and then creating good policy
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  Andrea Jackson-Jennings: around those discussions.
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  Andrea Jackson-Jennings: Mhmm.
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  Andrea Jackson-Jennings: So I'm I'm very excited about that, having that opportunity, and that just
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  Andrea Jackson-Jennings: set the stage for me to transition into my current role
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  Andrea Jackson-Jennings: as the managing director for the regional response team.
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  Andrea Jackson-Jennings: And, again, I came over here in twenty twenty one during the height of
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  Andrea Jackson-Jennings: the pandemic recognizing that government, nonprofit,
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  Andrea Jackson-Jennings: and the philanthropic community were working in silos.
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  Andrea Jackson-Jennings: And there was a population of individuals that didn't have
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  Andrea Jackson-Jennings: total access to what they needed and deserve to survive.
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  Andrea Jackson-Jennings: And so for that, again, I'm eternally grateful to be in a position
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  Andrea Jackson-Jennings: to help those individuals, and we're still working in that space.
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  Andrea Jackson-Jennings: We were intimately involved during the May sixteenth tornado
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  Andrea Jackson-Jennings: last year.
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  Lisa Nichols: Yes.
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  Andrea Jackson-Jennings: We we work in tandem with a lot of the larger organizations.
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  Andrea Jackson-Jennings: We focus on the smaller grassroot organizations because a lot of times,
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  Andrea Jackson-Jennings: they don't have the capacity or the resources
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  Andrea Jackson-Jennings: to to actually be as impactful as they like, but they
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  Andrea Jackson-Jennings: are also the boots on the ground.
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  Andrea Jackson-Jennings: They're the ones that really have direct access to
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  Andrea Jackson-Jennings: those individuals that were in need at that time.
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  Andrea Jackson-Jennings: And so I'm happy to say that we were dispatched there in
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  Andrea Jackson-Jennings: within twenty four hours, and we were helping build a
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  Andrea Jackson-Jennings: database that helped those grassroot organizations.
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  Andrea Jackson-Jennings: They triaged to get those, needed supplies
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  Andrea Jackson-Jennings: and food and all of the things that were needed at that time into
• 10:02
  Andrea Jackson-Jennings: those impacted areas.
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  Andrea Jackson-Jennings: Mhmm.
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  Andrea Jackson-Jennings: And we're working in that space today, helping with the
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  Andrea Jackson-Jennings: school district, St.
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  Andrea Jackson-Jennings: Louis public to identify a lot of those youth that were displaced
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  Andrea Jackson-Jennings: and then making sure that they have the wraparound services that they so need
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  Andrea Jackson-Jennings: to continue to be successful.
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  Lisa Nichols: You know, I just remember when you and I first spoke.
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  Lisa Nichols: Andrea, I think I had told you.
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  Lisa Nichols: I said, I feel like you're kinda like the quarterback.
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  Lisa Nichols: You know, you're kind of like that hub because there's so many
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  Lisa Nichols: services out there.
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  Lisa Nichols: Right?
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  Lisa Nichols: But sometimes the connection point is not real apparent.
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  Lisa Nichols: And, you know, I feel like that's where you are serving, kind of right
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  Lisa Nichols: in the center of all of that.
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  Lisa Nichols: So I just I love that role.
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  Lisa Nichols: I love what you're doing.
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  Andrea Jackson-Jennings: I I would say that is the added value of the work that we
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  Andrea Jackson-Jennings: do.
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  Andrea Jackson-Jennings: We we're the intermediary.
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  Andrea Jackson-Jennings: So you obviously have the larger organizations that have the resources and
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  Andrea Jackson-Jennings: the capacity.
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  Andrea Jackson-Jennings: But then we also need to make sure that those smaller, grassroot
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  Andrea Jackson-Jennings: organizations who really have the desire and the heart and
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  Andrea Jackson-Jennings: are really best connected with those, individuals that are close
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  Andrea Jackson-Jennings: to the ground.
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  Lisa Nichols: Mhmm.
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  Lisa Nichols: So good.
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  Lisa Nichols: So good.
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  Lisa Nichols: Well, you know, let me just ask you this.
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  Lisa Nichols: Was there was there a moment
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  Lisa Nichols: in your in your mind, Andrea?
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  Lisa Nichols: Because you started as a cashier at Umdil.
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  Lisa Nichols: Was there a moment where you just knew that you were called
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  Lisa Nichols: to this work?
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  Andrea Jackson-Jennings: Well, you know, I grew up in an area where there was a huge
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  Andrea Jackson-Jennings: disinvestment.
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  Andrea Jackson-Jennings: And so when I was working at the University of Missouri
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  Andrea Jackson-Jennings: where I started as a cashier, I had an opportunity because I lived
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  Andrea Jackson-Jennings: in the area.
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  Andrea Jackson-Jennings: I had an opportunity to see, some of the box stores,
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  Andrea Jackson-Jennings: the big chain stores that moved out.
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  Andrea Jackson-Jennings: I had an opportunity to see, the smaller
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  Andrea Jackson-Jennings: restaurants move out.
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  Andrea Jackson-Jennings: I had an opportunity to see a school district that was allowed to be
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  Andrea Jackson-Jennings: provisional for twenty plus years.
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  Andrea Jackson-Jennings: I had an opportunity to see a hospital that I used
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  Andrea Jackson-Jennings: to pass every day close.
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  Andrea Jackson-Jennings: And so for me, I was always taught that your community should
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  Andrea Jackson-Jennings: have all the resources that you need.
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  Andrea Jackson-Jennings: You should never have to go out of your community to get the support
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  Andrea Jackson-Jennings: that you need.
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  Andrea Jackson-Jennings: So I was watching an area that I was raised in lose
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  Andrea Jackson-Jennings: all of its resources.
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  Lisa Nichols: Yeah.
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  Andrea Jackson-Jennings: And so and I wanted to also work close
• 12:39
  Andrea Jackson-Jennings: to where I live.
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  Andrea Jackson-Jennings: Mhmm.
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  Andrea Jackson-Jennings: And so Umstow is the pillar of that community.
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  Lisa Nichols: Yes.
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  Andrea Jackson-Jennings: All of my degrees were earned at the University of Missouri at Saint Louis.
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  Andrea Jackson-Jennings: My dissertation was also written on Normandy Osteopathic Hospital,
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  Andrea Jackson-Jennings: a hospital that is now the School of Optometry.
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  Andrea Jackson-Jennings: So I have a rich history of that area.
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  Andrea Jackson-Jennings: I've always been invested in that area.
• 13:03
  Andrea Jackson-Jennings: And so I started out as a cashier just so that I could get
• 13:06
  Andrea Jackson-Jennings: my foot in the door so that I could learn about the institution,
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  Andrea Jackson-Jennings: the student body, the process and procedures to see
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  Andrea Jackson-Jennings: if this was something, a, if I wanted to continue my education there,
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  Andrea Jackson-Jennings: and then, b, to see how I could be a a great
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  Andrea Jackson-Jennings: ambassador,
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  Andrea Jackson-Jennings: for the university.
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  Andrea Jackson-Jennings: And so that's where it all started for me.
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  Lisa Nichols: Yeah.
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  Lisa Nichols: I just love that.
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  Lisa Nichols: Well, I'm just thinking to myself.
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  Lisa Nichols: Okay.
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  Lisa Nichols: So you're watching all of this.
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  Lisa Nichols: Right?
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  Lisa Nichols: You're watching the disintegration of a hospital.
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  Lisa Nichols: You're watching all of this.
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  Lisa Nichols: And we all do that.
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  Lisa Nichols: Right?
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  Lisa Nichols: We we sometimes notice what's going on around us.
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  Lisa Nichols: But what I love about you, Andrea, is that you didn't just notice,
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  Lisa Nichols: you decided to take action.
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  Andrea Jackson-Jennings: Yes.
• 13:52
  Lisa Nichols: Yeah.
• 13:52
  Lisa Nichols: And roll up your sleeves and get in the fight.
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  Lisa Nichols: And so, you know, I'm always the opinion.
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  Lisa Nichols: You can't, like, stand on the sidelines and complain about things without
• 14:01
  Lisa Nichols: saying, okay.
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  Lisa Nichols: What can I do to help the situation?
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  Lisa Nichols: Right?
• 14:06
  Lisa Nichols: So
• 14:06
  Andrea Jackson-Jennings: Absolutely.
• 14:07
  Andrea Jackson-Jennings: And I think all of us, you know, should take that position.
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  Andrea Jackson-Jennings: It's easy to stand on the sideline and complain
• 14:14
  Lisa Nichols: Yes.
• 14:15
  Andrea Jackson-Jennings: Not get involved.
• 14:16
  Andrea Jackson-Jennings: But all of us have a role that we could play.
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  Andrea Jackson-Jennings: It doesn't matter how small or large it is That's right.
• 14:22
  Andrea Jackson-Jennings: As long as you feel like you're making a contribution to humanity.
• 14:26
  Lisa Nichols: Yes.
• 14:27
  Lisa Nichols: Well, and I'm gonna go back to what you said at the very beginning.
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  Lisa Nichols: You said you wanna leave places better than you found
• 14:32
  Andrea Jackson-Jennings: them.
• 14:33
  Andrea Jackson-Jennings: Mhmm.
• 14:33
  Lisa Nichols: So that's that's precisely and that's just a great way to live, I think.
• 14:37
  Lisa Nichols: Well, let's talk about this.
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  Lisa Nichols: You have been a member of New Sunny Missionary Baptist Church for
• 14:43
  Lisa Nichols: forty years.
• 14:45
  Lisa Nichols: That's amazing.
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  Andrea Jackson-Jennings: So New Sunny Mount Missionary Baptist Church is where I is
• 14:51
  Andrea Jackson-Jennings: where I fellowship.
• 14:53
  Andrea Jackson-Jennings: I serve on the usher board.
• 14:55
  Andrea Jackson-Jennings: I'm a greeter as well as a trustee.
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  Andrea Jackson-Jennings: And and I absolutely love the fact that we're in
• 15:03
  Andrea Jackson-Jennings: the center.
• 15:04
  Andrea Jackson-Jennings: We're located right across from Calvary Cemetery on on the corner of West
• 15:08
  Andrea Jackson-Jennings: Flarson and Shreve.
• 15:10
  Andrea Jackson-Jennings: And our pastor,
• 15:13
  Andrea Jackson-Jennings: each ministry is charged with giving back to community.
• 15:17
  Andrea Jackson-Jennings: And so on a monthly basis, all of the ministries are either
• 15:21
  Andrea Jackson-Jennings: making sandwiches for the homeless, or they're knocking on doors trying
• 15:25
  Andrea Jackson-Jennings: to figure out what the the basic support that they need and how the
• 15:29
  Andrea Jackson-Jennings: church can help in those efforts.
• 15:31
  Andrea Jackson-Jennings: So, again, that's connected to community.
• 15:36
  Andrea Jackson-Jennings: And our church is right near the tornado, impacted area.
• 15:41
  Andrea Jackson-Jennings: We're fortunate that we did not have any damage, but we have been supporting
• 15:45
  Andrea Jackson-Jennings: that area for quite some time.
• 15:47
  Andrea Jackson-Jennings: Mhmm.
• 15:48
  Andrea Jackson-Jennings: So I I love the fact that everything that we do
• 15:53
  Andrea Jackson-Jennings: is based on our community and how we can serve and
• 15:57
  Andrea Jackson-Jennings: lead and, again, make sure that the folks in that area
• 16:01
  Andrea Jackson-Jennings: have access to, necessary resources.
• 16:05
  Lisa Nichols: Yeah.
• 16:06
  Lisa Nichols: Well, you're doing what the church was called to do, Andrea, and that's
• 16:10
  Lisa Nichols: to be the hands and feet of Jesus.
• 16:12
  Lisa Nichols: Right?
• 16:13
  Lisa Nichols: Yes.
• 16:13
  Lisa Nichols: Amen.
• 16:15
  Lisa Nichols: We are all to serve, and, he served.
• 16:18
  Lisa Nichols: Right?
• 16:19
  Lisa Nichols: So you're just you're modeling him, so I just love that.
• 16:23
  Lisa Nichols: Well, is your faith like, let me ask you this.
• 16:26
  Lisa Nichols: Has your faith ever been tested in leadership?
• 16:30
  Lisa Nichols: And if it has been, what did that look like?
• 16:33
  Andrea Jackson-Jennings: Well, you know, that's a great question, Lisa.
• 16:36
  Andrea Jackson-Jennings: One of the things that I often question is my leadership style
• 16:41
  Andrea Jackson-Jennings: given, you know, we work in a multigenerational,
• 16:46
  Andrea Jackson-Jennings: work environment, and everybody's needs and expectations
• 16:50
  Andrea Jackson-Jennings: are different.
• 16:51
  Andrea Jackson-Jennings: And so what I try to lead with is being a servant
• 16:55
  Andrea Jackson-Jennings: leader.
• 16:56
  Andrea Jackson-Jennings: Mhmm.
• 16:57
  Andrea Jackson-Jennings: Empowering those individuals
• 17:00
  Andrea Jackson-Jennings: to lead, and giving them the autonomy, but also pairing that
• 17:04
  Andrea Jackson-Jennings: with accountability, and expectations
• 17:07
  Andrea Jackson-Jennings: so that they also understand that with this work
• 17:12
  Andrea Jackson-Jennings: comes a lot
• 17:14
  Andrea Jackson-Jennings: of accountability.
• 17:16
  Lisa Nichols: Yes.
• 17:16
  Lisa Nichols: And
• 17:17
  Andrea Jackson-Jennings: and all of us, will be held accountable for our actions, but also
• 17:21
  Andrea Jackson-Jennings: giving them the tools to thrive and to feel empowered
• 17:25
  Andrea Jackson-Jennings: and supported throughout the process.
• 17:28
  Lisa Nichols: That's such a great point.
• 17:29
  Lisa Nichols: You gotta have both, don't you?
• 17:31
  Lisa Nichols: Right?
• 17:32
  Lisa Nichols: Because empowerment without accountability could be chaos.
• 17:36
  Lisa Nichols: Right?
• 17:37
  Andrea Jackson-Jennings: And confusion.
• 17:38
  Andrea Jackson-Jennings: And a lot of confusion.
• 17:43
  Lisa Nichols: And maybe get things done, but not getting the right things done.
• 17:47
  Lisa Nichols: So, I love that.
• 17:48
  Lisa Nichols: You got the empowerment plus the accountability.
• 17:52
  Lisa Nichols: And, I happen to feel the accountability because, oftentimes,
• 17:58
  Lisa Nichols: people may seem like that that's encroaching, but I feel like it's loving
• 18:03
  Lisa Nichols: to have the that accountability piece too.
• 18:06
  Lisa Nichols: So
• 18:07
  Andrea Jackson-Jennings: And, Lisa, I I would add too, it has a lot to do with
• 18:10
  Andrea Jackson-Jennings: the approach.
• 18:11
  Andrea Jackson-Jennings: Mhmm.
• 18:12
  Lisa Nichols: Because One one hundred percent.
• 18:14
  Andrea Jackson-Jennings: Yes.
• 18:14
  Andrea Jackson-Jennings: The approach is critical as well.
• 18:17
  Andrea Jackson-Jennings: And, again, that has a lot to do with how you can support your
• 18:21
  Andrea Jackson-Jennings: team by making sure that they feel supported a
• 18:25
  Andrea Jackson-Jennings: and that we can come to a happy medium.
• 18:29
  Andrea Jackson-Jennings: Leaders don't always have the answers.
• 18:31
  Lisa Nichols: Yeah.
• 18:32
  Andrea Jackson-Jennings: And we have to acknowledge that at some point and lead with humility.
• 18:37
  Lisa Nichols: Amen to that.
• 18:38
  Lisa Nichols: Amen to that.
• 18:39
  Lisa Nichols: I always say, if you think you are the smartest person in the room,
• 18:41
  Lisa Nichols: you're clearly in the wrong room.
• 18:44
  Lisa Nichols: Yes.
• 18:45
  Lisa Nichols: But, you know, it does.
• 18:46
  Lisa Nichols: It takes humility.
• 18:47
  Lisa Nichols: It takes vulnerability, I think, Andrea, to go, hey, listen.
• 18:51
  Lisa Nichols: I don't really know what to do here.
• 18:52
  Lisa Nichols: You know?
• 18:53
  Andrea Jackson-Jennings: So I
• 18:53
  Lisa Nichols: need to rely on you guys.
• 18:54
  Lisa Nichols: I need to hear your voice.
• 18:55
  Lisa Nichols: So, that's so good.
• 18:57
  Lisa Nichols: Such a great leadership lesson.
• 18:59
  Lisa Nichols: Well, I've got lots more questions for you, but we need to take
• 19:03
  Lisa Nichols: a really quick break, and we'll be right back with Andrea Jackson Jennings on
• 19:07
  Lisa Nichols: the Something Extra podcast.
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• 19:38
  Lisa Nichols: Welcome back, everyone, to the Something Extra podcast with Andrew Jackson
• 19:43
  Lisa Nichols: Jennings.
• 19:43
  Lisa Nichols: We've been learning so much from Andrea this morning.
• 19:46
  Lisa Nichols: I'm so excited to learn a little bit more here.
• 19:49
  Lisa Nichols: I've got more questions for her.
• 19:50
  Lisa Nichols: But, Andrea, during COVID, you had a thirteen million dollar
• 19:55
  Lisa Nichols: budget.
• 19:56
  Lisa Nichols: And almost overnight, it went to thirty nine million.
• 20:00
  Lisa Nichols: Yeah.
• 20:00
  Lisa Nichols: What did that season teach you about leadership?
• 20:03
  Andrea Jackson-Jennings: You know, that was a very trying time for all of us.
• 20:07
  Andrea Jackson-Jennings: One of the things that I I recognized early is that when
• 20:11
  Andrea Jackson-Jennings: the government shut down and all of the employees
• 20:15
  Andrea Jackson-Jennings: were asked to work remotely, A lot of them, Lisa, didn't even
• 20:19
  Andrea Jackson-Jennings: have the tools to work remotely.
• 20:21
  Lisa Nichols: Right.
• 20:21
  Andrea Jackson-Jennings: Right?
• 20:22
  Andrea Jackson-Jennings: They didn't have computers.
• 20:24
  Andrea Jackson-Jennings: They did not have access to Internet.
• 20:28
  Andrea Jackson-Jennings: And so here are government employees who are helping folks
• 20:32
  Andrea Jackson-Jennings: every day needed help themselves.
• 20:35
  Andrea Jackson-Jennings: So we learned early from that that we need
• 20:39
  Andrea Jackson-Jennings: to make sure that folks have the tools that they need to be successful,
• 20:43
  Andrea Jackson-Jennings: whether that's working in the office or outside of the office.
• 20:46
  Andrea Jackson-Jennings: In addition to that, there were a lot of federal dollars that were coming
• 20:51
  Andrea Jackson-Jennings: in to make sure that each sector, needed
• 20:55
  Andrea Jackson-Jennings: had access to, the resources.
• 20:58
  Andrea Jackson-Jennings: And so that's the reason why my budget increased swiftly.
• 21:02
  Andrea Jackson-Jennings: Mhmm.
• 21:03
  Andrea Jackson-Jennings: And all of these mandates that were coming in, and folks weren't
• 21:07
  Andrea Jackson-Jennings: able to leave their homes.
• 21:08
  Andrea Jackson-Jennings: So we had to make sure that they had access to food,
• 21:12
  Andrea Jackson-Jennings: that they had access to medical,
• 21:16
  Andrea Jackson-Jennings: supplies, that those that were disabled,
• 21:20
  Andrea Jackson-Jennings: had delivery companies that could drop off whatever their needed supplies
• 21:24
  Andrea Jackson-Jennings: were.
• 21:25
  Andrea Jackson-Jennings: So we were charged with a lot during
• 21:29
  Andrea Jackson-Jennings: that pandemic.
• 21:30
  Andrea Jackson-Jennings: And so, again, it was a learning experience because
• 21:34
  Andrea Jackson-Jennings: we we learned, that there were a lot of folks that just
• 21:38
  Andrea Jackson-Jennings: were in need and that we were thankful that we did receive the funding
• 21:42
  Andrea Jackson-Jennings: from the federal government to try to fill the gap Mhmm.
• 21:47
  Andrea Jackson-Jennings: For those individuals.
• 21:49
  Lisa Nichols: Yeah.
• 21:49
  Lisa Nichols: You know, I'm just thinking as you're talking,
• 21:53
  Lisa Nichols: Andrea, there there's a lot of emotional
• 21:58
  Lisa Nichols: investment.
• 21:59
  Lisa Nichols: I mean, it's physically probably that was very physically taxing, but also
• 22:04
  Lisa Nichols: emotionally when you're carrying so much.
• 22:06
  Lisa Nichols: I mean, that's how, you know, how did you balance
• 22:10
  Lisa Nichols: that?
• 22:11
  Lisa Nichols: I mean, like, because inter I would be internalizing all those stories.
• 22:15
  Lisa Nichols: Right?
• 22:16
  Lisa Nichols: So, you know
• 22:17
  Andrea Jackson-Jennings: Well, and you feel responsible.
• 22:19
  Andrea Jackson-Jennings: You feel responsible because you're the face of the organization.
• 22:23
  Andrea Jackson-Jennings: We had meetings in the morning at seven o'clock, and, we had meetings
• 22:27
  Andrea Jackson-Jennings: in the evening at at seven PM.
• 22:29
  Andrea Jackson-Jennings: So at seven o'clock AM, we met.
• 22:31
  Andrea Jackson-Jennings: And then at seven PM, all of the leadership team for county met together
• 22:36
  Andrea Jackson-Jennings: and talked through what the challenges were, what did we need
• 22:40
  Andrea Jackson-Jennings: what needed an immediate response, and then who was gonna take the lead
• 22:44
  Andrea Jackson-Jennings: on all of those things.
• 22:45
  Andrea Jackson-Jennings: And so it it was emotionally
• 22:48
  Andrea Jackson-Jennings: draining.
• 22:49
  Andrea Jackson-Jennings: Yeah.
• 22:49
  Andrea Jackson-Jennings: But I have to say, I have a very supportive
• 22:54
  Andrea Jackson-Jennings: family, and then my faith, you know, sustained me.
• 22:58
  Andrea Jackson-Jennings: So I put my personal feelings aside because I knew what
• 23:02
  Andrea Jackson-Jennings: was at risk for everyone else.
• 23:05
  Andrea Jackson-Jennings: Mhmm.
• 23:05
  Andrea Jackson-Jennings: And that was how I was able to to balance it at
• 23:09
  Andrea Jackson-Jennings: all.
• 23:10
  Lisa Nichols: Yeah.
• 23:10
  Lisa Nichols: I love that you said that.
• 23:12
  Lisa Nichols: Well, I know.
• 23:12
  Lisa Nichols: I've read I've read somewhere that you've been described as a crisis manager,
• 23:17
  Lisa Nichols: and I would definitely say during that time, there was crisis.
• 23:21
  Lisa Nichols: Right?
• 23:21
  Lisa Nichols: It was definitely a crisis.
• 23:24
  Lisa Nichols: Yeah.
• 23:24
  Lisa Nichols: It's a there's a lot of emotional weight.
• 23:27
  Lisa Nichols: So, like, would you say would you say because, I mean, I was gonna
• 23:31
  Lisa Nichols: ask you this question about, like, burnout if you ever feel that, but probably,
• 23:36
  Lisa Nichols: I think you just said, like, your faith is probably what sustains you
• 23:40
  Lisa Nichols: during those times when you just feel that exhaustion.
• 23:43
  Lisa Nichols: Right, Andrea?
• 23:44
  Andrea Jackson-Jennings: And it you know, the other piece to that is is we are learning
• 23:48
  Andrea Jackson-Jennings: this whole work life balance.
• 23:51
  Andrea Jackson-Jennings: And what does that really mean?
• 23:53
  Andrea Jackson-Jennings: Does that mean, you know, taking off a day periodically to just take
• 23:57
  Andrea Jackson-Jennings: a break?
• 23:58
  Andrea Jackson-Jennings: Mhmm.
• 23:59
  Andrea Jackson-Jennings: Do some things that really make you feel good about you and the work
• 24:03
  Andrea Jackson-Jennings: that you're providing to community?
• 24:05
  Andrea Jackson-Jennings: So I find myself, Lisa, trying to find
• 24:09
  Andrea Jackson-Jennings: my happy.
• 24:11
  Andrea Jackson-Jennings: Right?
• 24:12
  Andrea Jackson-Jennings: And and this season, because it's spring, my
• 24:16
  Andrea Jackson-Jennings: happy is working in the yard.
• 24:19
  Andrea Jackson-Jennings: I have rose bushes that I need to trim, and so that's therapeutic
• 24:24
  Andrea Jackson-Jennings: for me.
• 24:24
  Andrea Jackson-Jennings: Right?
• 24:25
  Andrea Jackson-Jennings: Yes.
• 24:26
  Andrea Jackson-Jennings: Yes.
• 24:27
  Andrea Jackson-Jennings: My flowers and making sure that I'm connecting
• 24:31
  Andrea Jackson-Jennings: with mother nature.
• 24:33
  Andrea Jackson-Jennings: So that's how I find my happy, and it's a distressor
• 24:37
  Andrea Jackson-Jennings: for me.
• 24:40
  Andrea Jackson-Jennings: A lot of people find ways of taking care of themselves from an emotional
• 24:44
  Andrea Jackson-Jennings: and mental standpoint.
• 24:46
  Andrea Jackson-Jennings: But what I'm doing for this season is, working
• 24:50
  Andrea Jackson-Jennings: in my yard and and just trying to,
• 24:55
  Andrea Jackson-Jennings: meditate on life and and how thankful and grateful
• 24:59
  Andrea Jackson-Jennings: I am.
• 25:00
  Lisa Nichols: Yeah.
• 25:00
  Lisa Nichols: Oh, that's so good.
• 25:01
  Lisa Nichols: Gratitude.
• 25:02
  Lisa Nichols: You know?
• 25:03
  Lisa Nichols: Making those gratitude lists are very important.
• 25:06
  Lisa Nichols: Our family, Andrea, several years ago, just a little
• 25:10
  Lisa Nichols: practice that we do.
• 25:11
  Lisa Nichols: Every night, we do a gratitude circle.
• 25:14
  Lisa Nichols: And the whole family is around, and we go, you know, sometimes
• 25:18
  Lisa Nichols: and sometimes we include my eighty six year old mother-in-law in it, and she
• 25:22
  Lisa Nichols: loves it.
• 25:22
  Lisa Nichols: We FaceTime with her, and she loves it when we include her.
• 25:26
  Lisa Nichols: But, you know, we're going from youngest to oldest or oldest to youngest, and
• 25:30
  Lisa Nichols: everybody goes around and really is very thoughtful, intentional
• 25:34
  Lisa Nichols: about what they're great grateful for.
• 25:35
  Lisa Nichols: Because when you list all those things, it's hard to be, you
• 25:39
  Lisa Nichols: know, it's hard to be disgruntled when you focus on things.
• 25:43
  Andrea Jackson-Jennings: And I think as a human being, you know, we're human.
• 25:46
  Andrea Jackson-Jennings: So Yes.
• 25:47
  Andrea Jackson-Jennings: Naturally, we're gonna have brief moments where we we can
• 25:51
  Andrea Jackson-Jennings: get frustrated.
• 25:52
  Andrea Jackson-Jennings: But for the most part, I don't stay there because I have so
• 25:56
  Andrea Jackson-Jennings: much to be thankful and grateful for.
• 25:58
  Lisa Nichols: Yeah.
• 25:59
  Lisa Nichols: That's so good.
• 26:00
  Lisa Nichols: That's so good.
• 26:01
  Lisa Nichols: Yeah.
• 26:02
  Lisa Nichols: And and the other thing that I've had to learn too because I kinda
• 26:05
  Lisa Nichols: grew up in a kind of a performance productivity,
• 26:10
  Lisa Nichols: you know, type environment.
• 26:12
  Lisa Nichols: You know?
• 26:13
  Lisa Nichols: And that's something I've had to learn that rest
• 26:17
  Lisa Nichols: is sacred too.
• 26:19
  Lisa Nichols: Rest really, you know, is the only way you can restore.
• 26:22
  Lisa Nichols: So I love that you said, you know, maybe just get out in the
• 26:25
  Lisa Nichols: yard and, not necessarily work harder, but just find that thing
• 26:30
  Lisa Nichols: that brings you joy and happiness because then how how
• 26:34
  Lisa Nichols: are you gonna show up for other people?
• 26:36
  Andrea Jackson-Jennings: And that's it.
• 26:38
  Andrea Jackson-Jennings: If if you haven't taken care of yourself, self care,
• 26:42
  Andrea Jackson-Jennings: Right?
• 26:42
  Andrea Jackson-Jennings: If you haven't done that, then how do you sup provide the support that
• 26:46
  Andrea Jackson-Jennings: others need and rely on on a daily basis?
• 26:49
  Lisa Nichols: Yeah.
• 26:49
  Lisa Nichols: So good.
• 26:50
  Lisa Nichols: So good.
• 26:51
  Lisa Nichols: Well, let's talk about this a little bit because what you're doing now, there's
• 26:54
  Lisa Nichols: a lot of collaboration.
• 26:57
  Lisa Nichols: A lot of collaboration, nonprofits, government philanthropy.
• 27:00
  Lisa Nichols: I mean, you guys are not doing again, you're kind of I kinda
• 27:04
  Lisa Nichols: look at you as the glue.
• 27:05
  Lisa Nichols: I kinda look at you as the hub, you know, of everything.
• 27:09
  Lisa Nichols: But, you know, I how have you seen or how
• 27:13
  Lisa Nichols: how have you guys made that work?
• 27:15
  Lisa Nichols: Because sometimes you see organizations that,
• 27:19
  Lisa Nichols: how do I wanna describe very territorial, and it's hard for them to
• 27:23
  Lisa Nichols: collaborate?
• 27:23
  Lisa Nichols: You know?
• 27:24
  Lisa Nichols: I mean, are there things that you have done and brought to bear
• 27:28
  Lisa Nichols: that really makes that collaboration easier?
• 27:32
  Andrea Jackson-Jennings: I think, you know, from from a collaborative standpoint,
• 27:36
  Andrea Jackson-Jennings: trust is important.
• 27:38
  Andrea Jackson-Jennings: One of the things that I really focus
• 27:42
  Andrea Jackson-Jennings: on is creating trust and relationships.
• 27:45
  Andrea Jackson-Jennings: Sometimes in this work, it could be very transactional.
• 27:49
  Lisa Nichols: Good point.
• 27:50
  Andrea Jackson-Jennings: You know, it could be very, very transactional.
• 27:52
  Andrea Jackson-Jennings: Folks are are multitasking.
• 27:55
  Andrea Jackson-Jennings: They're just trying to check the box and get all these things done.
• 27:58
  Andrea Jackson-Jennings: But if we take the time to establish relationships that create
• 28:03
  Andrea Jackson-Jennings: trust, then that makes the more the collaboration more meaningful
• 28:07
  Andrea Jackson-Jennings: and lasting Mhmm.
• 28:08
  Andrea Jackson-Jennings: Is what I've experienced.
• 28:10
  Lisa Nichols: Yeah.
• 28:11
  Lisa Nichols: So tell me the secret sauce to to building a relationship
• 28:15
  Lisa Nichols: that is relational instead of transactional.
• 28:18
  Andrea Jackson-Jennings: Well, I think what we have to start off is just meeting to get
• 28:22
  Andrea Jackson-Jennings: to know each other and not just meeting to take care of business.
• 28:26
  Andrea Jackson-Jennings: Can we meet to have a cup of coffee?
• 28:28
  Andrea Jackson-Jennings: A lot of times, I meet quarterly with folks just to say, hey.
• 28:31
  Andrea Jackson-Jennings: Just to do a check-in.
• 28:32
  Lisa Nichols: Yes.
• 28:33
  Andrea Jackson-Jennings: How are you?
• 28:34
  Andrea Jackson-Jennings: Is there anything going on?
• 28:35
  Andrea Jackson-Jennings: Is there any support that we can give you?
• 28:38
  Andrea Jackson-Jennings: You know, often enough, folks think you wanna meet with them just so that
• 28:42
  Andrea Jackson-Jennings: you can get something from their organization
• 28:46
  Andrea Jackson-Jennings: or looking for a check to be written.
• 28:48
  Andrea Jackson-Jennings: And and it's not often about that.
• 28:51
  Andrea Jackson-Jennings: It's about just setting some time to get to know you, your organization,
• 28:55
  Andrea Jackson-Jennings: your work, to see how we align, and to see how we
• 28:59
  Andrea Jackson-Jennings: could be partners.
• 29:00
  Andrea Jackson-Jennings: And not short term partners, but long term partners.
• 29:03
  Lisa Nichols: Mhmm.
• 29:04
  Lisa Nichols: That is so good.
• 29:05
  Lisa Nichols: That's so good, Andrea.
• 29:06
  Lisa Nichols: And that goes across
• 29:09
  Lisa Nichols: sectors.
• 29:10
  Lisa Nichols: Every every sector.
• 29:11
  Lisa Nichols: Right.
• 29:12
  Lisa Nichols: Yes.
• 29:12
  Lisa Nichols: For sure.
• 29:14
  Lisa Nichols: Yeah.
• 29:15
  Andrea Jackson-Jennings: Because need has no boundaries, Lisa.
• 29:18
  Lisa Nichols: Yes.
• 29:19
  Andrea Jackson-Jennings: Need has no boundaries.
• 29:20
  Lisa Nichols: That's so good.
• 29:21
  Lisa Nichols: That is so good.
• 29:24
  Lisa Nichols: Well,
• 29:25
  Lisa Nichols: yeah, we kinda talked about this.
• 29:27
  Lisa Nichols: You said that you wanna be a voice for the voiceless.
• 29:29
  Lisa Nichols: I read that somewhere.
• 29:31
  Andrea Jackson-Jennings: Yes.
• 29:33
  Lisa Nichols: You know yeah.
• 29:34
  Lisa Nichols: I mean, what does that responsibility really feel like,
• 29:39
  Lisa Nichols: Andrea?
• 29:39
  Andrea Jackson-Jennings: It it feels you know, it could be heavy.
• 29:42
  Andrea Jackson-Jennings: Mhmm.
• 29:42
  Andrea Jackson-Jennings: Because a lot of time, the folks that are in need, Lisa, aren't in
• 29:46
  Andrea Jackson-Jennings: the rooms making the decisions.
• 29:49
  Andrea Jackson-Jennings: And I would say that you have to get on the community
• 29:53
  Andrea Jackson-Jennings: and talk to the folks that are impacted.
• 29:56
  Andrea Jackson-Jennings: I remember some years ago in in North County where we were
• 30:00
  Andrea Jackson-Jennings: wanting to open up a youth center.
• 30:04
  Andrea Jackson-Jennings: The demographics were changing.
• 30:06
  Andrea Jackson-Jennings: The community was was the it was getting into be an older community,
• 30:10
  Andrea Jackson-Jennings: and a lot of folks were moving out.
• 30:12
  Andrea Jackson-Jennings: And so we decided to just talk to the community
• 30:17
  Andrea Jackson-Jennings: to find out what the issues were.
• 30:20
  Andrea Jackson-Jennings: It was the the generation, the younger generation against the older generation.
• 30:23
  Andrea Jackson-Jennings: The older generation, like, you know, all the things.
• 30:26
  Andrea Jackson-Jennings: Right?
• 30:26
  Andrea Jackson-Jennings: Yes.
• 30:27
  Andrea Jackson-Jennings: So the answer was for us to create a youth center
• 30:31
  Andrea Jackson-Jennings: so that the youth could come, hang out.
• 30:34
  Andrea Jackson-Jennings: We had, instructors there to help them with their homework.
• 30:38
  Andrea Jackson-Jennings: We had snacks there, so in case they needed if they were a little
• 30:42
  Andrea Jackson-Jennings: hungry, to hold them over until their parents got home from
• 30:46
  Andrea Jackson-Jennings: work.
• 30:47
  Andrea Jackson-Jennings: We also if we had some youth that had some challenge with education,
• 30:52
  Andrea Jackson-Jennings: we had instructors there to help them Mhmm.
• 30:55
  Andrea Jackson-Jennings: With obtaining their, GED at the time it was called.
• 30:59
  Andrea Jackson-Jennings: So we we felt that this is what that community needed at the
• 31:03
  Andrea Jackson-Jennings: time.
• 31:03
  Andrea Jackson-Jennings: We didn't just walk in and say, this is what we're gonna do.
• 31:08
  Andrea Jackson-Jennings: Right.
• 31:08
  Andrea Jackson-Jennings: Right.
• 31:09
  Andrea Jackson-Jennings: We we survey those individuals.
• 31:12
  Andrea Jackson-Jennings: Mhmm.
• 31:12
  Andrea Jackson-Jennings: Yes.
• 31:12
  Andrea Jackson-Jennings: We listen.
• 31:13
  Andrea Jackson-Jennings: And that's critical, Lisa.
• 31:15
  Lisa Nichols: It is.
• 31:16
  Lisa Nichols: It is.
• 31:16
  Lisa Nichols: That is so awesome.
• 31:17
  Lisa Nichols: Is that youth center still in operation today?
• 31:21
  Andrea Jackson-Jennings: It is.
• 31:22
  Andrea Jackson-Jennings: It's in Spanish Lake.
• 31:23
  Andrea Jackson-Jennings: It's called Youth on the Rise.
• 31:24
  Lisa Nichols: Yeah.
• 31:25
  Lisa Nichols: Love that.
• 31:26
  Lisa Nichols: I love that so much.
• 31:28
  Lisa Nichols: Yeah.
• 31:29
  Lisa Nichols: So you are now serving on the bistate board.
• 31:32
  Lisa Nichols: We talked about that.
• 31:33
  Lisa Nichols: You were appointed by governor Parson, I think, in twenty twenty four.
• 31:38
  Lisa Nichols: Right.
• 31:38
  Lisa Nichols: There's ten people that serve on that board,
• 31:42
  Lisa Nichols: five from Missouri, five from Illinois.
• 31:45
  Lisa Nichols: What tell me about that board.
• 31:46
  Lisa Nichols: What does the board do?
• 31:47
  Lisa Nichols: Because, our listeners may not may not understand
• 31:52
  Lisa Nichols: that.
• 31:52
  Lisa Nichols: It's part of the by state development, the transit.
• 31:54
  Lisa Nichols: Right?
• 31:55
  Andrea Jackson-Jennings: But It is.
• 31:56
  Andrea Jackson-Jennings: You know, the the board, we meet regularly with the president and the executive
• 32:00
  Andrea Jackson-Jennings: leadership team, at by state.
• 32:03
  Andrea Jackson-Jennings: We talk about what the needs are of that particular organization
• 32:08
  Andrea Jackson-Jennings: and how the board can be instrumental in supporting that.
• 32:12
  Andrea Jackson-Jennings: A lot of times, it's fiduciary responsibility.
• 32:15
  Andrea Jackson-Jennings: It's talking through some of the challenges that the institution
• 32:20
  Andrea Jackson-Jennings: or the organization is having.
• 32:22
  Andrea Jackson-Jennings: Mhmm.
• 32:22
  Andrea Jackson-Jennings: And and we're a thought partner with them in in those
• 32:26
  Andrea Jackson-Jennings: areas.
• 32:27
  Andrea Jackson-Jennings: It's been a very rewarding appointment.
• 32:30
  Andrea Jackson-Jennings: I have a lot of respect for that organization.
• 32:33
  Andrea Jackson-Jennings: They they are they have a tough job.
• 32:36
  Andrea Jackson-Jennings: They're trying to make sure that they have a functioning transit system,
• 32:41
  Andrea Jackson-Jennings: that the the team, have the resources that they need
• 32:45
  Andrea Jackson-Jennings: in order to get folks to their places of employment, on a daily
• 32:49
  Andrea Jackson-Jennings: basis.
• 32:50
  Andrea Jackson-Jennings: So, yeah, it's it's been quite rewarding.
• 32:54
  Andrea Jackson-Jennings: I've learned a lot, and I respect those folks over at Bi State.
• 32:58
  Lisa Nichols: Aw.
• 32:58
  Lisa Nichols: Well, that is so awesome.
• 33:00
  Lisa Nichols: Well, I'm glad that you're there.
• 33:01
  Lisa Nichols: I'm glad you're there, Andrea.
• 33:03
  Lisa Nichols: I'm glad to.
• 33:07
  Lisa Nichols: What's your term?
• 33:08
  Lisa Nichols: Is it a four year term or a two year term?
• 33:10
  Andrea Jackson-Jennings: What is it for us?
• 33:11
  Andrea Jackson-Jennings: Yeah.
• 33:12
  Andrea Jackson-Jennings: It is.
• 33:12
  Andrea Jackson-Jennings: It is.
• 33:12
  Andrea Jackson-Jennings: And so,
• 33:15
  Andrea Jackson-Jennings: yeah, I hope to I hope to continue to serve.
• 33:17
  Lisa Nichols: Yeah.
• 33:18
  Lisa Nichols: That's awesome.
• 33:19
  Lisa Nichols: Well, I'm glad that you're there.
• 33:20
  Lisa Nichols: Well, speaking about learning a lot, you are a lifelong
• 33:24
  Lisa Nichols: learner.
• 33:25
  Lisa Nichols: You're a lifelong learner.
• 33:26
  Lisa Nichols: I mean, you've got a bachelor's degree in general studies, master's degree in
• 33:30
  Lisa Nichols: education,
• 33:40
  Andrea Jackson-Jennings: You know, it was during during the pandemic too.
• 33:43
  Andrea Jackson-Jennings: Well, we finished up being face to face, but for three, almost four
• 33:47
  Andrea Jackson-Jennings: years,
• 33:49
  Andrea Jackson-Jennings: that was a very stressful time working full time
• 33:53
  Andrea Jackson-Jennings: and as well as taking nine hours, which is a lot at at the
• 33:56
  Andrea Jackson-Jennings: graduate level.
• 33:57
  Andrea Jackson-Jennings: Mhmm.
• 33:58
  Andrea Jackson-Jennings: That particular cohort,
• 34:01
  Andrea Jackson-Jennings: it was very interesting to learn from other other individuals,
• 34:06
  Andrea Jackson-Jennings: but it was a a very stressful time trying to manage the county, department
• 34:10
  Andrea Jackson-Jennings: of human services while also, being in a doctoral program.
• 34:14
  Andrea Jackson-Jennings: My dissertation was on
• 34:17
  Andrea Jackson-Jennings: disinvestment,
• 34:19
  Andrea Jackson-Jennings: in neighborhoods and, in particular, the health care system
• 34:23
  Andrea Jackson-Jennings: Mhmm.
• 34:23
  Andrea Jackson-Jennings: And just all of the the challenges that the current system has,
• 34:28
  Andrea Jackson-Jennings: today that they're faced with and the folks that impacted that are impacted
• 34:32
  Andrea Jackson-Jennings: the most.
• 34:33
  Andrea Jackson-Jennings: So it was very rewarding when I was able to cross that stage and
• 34:37
  Andrea Jackson-Jennings: get my hood.
• 34:38
  Andrea Jackson-Jennings: And what was even more so rewarding is that I was the commencement speaker
• 34:43
  Andrea Jackson-Jennings: last year.
• 34:44
  Lisa Nichols: I know.
• 34:45
  Lisa Nichols: Well, that was kind of a full circle moment for you.
• 34:47
  Lisa Nichols: Right?
• 34:48
  Andrea Jackson-Jennings: It was.
• 34:48
  Andrea Jackson-Jennings: It was it was one of the most rewarding experiences that
• 34:52
  Andrea Jackson-Jennings: I have had, just being there to speak to the students
• 34:56
  Andrea Jackson-Jennings: and and give them a a boost of confidence and let them know that
• 35:01
  Andrea Jackson-Jennings: anything is possible.
• 35:03
  Andrea Jackson-Jennings: If you put your your, your your hard work,
• 35:07
  Andrea Jackson-Jennings: your time, and your heart into it as as many folks
• 35:11
  Andrea Jackson-Jennings: do, we we never know about the challenges that students
• 35:15
  Andrea Jackson-Jennings: are faced with today.
• 35:17
  Andrea Jackson-Jennings: And so not taking that lightly to know that they persevered and
• 35:21
  Andrea Jackson-Jennings: are able to walk across the stage, it it was awesome.
• 35:26
  Lisa Nichols: Definitely, a highlight for you.
• 35:29
  Lisa Nichols: I was gonna ask you not to regurgitate your keynote
• 35:33
  Andrea Jackson-Jennings: Yes.
• 35:33
  Lisa Nichols: But I was gonna ask you what were some of the main things that
• 35:36
  Lisa Nichols: you told the students?
• 35:38
  Lisa Nichols: I mean, you've said, you know, put your hard work in.
• 35:41
  Lisa Nichols: You know, it's possible.
• 35:43
  Lisa Nichols: Is there anything else, Andrea, that you tried to deposit in
• 35:47
  Lisa Nichols: them in that keynote that would be maybe helpful to to
• 35:51
  Lisa Nichols: some of our listeners?
• 35:52
  Andrea Jackson-Jennings: Well, one of the things too that I wanna even though I know that
• 35:55
  Andrea Jackson-Jennings: that day is focusing on the graduates Mhmm.
• 35:59
  Andrea Jackson-Jennings: I also wanted to thank the folks that helped get them there.
• 36:02
  Andrea Jackson-Jennings: Because often enough, there's a story behind that.
• 36:06
  Andrea Jackson-Jennings: And so I took a moment to reflect and give those individuals an
• 36:10
  Andrea Jackson-Jennings: opportunity to be acknowledged too because not everybody
• 36:14
  Andrea Jackson-Jennings: is it's it's not it's not always been an easy road for everyone.
• 36:19
  Andrea Jackson-Jennings: Right.
• 36:19
  Andrea Jackson-Jennings: But I also told them that anything is possible,
• 36:23
  Andrea Jackson-Jennings: as I've shared with you.
• 36:24
  Andrea Jackson-Jennings: Anything is possible, but you do have to put in the time, the
• 36:28
  Andrea Jackson-Jennings: hard work, and be willing to face the obstacles that
• 36:33
  Andrea Jackson-Jennings: will be before you.
• 36:34
  Andrea Jackson-Jennings: It's not always gonna be easy.
• 36:36
  Andrea Jackson-Jennings: This life, no one ever promised us that life would be easy.
• 36:41
  Andrea Jackson-Jennings: But if you put in the time, the work, and and the heart,
• 36:45
  Andrea Jackson-Jennings: the grit that's required today, then you
• 36:49
  Andrea Jackson-Jennings: you will have a successful path, not without bumps.
• 36:54
  Lisa Nichols: There will be bumps.
• 36:55
  Andrea Jackson-Jennings: There will be bumps.
• 36:56
  Andrea Jackson-Jennings: We just
• 36:57
  Lisa Nichols: put it out there.
• 36:57
  Lisa Nichols: There will be bumps.
• 36:58
  Lisa Nichols: There will be obstacles.
• 37:00
  Lisa Nichols: So prepare mentally for that now.
• 37:03
  Andrea Jackson-Jennings: That's right.
• 37:04
  Lisa Nichols: What will you do when that obstacle when that bump comes?
• 37:07
  Lisa Nichols: You know?
• 37:07
  Lisa Nichols: And prepare for that.
• 37:08
  Lisa Nichols: So
• 37:09
  Andrea Jackson-Jennings: And we're passing you the baton.
• 37:11
  Andrea Jackson-Jennings: Yeah.
• 37:11
  Andrea Jackson-Jennings: We have great expectations of you.
• 37:14
  Lisa Nichols: Yes.
• 37:14
  Lisa Nichols: Yes.
• 37:14
  Andrea Jackson-Jennings: So so try to make the very best of that.
• 37:17
  Lisa Nichols: Yeah.
• 37:18
  Lisa Nichols: That's so good.
• 37:19
  Lisa Nichols: That is so good.
• 37:20
  Lisa Nichols: Well, let me ask you this.
• 37:21
  Lisa Nichols: Now I know formally, you've got you know, you've you've you've definitely
• 37:25
  Lisa Nichols: formally got the education.
• 37:27
  Lisa Nichols: But are there other ways, Andrea, that you keep yourself
• 37:31
  Lisa Nichols: learning and energized?
• 37:32
  Lisa Nichols: And do you read?
• 37:33
  Lisa Nichols: Do you listen to books?
• 37:35
  Lisa Nichols: Do you go to webinar?
• 37:36
  Lisa Nichols: You know, do you go to webinars or conferences?
• 37:40
  Andrea Jackson-Jennings: I have a full life.
• 37:41
  Andrea Jackson-Jennings: You know?
• 37:42
  Andrea Jackson-Jennings: I am involved in a sorority.
• 37:45
  Andrea Jackson-Jennings: I am a member of Delta Sigma Theta Sorority Incorporated.
• 37:49
  Andrea Jackson-Jennings: I'm also a member of the Links Incorporated, and both of those women organizations
• 37:54
  Andrea Jackson-Jennings: are based on community.
• 37:56
  Andrea Jackson-Jennings: So a lot of my time, Lisa, I'm I'm still volunteering.
• 38:00
  Andrea Jackson-Jennings: I'm mentoring.
• 38:02
  Andrea Jackson-Jennings: I do a lot of reading.
• 38:04
  Andrea Jackson-Jennings: I do a lot of just reflecting and and meditating.
• 38:08
  Andrea Jackson-Jennings: I'm just I wanna be at peace with, all the decisions
• 38:12
  Andrea Jackson-Jennings: that I make on a daily basis.
• 38:14
  Lisa Nichols: Mhmm.
• 38:15
  Andrea Jackson-Jennings: So I stay very active.
• 38:18
  Andrea Jackson-Jennings: My family sometimes when I'm at home, they're like, oh my god.
• 38:22
  Andrea Jackson-Jennings: You're home tonight.
• 38:24
  Andrea Jackson-Jennings: Yep.
• 38:26
  Andrea Jackson-Jennings: Because they're like, we said so much to do.
• 38:28
  Andrea Jackson-Jennings: I mean Yeah.
• 38:29
  Andrea Jackson-Jennings: I there's just there's too many things to do,
• 38:33
  Andrea Jackson-Jennings: for me, actually.
• 38:35
  Andrea Jackson-Jennings: And so I I I I have to sometimes just
• 38:39
  Andrea Jackson-Jennings: say, you know what?
• 38:39
  Andrea Jackson-Jennings: I'm gonna go home and hang out with my family tonight.
• 38:42
  Andrea Jackson-Jennings: Mhmm.
• 38:43
  Andrea Jackson-Jennings: But, yes, I do read.
• 38:45
  Andrea Jackson-Jennings: I do get a chance to get a good movie night in sometimes.
• 38:48
  Lisa Nichols: Yeah.
• 38:48
  Lisa Nichols: Have you watched anything recently that really,
• 38:52
  Lisa Nichols: you know, served to you?
• 38:54
  Andrea Jackson-Jennings: You know, I I did watch the doc on, Michelle Obama.
• 38:58
  Andrea Jackson-Jennings: That was great.
• 38:59
  Lisa Nichols: Was that good?
• 39:00
  Lisa Nichols: Okay.
• 39:01
  Lisa Nichols: Yeah.
• 39:01
  Andrea Jackson-Jennings: It was it was really, really good to just hear her perspective
• 39:06
  Andrea Jackson-Jennings: on raising her children,
• 39:08
  Lisa Nichols: you know,
• 39:08
  Andrea Jackson-Jennings: in the White House and how she wanted them to remain normal children as
• 39:13
  Andrea Jackson-Jennings: best they could be given certain circumstances,
• 39:17
  Andrea Jackson-Jennings: and and just how hard she worked to accomplish the things that she did.
• 39:22
  Andrea Jackson-Jennings: Yeah.
• 39:22
  Andrea Jackson-Jennings: So I I think that was probably the last that I saw
• 39:27
  Andrea Jackson-Jennings: just outside of watching the normal stuff.
• 39:30
  Lisa Nichols: Sure.
• 39:31
  Lisa Nichols: Sure.
• 39:31
  Lisa Nichols: Sure.
• 39:31
  Lisa Nichols: Sure.
• 39:32
  Lisa Nichols: Well, very good.
• 39:33
  Lisa Nichols: Well okay.
• 39:35
  Lisa Nichols: So this is called something extra.
• 39:37
  Lisa Nichols: And the question that I ask every leader is, what do you believe is
• 39:41
  Lisa Nichols: something extra every leader needs?
• 39:43
  Lisa Nichols: But, Andrea, before I ask that question,
• 39:47
  Lisa Nichols: what do you believe God has given you?
• 39:49
  Lisa Nichols: Do you have some something extras?
• 39:51
  Lisa Nichols: What what do you believe is unique to Andrea?
• 39:55
  Andrea Jackson-Jennings: Oh my gosh.
• 39:56
  Andrea Jackson-Jennings: Lisa, that's a great question.
• 39:59
  Andrea Jackson-Jennings: You know, I think the the spirit of giving
• 40:03
  Andrea Jackson-Jennings: and just the spirit of patience
• 40:06
  Andrea Jackson-Jennings: and resiliency,
• 40:10
  Andrea Jackson-Jennings: and just the the compassion and empathy that is needed today.
• 40:15
  Andrea Jackson-Jennings: I operate with a lot of compassion, a lot of empathy.
• 40:18
  Andrea Jackson-Jennings: I really try to make sure that I'm looking at things from
• 40:22
  Andrea Jackson-Jennings: as many lens as possible so that I am not
• 40:26
  Andrea Jackson-Jennings: biased.
• 40:27
  Andrea Jackson-Jennings: I I'm trying to really make sure that we're giving it
• 40:31
  Andrea Jackson-Jennings: our best shot and that we're giving everyone the opportunity
• 40:36
  Andrea Jackson-Jennings: to have access to all the deserve all the deserving,
• 40:41
  Andrea Jackson-Jennings: programs and services that they need.
• 40:43
  Andrea Jackson-Jennings: So I think compassion, empathy
• 40:46
  Lisa Nichols: Mhmm.
• 40:47
  Andrea Jackson-Jennings: Is and grace.
• 40:48
  Andrea Jackson-Jennings: You know?
• 40:50
  Andrea Jackson-Jennings: That's a good one.
• 40:52
  Andrea Jackson-Jennings: Grace is grace is important too.
• 40:54
  Lisa Nichols: Grace is important.
• 40:55
  Lisa Nichols: It's it's it's a important thing for us to be able to offer grace
• 40:59
  Lisa Nichols: to other people and also ourselves.
• 41:02
  Lisa Nichols: Yes.
• 41:02
  Lisa Nichols: Sometimes we're not graceful enough with ourselves.
• 41:05
  Lisa Nichols: Well, are those the things that you would say that every leader needs, or
• 41:09
  Lisa Nichols: is there something different that you would say, to that
• 41:13
  Lisa Nichols: question, Andrea?
• 41:15
  Andrea Jackson-Jennings: You know, one of the one of the things that I really
• 41:20
  Andrea Jackson-Jennings: examine, right, is, like, for me, is what is
• 41:24
  Andrea Jackson-Jennings: that something extra?
• 41:26
  Andrea Jackson-Jennings: And I would say
• 41:28
  Andrea Jackson-Jennings: humility, but I would also pair that with curiosity.
• 41:33
  Andrea Jackson-Jennings: Because with, you know, humility,
• 41:39
  Andrea Jackson-Jennings: should also come with curiosity because with the two together,
• 41:43
  Andrea Jackson-Jennings: you can create your team to be more
• 41:50
  Andrea Jackson-Jennings: engaged,
• 41:52
  Andrea Jackson-Jennings: feel supported,
• 41:54
  Andrea Jackson-Jennings: that they're part of a process, that you're not making decisions for them.
• 41:59
  Lisa Nichols: Yes.
• 42:00
  Andrea Jackson-Jennings: You're giving them a platform to bring their ideas
• 42:04
  Andrea Jackson-Jennings: and, their expertise to a given matter.
• 42:09
  Lisa Nichols: That's so good.
• 42:10
  Andrea Jackson-Jennings: Yeah.
• 42:11
  Andrea Jackson-Jennings: So I I would pair,
• 42:13
  Andrea Jackson-Jennings: humility with curiosity, and the team can
• 42:17
  Andrea Jackson-Jennings: foster trust and support for each other, and then we'll end up with a
• 42:21
  Andrea Jackson-Jennings: better product at the end,
• 42:23
  Andrea Jackson-Jennings: is how I see it.
• 42:25
  Lisa Nichols: Yeah.
• 42:25
  Lisa Nichols: I love that.
• 42:26
  Lisa Nichols: Well, so humility plus curiosity.
• 42:29
  Lisa Nichols: And when I think about curiosity,
• 42:32
  Lisa Nichols: Andrea, I think my mind immediately goes to asking questions.
• 42:38
  Lisa Nichols: Right?
• 42:38
  Andrea Jackson-Jennings: Yeah.
• 42:39
  Andrea Jackson-Jennings: Because you you know, that's how you find out.
• 42:42
  Andrea Jackson-Jennings: That's how you get to the root of things.
• 42:43
  Andrea Jackson-Jennings: And then, also, it helps folks with ownership.
• 42:47
  Lisa Nichols: Mhmm.
• 42:48
  Andrea Jackson-Jennings: And they can subscribe to it and buy into it, right,
• 42:52
  Andrea Jackson-Jennings: which is what we want.
• 42:53
  Lisa Nichols: Yes.
• 42:54
  Lisa Nichols: For sure.
• 42:54
  Lisa Nichols: That is exactly right.
• 42:56
  Lisa Nichols: Well, Andrea, this has been so good.
• 42:59
  Lisa Nichols: Thank you so much for making the time.
• 43:01
  Lisa Nichols: I just I have loved every moment here with you, and, I
• 43:05
  Lisa Nichols: just think we could just keep talking and talking and talking.
• 43:09
  Andrea Jackson-Jennings: Alyssa, I wanna say thank you for offering this platform.
• 43:13
  Andrea Jackson-Jennings: I I deeply appreciate the opportunity,
• 43:16
  Andrea Jackson-Jennings: to speak with you and your listeners, and I hope that they found
• 43:20
  Andrea Jackson-Jennings: this fulfilling.
• 43:21
  Lisa Nichols: Yeah.
• 43:22
  Lisa Nichols: Well, have a wonderful rest of the day, my friend.
• 43:25
  Announcer: Something extra with Lisa Nichols is a Technology Partners production.
• 43:29
  Announcer: Copyright Technology Partners Inc twenty nineteen.
• 43:32
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• 43:36
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• 43:38
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• 43:41
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