Latest / Masters in Business / Masters in Business: Bloomberg L.P. Grueskin (Audio)
Transcript
- 0:03Speaker 1: This is Masters in Business with Barry Ridholts on Bloomberg
- 0:07Speaker 1: Radio Today. On the show, I am thrilled to have
- 0:10Speaker 1: William Gruskin, a person I've known over the years as
- 0:14Speaker 1: an editor and dean at the Columbia University School of Journalism.
- 0:20Speaker 1: I know Bill from his early days when he was
- 0:23Speaker 1: a managing editor at the Wall Street Journal, and eventually
- 0:26Speaker 1: he pretty much took over running Wall Street Journal Online, which,
- 0:30Speaker 1: as he tells us, is the largest subscription news site
- 0:35Speaker 1: in the world. Bill Um has pretty much seen everything
- 0:39Speaker 1: there is to see in the world of the business,
- 0:42Speaker 1: world of journalism, and we're trying to do more of
- 0:45Speaker 1: these shows that aren't just fund managers or economists, but
- 0:49Speaker 1: actually bring people in who have run businesses and can
- 0:53Speaker 1: talk about it. Bill is uniquely situated. He's seen both
- 0:57Speaker 1: the decay in the traditional business of journalism, but he's
- 1:02Speaker 1: also been very active on the Wall Street Journal dot
- 1:05Speaker 1: com site, which is by all measures, been wildly successful.
- 1:10Speaker 1: They probably have of all the mainstream media tablet products,
- 1:16Speaker 1: they probably have the best iPad um app I've seen.
- 1:21Speaker 1: It's just really a pleasure to use in order to
- 1:25Speaker 1: read a newspaper. They're they're fantastic. I know Bill for
- 1:29Speaker 1: a good couple of years. I first met him early
- 1:33Speaker 1: in the days of Wall Street Journal Digital when they
- 1:36Speaker 1: were considering rolling out this thing called blogs, and Bill
- 1:41Speaker 1: and I had had a breakfast actually not too far
- 1:44Speaker 1: from here, over at Persian Square Cafe going over what
- 1:48Speaker 1: they can expect and how they should approach the idea
- 1:52Speaker 1: of blogs at the Wall Street Journal, and they took
- 1:56Speaker 1: some of my advice. A lot of my advice they didn't.
- 1:58Speaker 1: But I think some of the blog that we've seen
- 2:01Speaker 1: that the Wall Street Journal have put out, notably Money
- 2:04Speaker 1: Beat and Real Time Economics, have really garnered a pretty
- 2:08Speaker 1: big following and are a nice addition to the paper itself.
- 2:13Speaker 1: I've also spoken with Bill, and I've spoken to classes
- 2:18Speaker 1: at the Columbia School of Journalism about enumeracy and how
- 2:23Speaker 1: easy it is for reporters to get bamboozled by numbers,
- 2:28Speaker 1: especially with what we've seen from trade groups and associations
- 2:32Speaker 1: or politicians trying to twist economic releases in their favor.
- 2:37Speaker 1: It's very, very easy if you're don't have a facility
- 2:41Speaker 1: with numbers, are you're not especially good with math um.
- 2:44Speaker 1: If you're an English major and your specialty is writing,
- 2:47Speaker 1: not you know, doing calculations, to not fully understand statistics,
- 2:52Speaker 1: not fully understand mathematics. It's it's a challenge that reporters
- 2:57Speaker 1: have always had, and today, where there's so little training
- 3:01Speaker 1: and so little apprenticeship periods, it's become even uh more
- 3:08Speaker 1: of a challenge. And and I recall speaking to him
- 3:11Speaker 1: in a class at Columbia way back when I've done
- 3:14Speaker 1: it once or twice, and it was really quite fascinating
- 3:16Speaker 1: discussing how not to misinterpret economic data. But Bill has
- 3:21Speaker 1: really a unique insight into the business of journalism, what
- 3:26Speaker 1: works and what doesn't work. And I think you'll find
- 3:29Speaker 1: this to be quite an interesting conversation. It's a little
- 3:34Speaker 1: inside baseball, but interesting nonetheless. And so with no further ado,
- 3:39Speaker 1: here's my interview with William Gruskin. This is Masters in
- 3:46Speaker 1: Business with Barry Ridholts on Bloomberg Radio. On today's show,
- 3:51Speaker 1: we're discussing the business of journalism, and I'm pleased to
- 3:54Speaker 1: having the studio Bill Gruskin. He's currently executive editor here
- 3:59Speaker 1: at Bloomberg. Wired to that he was dean at the
- 4:02Speaker 1: Columbia School of Journalism and he spent many years at
- 4:06Speaker 1: the Wall Street Journal. Most recently he was managing editor
- 4:10Speaker 1: for The Wall Street Journal Online, which I believe is
- 4:13Speaker 1: one of the largest subscription site in the world, actually
- 4:16Speaker 1: the largest subscription news site, because Consumer Reports has always
- 4:20Speaker 1: had and I presume still has more subscribers than than
- 4:23Speaker 1: wh dot com. But when it comes to news sites, yeah,
- 4:26Speaker 1: so largest. And you were managing editor of the paper
- 4:30Speaker 1: proper and I was deputy managing editor for UM in
- 4:34Speaker 1: two thousand seven and two thousand and eight, overseeing all
- 4:36Speaker 1: the domestic news bureaus as well as all the editing functions.
- 4:39Speaker 1: And let's let's get and start with your background. Undergraduate
- 4:43Speaker 1: degree in classics from Stanford. You then went to John
- 4:46Speaker 1: Hopkins and got a master's degree in US foreign policy
- 4:51Speaker 1: and international economics. There you go, right, pretty good set
- 4:55Speaker 1: of broad based background to look at the world's of
- 4:58Speaker 1: business and finance all the Oh, I didn't actually get
- 5:00Speaker 1: involved in business until I got to the Journal in
- 5:03Speaker 1: I'd spent about fifteen years doing metro journalism. So that's
- 5:07Speaker 1: a really interesting entree. What was it, Uh? You know,
- 5:10Speaker 1: Rupert Murdoch and his predecessor, the Bancroft's not known for
- 5:15Speaker 1: being especially generous with journalists. What was the appeal to
- 5:18Speaker 1: bring you over to the Wall Street Journal. Well, what
- 5:20Speaker 1: they were generous with was providing time and space to
- 5:23Speaker 1: do really great journalism in the mid You might remember
- 5:28Speaker 1: what the old Wall Street journalis still look like, totally gray,
- 5:32Speaker 1: two big long legs of type on on the left
- 5:35Speaker 1: and right, and then the little story in the middle
- 5:37Speaker 1: that we called the a head. And and I was
- 5:39Speaker 1: recruited to work on what they called the page one desk.
- 5:42Speaker 1: And there still is a page one desk at the Journal.
- 5:44Speaker 1: But I remember when I first got there. This is
- 5:46Speaker 1: when the journal ran five days a week, right, so
- 5:49Speaker 1: we had three stories on the front page. You can
- 5:50Speaker 1: do the map three times, five fifteen stories. We had
- 5:53Speaker 1: twelve editors editing fifteen stories a week. Now, when I
- 5:56Speaker 1: worked to the Miami Herald, you would do fifteen stories
- 5:59Speaker 1: a night. It really wasn't that unusual. So it was
- 6:02Speaker 1: like coming into the Garden of Eden and saying in depth,
- 6:07Speaker 1: a little quirky, esoteric exactly. I love those a head
- 6:11Speaker 1: stories that were great. The a heads were great, the
- 6:14Speaker 1: column six, the stories on the right side of the page.
- 6:16Speaker 1: Generally we're pretty heavy on the business and economic front,
- 6:20Speaker 1: often driven by news stories on the left side you
- 6:23Speaker 1: might remember, tend to be more like features. We look
- 6:25Speaker 1: at things like race, we look at things like culture,
- 6:28Speaker 1: you know, um, pretty much anything under the sun. And
- 6:31Speaker 1: it was just an amazing I feel very fortunate to
- 6:34Speaker 1: have been part of that. And you left when Murdoch
- 6:37Speaker 1: came in or what was the time, So I had
- 6:39Speaker 1: a coincidence. I did leave about six months after Murdoch
- 6:43Speaker 1: officially took the reins, and it was kind of a
- 6:45Speaker 1: coincidence of several things, but the main one was I
- 6:48Speaker 1: got a call from Nick Lemon, who at that time
- 6:50Speaker 1: was the dean of Columbide Journalism School, and he said,
- 6:53Speaker 1: we're looking for somebody to really move the school into
- 6:56Speaker 1: the digital age, and it was a great opportunity. Let's
- 6:58Speaker 1: step back and look at them much bigger picture, the
- 7:02Speaker 1: changes in the industry. And I referenced a chart that
- 7:07Speaker 1: I think was Ryan Chitham of the Audit, which is right,
- 7:12Speaker 1: showed that revenues at newspapers are back to levels of
- 7:16Speaker 1: nine three right inflation adjusted. Yeah, astonishing, astonishing figure. I mean,
- 7:22Speaker 1: it's it's a it's a pretty clear trend line. So
- 7:25Speaker 1: so is it the business model that's having trouble or
- 7:31Speaker 1: is it the content that isn't itself at issue? Because
- 7:36Speaker 1: we've seen a lot of things change. So you might
- 7:39Speaker 1: remember the first time I met you, I think you
- 7:41Speaker 1: were You've been doing your blog for about a year
- 7:43Speaker 1: or two and four, yeah something, and dot com was
- 7:47Speaker 1: about to dip its big toe into blogs, and and
- 7:49Speaker 1: I wanted to take you out to breakfast. And that's right.
- 7:51Speaker 1: We went to the best whole wheat blueberry pancakes. And
- 7:56Speaker 1: I didn't get an endorsement for that, but but I
- 7:58Speaker 1: deserve on. So that's um, that's ten almost over ten years.
- 8:02Speaker 1: It's probably about ten years ago. It's in the decade. Man.
- 8:04Speaker 1: You and I are old. We are. The funny thing
- 8:07Speaker 1: is when when I began blogging, it was, oh, this
- 8:11Speaker 1: is kind of fun and interesting. I don't have to
- 8:12Speaker 1: send the letter to the eddler. I could do this
- 8:16Speaker 1: to say, right, right, and maybe someone will read it,
- 8:18Speaker 1: maybe someone won't, right. And I remember I still remember,
- 8:21Speaker 1: um dealing with top corporate people at Dow Jones when
- 8:25Speaker 1: we were gonna start blogging. I'll never forget there was
- 8:27Speaker 1: this one executive, a woman with a Southern accent. I'll
- 8:30Speaker 1: never forget. She said, why do people want to read blogs?
- 8:33Speaker 1: You know, if you want to read an opinion, you're
- 8:35Speaker 1: gonna want to read it from the Journal or the
- 8:37Speaker 1: Times or something. And of course that that was clearly
- 8:40Speaker 1: not true in two thousand four. Now ten years later,
- 8:44Speaker 1: you know, when you look at the number of sources
- 8:46Speaker 1: on on business news and some of it, some of
- 8:49Speaker 1: it's great, and some of it's horrible, and a lot
- 8:51Speaker 1: of it's kind of in the middle. And I think
- 8:53Speaker 1: one of the big challenges for all of us UM
- 8:55Speaker 1: in the journalism world right now is how do you
- 8:57Speaker 1: help readers navigate through that at you know, you look
- 9:01Speaker 1: at Seeking Alpha, you look at Business Insider, you look
- 9:04Speaker 1: at Yahoo Finance. I mean, these are very different UM outlets,
- 9:08Speaker 1: but these have huge audiences and the millions of people.
- 9:12Speaker 1: So what does the content creation industry say about journalism,
- 9:21Speaker 1: financial media our world? So, you know, in the journalism world,
- 9:25Speaker 1: there's really kind of two kinds of content creators. There's
- 9:28Speaker 1: the people who are out out there doing the original reporting.
- 9:32Speaker 1: There they're going through you know, balance sheets and and
- 9:36Speaker 1: and SEC filings in order to dig up stories. They're
- 9:40Speaker 1: they're listening to conference calls to try to ferret out
- 9:43Speaker 1: what the speaking to original sources exactly, exactly doing original journalism.
- 9:48Speaker 1: Then there's a lot of people out there who are
- 9:51Speaker 1: aggregating or providing commentary, analysis and opinion around what they're doing,
- 9:56Speaker 1: and those are not two complete divisions between each other.
- 10:00Speaker 1: Any good news website has some kind of aggregation function
- 10:03Speaker 1: to it, and a lot of people, including you, Berry,
- 10:05Speaker 1: will I go and find something new and you'll reveal
- 10:08Speaker 1: it to your readers which did not appear in the
- 10:10Speaker 1: Journal or The New York Times Bloomberg. I'm Barry Ridhults.
- 10:13Speaker 1: You're listening to Masters in Business on Bloomberg Radio today.
- 10:16Speaker 1: We're speaking with Bill Gruskin, currently executive editor at Bloomberg,
- 10:21Speaker 1: but previously Dean of the Columbia School of Journalism and
- 10:24Speaker 1: former managing editor for The Wall Street Journal Online. So
- 10:28Speaker 1: this has always been the complain about bloggers in general,
- 10:32Speaker 1: is hey, we're doing original, certainly a complain about the
- 10:35Speaker 1: people who only did aggregation. Like I. I spent the
- 10:40Speaker 1: latter half of my career. I began as a trader
- 10:42Speaker 1: and became a strategist, so I was cranking out original
- 10:46Speaker 1: stuff every day, and I always in oh three, oh four,
- 10:49Speaker 1: oh five. That's really what I was fleshing out the
- 10:52Speaker 1: blog with It was only later where I discovered, hey,
- 10:56Speaker 1: I have a ton of stuff I look and you
- 10:57Speaker 1: and I discussed this. I have a ton of stuff
- 11:00Speaker 1: I look at at the end of the day that
- 11:02Speaker 1: just dissipates from my head. If I make a list
- 11:04Speaker 1: of the ten most interesting things I've read, maybe that
- 11:08Speaker 1: has a value to somebody. And I've been now doing
- 11:11Speaker 1: that for a decade, right, And so it's not that
- 11:14Speaker 1: I'm now I'm completely understand the business side of journalistic
- 11:21Speaker 1: complaint that hey, we're doing this original research and one
- 11:24Speaker 1: of these sites, that was the Beefed HuffPo that they
- 11:28Speaker 1: would take all this original content and do an intro
- 11:32Speaker 1: sentence and an outro sentence and data and how is
- 11:36Speaker 1: that not copyright violation? Well, as long as you're only
- 11:40Speaker 1: taking a small excerpt, then it falls with it. And
- 11:43Speaker 1: I think they were also taking the punchline. You know,
- 11:48Speaker 1: if I don't here's a thousand word article, let me
- 11:50Speaker 1: take the hundred and fifty most important words. Why do
- 11:54Speaker 1: I have to go read readers is plenty right, I mean,
- 11:59Speaker 1: they don't necessarily to read a two thousand words Sorry
- 12:01Speaker 1: about why the CFO of the Facebook just stepped down yesterday.
- 12:06Speaker 1: You know, they just want to you know, the headline,
- 12:08Speaker 1: a couple of paragraphs and boom that they're often story right.
- 12:11Speaker 1: So you know, I think this has been hard. You know,
- 12:14Speaker 1: the traditional media companies have a lot of problems. The
- 12:17Speaker 1: main one is in a digital world, every single piece
- 12:19Speaker 1: of content gets atomized, right, so you don't necessarily need
- 12:23Speaker 1: it all to be delivered you in one package that
- 12:26Speaker 1: hits your doorstep, or that's like a thirty minute broadcast
- 12:29Speaker 1: on TV. Every every article, every photo is available anywhere
- 12:33Speaker 1: in the world. You could create your own paper, a
- 12:35Speaker 1: little of the Times, a little f T, a little Bloomberg,
- 12:38Speaker 1: and that's your own very few and I wanted to
- 12:40Speaker 1: we kind a laptop. We could go to WordPress and
- 12:42Speaker 1: we could create a website and literally two minutes and
- 12:45Speaker 1: anything we put on that website would be instantaneously available
- 12:47Speaker 1: to anybody in the world. Think about that. That's a
- 12:51Speaker 1: that's a game changing That that is a game changer,
- 12:54Speaker 1: and that's scary and and it fundamentally and irrevocably changes
- 12:57Speaker 1: the economics of our business. You've done a lot digital media.
- 13:01Speaker 1: You've looked at the changes in the business model of
- 13:09Speaker 1: media and financial reporting. Let me, I wrote a few
- 13:13Speaker 1: company names down because I was knowing I was going
- 13:16Speaker 1: to speak to you. I was thinking about, let's think
- 13:18Speaker 1: about the companies who are making running a journalistic enterprise
- 13:23Speaker 1: and challenge and not so much from the content side,
- 13:27Speaker 1: from the business side. So here's the shortlist that came
- 13:30Speaker 1: up with. Craigslist essentially gutted the class if it's a
- 13:36Speaker 1: huge source of revenue for eBay has done a lot
- 13:40Speaker 1: to take over the sale of used cars and new cars,
- 13:44Speaker 1: Zilo and Trulia on on residential real estate. UM, I
- 13:50Speaker 1: don't know what mobile has done to the business model,
- 13:53Speaker 1: but it's just another wild card, another random factor. And
- 13:58Speaker 1: you know when we talked, we talked earlier about blogs
- 14:01Speaker 1: and Twitter. They're really more in terms of content. But
- 14:04Speaker 1: what about things like Facebook? What is Facebook advertising which
- 14:08Speaker 1: seems to be doing well? How is that challenging? How
- 14:12Speaker 1: are all these companies challenging the business model of journalism? So,
- 14:17Speaker 1: you know, the interesting thing is a couple of years ago,
- 14:20Speaker 1: people used to really focus on things like Craigslist, which,
- 14:22Speaker 1: as you said, really did a job on newspapers classified
- 14:26Speaker 1: ads and newspapers class fied ads. I think they had
- 14:29Speaker 1: like an eight kind of margin that they were just
- 14:32Speaker 1: you know, any idiot could run a local newspaper, you know.
- 14:36Speaker 1: But what's interesting so with Facebook and obviously with with
- 14:40Speaker 1: Google as well, so you have a few issues. One
- 14:42Speaker 1: is they're just generating huge amounts of advertising inventory. It's
- 14:48Speaker 1: just at a scale that's that no news organization can
- 14:51Speaker 1: really hope to match. You know, even the Guardian or
- 14:54Speaker 1: New York Times dot com. You know, they don't come
- 14:57Speaker 1: close to holding a candle where did? I was reading
- 14:59Speaker 1: in one of Facebook learning stories today that two thirds
- 15:02Speaker 1: of their one point two billion users log on every day.
- 15:06Speaker 1: They have they have two interesting data points, daily average
- 15:09Speaker 1: users and monthly average users. But the one caveat I'll
- 15:13Speaker 1: warn you about is if you click a like button,
- 15:17Speaker 1: that account is having logged on, which really, what is
- 15:20Speaker 1: the net dollar game is zero increase the where their
- 15:25Speaker 1: profits seemed to becoming. Our people on the site looking
- 15:28Speaker 1: at the stream, looking at ads going by. But even
- 15:31Speaker 1: let's say it's a third of their advertise, it's still
- 15:33Speaker 1: an immense daily number of page views exactly. So you
- 15:37Speaker 1: know a few years ago back lines at w dot com,
- 15:40Speaker 1: we were looking at digital ad rates. Uh, they call
- 15:43Speaker 1: them the CPMs, which is the cost per thousand impressions,
- 15:46Speaker 1: be ten twenties. Some parts of the sites were I
- 15:50Speaker 1: don't know what comes AD rates are these days. I
- 15:52Speaker 1: seem they're still pretty high because it's a premium audience.
- 15:55Speaker 1: But a lot of publishers are looking at CPMs of
- 15:58Speaker 1: seventy five cents a dollar because that's what Facebook charges
- 16:01Speaker 1: right well, But keep in mind it's a mass audience,
- 16:03Speaker 1: and the financial audience. I could tell you on the
- 16:06Speaker 1: blog five years ago dollars was not uncommon. Now it's three,
- 16:13Speaker 1: four or five dollars. I mean it's a side it's
- 16:15Speaker 1: a side business. It's and there was never intended to
- 16:17Speaker 1: be my main business. But if that's your main business,
- 16:21Speaker 1: that's a drop in revenue, and and it's clearly going down, down,
- 16:26Speaker 1: down all the time. So a lot of news sites
- 16:29Speaker 1: are now in a situation where they're trying to generate
- 16:31Speaker 1: more and more traffic just to keep their head above water.
- 16:35Speaker 1: You know, if you can generate twice as many pages
- 16:37Speaker 1: and the CPN goes down, you're exactly where you were
- 16:41Speaker 1: last year. But it's very hard to drive twice as
- 16:43Speaker 1: many pages every year, and you're compromising your content slide
- 16:50Speaker 1: shows and extreme headlines and exactly well all of the
- 16:55Speaker 1: worst sort of clickbait stuff that you know, really takes
- 16:58Speaker 1: you from true journalism to write. And there's a reason
- 17:04Speaker 1: people look at web based stuff somewhat differently than they
- 17:08Speaker 1: do um a print outlet like the Times of the Journal,
- 17:14Speaker 1: because a lot of it is nonsense. Yeah, and also
- 17:17Speaker 1: advertising on most news websites is terrible. I mean it
- 17:22Speaker 1: just does. I mean the ads themselves, theseves, the formats
- 17:25Speaker 1: have not really improved. Why I first got to dot
- 17:28Speaker 1: com in two thousand one that they were showing me
- 17:31Speaker 1: a rectangular ad that would go on the homepage of
- 17:34Speaker 1: what they call three D by to fifty which stands
- 17:36Speaker 1: for stands for the number of pixels. That was two
- 17:38Speaker 1: thousand one, and I agreed to put her on the
- 17:40Speaker 1: home page. The add to part. When you go to
- 17:42Speaker 1: dot com now or pretty much the website, that's pretty
- 17:44Speaker 1: much what you see. It's been thirteen years. You have
- 17:47Speaker 1: seven ten by nine. I mean sometimes you get the skyscraper.
- 17:52Speaker 1: I think it's one sixty. I mean, everything else has
- 17:55Speaker 1: changed in the digital world, but this kind of concept
- 17:59Speaker 1: of we're gonna give you or a rectangular ad We're
- 18:01Speaker 1: gonna stick next to a story and somehow there's gonna
- 18:04Speaker 1: be a lot of value for the advertiser. It's just
- 18:06Speaker 1: not true. I'm Barry rid Hults. You're listening to Masters
- 18:09Speaker 1: in Business on Bloomberg Radio. Today we're speaking with Bill Gruskin,
- 18:13Speaker 1: currently executive editor at Bloomberg, but previously Dean of the
- 18:17Speaker 1: Columbia School of Journalism and former managing editor for The
- 18:20Speaker 1: Wall Street Journal Online since you left the Journal, or
- 18:25Speaker 1: really a better way of saying this is, over the
- 18:27Speaker 1: past decade, we've seen the sort of uh segregation of
- 18:34Speaker 1: outlets by political partisanship. And so I jotted a few down.
- 18:41Speaker 1: So you have Fox on the one side and MSNBC,
- 18:44Speaker 1: which is really smaller version of it. I tried to
- 18:47Speaker 1: figure out who was the other side of Drudge. I
- 18:51Speaker 1: can't really put that really isn't on the left. The
- 18:55Speaker 1: left is completely right. The right seems to walk a
- 19:00Speaker 1: little more in lockstep. And then you know, so you
- 19:04Speaker 1: have you have people like um, Matthew Iglesias and and
- 19:09Speaker 1: obviously Paul Krugman. But Krugman is a guy. Krugman is
- 19:13Speaker 1: a guy with a very specific I have to remember
- 19:16Speaker 1: interviewed him last week after Kruger, Right, that's a good
- 19:21Speaker 1: way to remember that. But what is this bifurcation by politics?
- 19:29Speaker 1: Because because the studies seem to show people on the
- 19:32Speaker 1: right go read their sides, people left go read and
- 19:35Speaker 1: you end up with this alternative to alternative universes, neither
- 19:39Speaker 1: of which necessary necessarily reflect reality. So the first thing
- 19:44Speaker 1: to keep in mind is the actual size of these audiences.
- 19:48Speaker 1: I mean, here in New York City, we tend to
- 19:50Speaker 1: focus a lot on these outlets like MSNBC and Fox.
- 19:54Speaker 1: What does MSNBC's nightly audience two hun a thousand viewers
- 20:01Speaker 1: or something like that. Blog post can get that, Yeah,
- 20:04Speaker 1: and what's the size of how many people live in
- 20:06Speaker 1: this country? Fox News is much much better than MSNBC
- 20:12Speaker 1: was having one and a half million viewers a night
- 20:15Speaker 1: something like that. So first of all, you know, we
- 20:18Speaker 1: all here in New York get very focused on this,
- 20:20Speaker 1: but when you actually get out of New York City,
- 20:22Speaker 1: you find out that, you know, outside certain pockets, not
- 20:25Speaker 1: really that many people actually watched these programs that work
- 20:29Speaker 1: care And I wouldn't be surprised if you know, half
- 20:31Speaker 1: of Fox news audience comes from Jon Stewart and Steve Colbert,
- 20:35Speaker 1: because they need they need the material exactly exactly. So secondly,
- 20:41Speaker 1: you know, this is the way the world used to be. Um,
- 20:44Speaker 1: I mean really, I mean go back a century. You're talking,
- 20:47Speaker 1: I go back fourty or fifty years. I mean basically,
- 20:50Speaker 1: so what happened maybe a little bit more than fifty
- 20:53Speaker 1: years ago, but um, pre war, from pre war, you
- 20:56Speaker 1: would take a city like New York City and it
- 20:59Speaker 1: had a whole bunch of day newspapers. It didn't just
- 21:01Speaker 1: have you know, two or three. Uh and most most
- 21:05Speaker 1: metro areas these days only have one newspapers. Yeah, if
- 21:08Speaker 1: you're lucky. So if you run the only newspaper in town,
- 21:11Speaker 1: you have to be very objective in the middle of
- 21:14Speaker 1: the road, right, because you can't piss off the Republicans
- 21:16Speaker 1: campus on the Democrats. But in the old days that
- 21:19Speaker 1: there were newspapers that were very closely aligned with various
- 21:23Speaker 1: political factions and political parties. And this is the way
- 21:26Speaker 1: that the world used to work. So this is nothing new,
- 21:29Speaker 1: this balkanization to anything. What was new was the relatively
- 21:33Speaker 1: brief period of time where you had these you know,
- 21:36Speaker 1: where every city has one and only one very objective
- 21:40Speaker 1: news provider that like didn't cross the line between the two.
- 21:44Speaker 1: And I have to tell our audience. You're waving to
- 21:48Speaker 1: every other person that goes by between between the Wall
- 21:51Speaker 1: Street Journal and Columbia, you must know half this building.
- 21:54Speaker 1: I feel like even the guy who fills up the
- 21:57Speaker 1: coffee machine probably worked at the Journal at some point. Yeah,
- 22:00Speaker 1: did you guys have good coffee machines? We did for
- 22:03Speaker 1: a few years. Yeah, yeah, no, no, And as I
- 22:05Speaker 1: call you, you actually had to pay for it to
- 22:07Speaker 1: Oh really? Yeah? Right right, Well, the secret is to
- 22:11Speaker 1: have a data services business that subsidizes the We tried.
- 22:17Speaker 1: We just weren't quite as good at it as Mike Bloomberg.
- 22:19Speaker 1: Can I tell you something? Tell rate? And what was
- 22:23Speaker 1: the Reuters product? Oh? Icon or well that's the new one.
- 22:28Speaker 1: I don't know what. There were three or four companies
- 22:32Speaker 1: that were in the running. I mean, I say this
- 22:34Speaker 1: is an observer and not to kiss his behind, but
- 22:37Speaker 1: pretty much that race is over now. It seems like
- 22:40Speaker 1: it's kind of fascinating to see a really competitive mark.
- 22:44Speaker 1: It's like search. Hey, there were all these companies and
- 22:47Speaker 1: then Google just said, everybody, here's the new search algorithm.
- 22:51Speaker 1: You all lose and that's kind of what happened. It's
- 22:54Speaker 1: a relatively rare thing to see happen. Yeah, well, so
- 22:57Speaker 1: they call the Network of Right basically at certain point
- 23:03Speaker 1: the customers go to that's that's what happened here. So
- 23:06Speaker 1: we were talking about that's a really interesting observation. In
- 23:11Speaker 1: other words, objective journalism and middle of the road. Hey,
- 23:15Speaker 1: I'm not gonna share my opinion. I'm just gonna report
- 23:19Speaker 1: the facts. Post war aberration last and half a century, right,
- 23:22Speaker 1: and now we've gone back to the pre war version.
- 23:25Speaker 1: Some look at there's still many news outlets that that
- 23:29Speaker 1: still you know, play it down in the middle, and
- 23:31Speaker 1: certainly any of the really big national news organizations. I mean,
- 23:34Speaker 1: obviously there are people are going to disagree, but I
- 23:36Speaker 1: would say, you know, there's a lot of news out
- 23:39Speaker 1: there that that that is that I think we all
- 23:43Speaker 1: consider is more often than not very objective and and
- 23:47Speaker 1: which you really want to strive for. It. I told
- 23:49Speaker 1: journalism students this all the time. Isn't so much objective
- 23:52Speaker 1: as being a fair and open minded journalists. I'm Barry Ridhults.
- 23:56Speaker 1: You're listening to Masters in Business on Bloomberg Radio today,
- 24:00Speaker 1: speaking with Bill Grupskin, currently executive editor at Bloomberg, but
- 24:04Speaker 1: previously Dean of the Columbia School of Journalism and former
- 24:07Speaker 1: managing editor for The Wall Street Journal online commentary and opinion.
- 24:12Speaker 1: Isn't that something that journalists would Hey, that's the gravy
- 24:15Speaker 1: taint train. You put in your years, you get tapped
- 24:19Speaker 1: and now I'm a commentator. I published less and and
- 24:23Speaker 1: get paid more. That that was really a certain And
- 24:27Speaker 1: you can see this with a ton of people. Uh
- 24:30Speaker 1: and then eventually you get a talk show and and
- 24:33Speaker 1: you know, there you are talking into a radio microphone.
- 24:36Speaker 1: But the real fascinating thing for me is, as someone
- 24:40Speaker 1: who's an investor, as somebody who consumes an awful lot
- 24:44Speaker 1: of journalistic content, what is the future of this industry
- 24:49Speaker 1: gonna look like? Not just in terms of politics and
- 24:52Speaker 1: left right, but in terms of look I have my
- 24:56Speaker 1: stable of people that I think are I mentioned Jason's
- 24:59Speaker 1: why Girl, Dan Gross, who's with the Dale Beast in
- 25:02Speaker 1: Gretchen Morganson at the New York Times, and I could
- 25:05Speaker 1: probably put together a list of twenty people. It doesn't
- 25:08Speaker 1: matter what masthead they're publishing under. Um, I want to
- 25:12Speaker 1: read what they have what I have to see, So
- 25:14Speaker 1: So here's what's really interesting about that. You can create
- 25:17Speaker 1: a Twitter feed or an RSS page where you scoop
- 25:21Speaker 1: up Jason's column, Gretchen stuff, Jesse's stuff, you know, and
- 25:25Speaker 1: you can basically create your own homepage, right, I mean,
- 25:28Speaker 1: whether it's Twitter or using RSS or or Google Plus
- 25:32Speaker 1: or something along those lines. And so the idea that
- 25:34Speaker 1: you have to buy the Wall Street Journal in order
- 25:36Speaker 1: to read Jason, or the idea that that you that
- 25:40Speaker 1: you that you that you have to buy the New
- 25:42Speaker 1: York Times and already Rea Gretchen, you know, that's sort
- 25:46Speaker 1: of dissipating these days. And so what's gonna fund them?
- 25:49Speaker 1: How they're not going to do that work if no
- 25:51Speaker 1: one's paying their salaries. I mean, we're seeing increasingly increasing
- 25:54Speaker 1: adoption of pay walls, and scrip was inevitable, wasn't it. Uh,
- 25:59Speaker 1: you know, it seems inevitable now. I remember when I
- 26:02Speaker 1: was at Comments had a paywall going back to to
- 26:07Speaker 1: you know, people thought we were crazy in the early
- 26:09Speaker 1: two thousand's, and I would sit there on panel after
- 26:11Speaker 1: panel being be rated by the future Internet people saying,
- 26:16Speaker 1: you know, you guys have to take down your paywall.
- 26:18Speaker 1: You aren't part of the conversation and we can't link
- 26:20Speaker 1: to you. The The advice I gave you with that
- 26:24Speaker 1: breakfast a decade ago was to put your blogs outside
- 26:28Speaker 1: of the paywall, but only let paid subscribers comments. Everybody
- 26:33Speaker 1: else could just read it. And I also, I don't
- 26:35Speaker 1: know if you recall this, I also said take all
- 26:37Speaker 1: of your content that's more than thirty or ninety days
- 26:40Speaker 1: old and put it outside the paywall because the subscription
- 26:44Speaker 1: would be supported by the news stuff that's old. Hey
- 26:48Speaker 1: monetize it with average. So I think we took part
- 26:50Speaker 1: of your advice. All the blogs were outside the paywall.
- 26:53Speaker 1: I think on a technical aspect that we weren't able
- 26:55Speaker 1: to put the comments behind the paywall and not beyond
- 26:57Speaker 1: the paywall, just allow subscribe. And then on the archive thing,
- 27:01Speaker 1: we ran into a buzz saw because David Jones had
- 27:04Speaker 1: a Factiva news service, which is very profitable thing, and
- 27:07Speaker 1: you can't put those stories outside the paywall. You see
- 27:11Speaker 1: this is this is one of the issues with any
- 27:13Speaker 1: kind of a legacy media short right, you have these
- 27:15Speaker 1: kind of entrenched uh um areas of interest, sometimes for
- 27:20Speaker 1: very good reasons. Some of them were pulling in millions
- 27:22Speaker 1: of dollars of revenue. Sometimes it at very high margins
- 27:25Speaker 1: and once you start threatening their business. I'll tell you
- 27:28Speaker 1: about a really interesting website. It's called KSL dot com.
- 27:31Speaker 1: So KSL is the NBC affiliate in Salt Lake City, Utah. Okay,
- 27:36Speaker 1: it's just your ordinary NBC affiliate. Has to be run
- 27:38Speaker 1: by coming called desiret News, which is m operated by
- 27:42Speaker 1: the Mormon Church. So they decided about ten or eleven
- 27:45Speaker 1: years ago, or maybe a little bit longer, they can
- 27:47Speaker 1: see that Craigslist was about to come to Salt Lake
- 27:50Speaker 1: and because there are Mormons that they weren't too happy
- 27:52Speaker 1: about Craigslist and the kind of standards. Since they did,
- 27:55Speaker 1: they have since dropped the issues that were the problem, well,
- 27:59Speaker 1: sex ads in the back and the prostitute. So what
- 28:01Speaker 1: I'm about to tell you is noel. Craigslist has no
- 28:04Speaker 1: Craigslist has just gotten smarter about it, like they've they've
- 28:07Speaker 1: from what I understand, so it's still there, it's just
- 28:10Speaker 1: a little more yeah yeah. Um. But so KSL, which
- 28:14Speaker 1: is a local TV news affiliate, said we're gonna start
- 28:17Speaker 1: our own classified ad service, but we're gonna make it
- 28:19Speaker 1: really good. You know, how much how much traffic that
- 28:22Speaker 1: thing gets gets around two hundred fifty to three hundred
- 28:25Speaker 1: million page views a month. Wow. Um. And they have
- 28:28Speaker 1: premium ads which they charge money for. They have this
- 28:30Speaker 1: huge audience which they can monetize. How come nobody else
- 28:33Speaker 1: has challenged Craigslist. That's a really good question because Craigslist
- 28:37Speaker 1: is a really crappy experience. Well it's it's hasn't changed
- 28:41Speaker 1: and has It feels like twenty years old, and it
- 28:45Speaker 1: just feels kind of at least to me, it feels
- 28:47Speaker 1: kind of icky. You know. Now, my daughter is just
- 28:50Speaker 1: moving to Albuquerque. She's she's she's in her mid twenties.
- 28:54Speaker 1: She's Craigslist to find a couple of housemates. They seem
- 28:56Speaker 1: like really nice kids. I mean, obviously most of the
- 28:59Speaker 1: transactions have on Craigslist are fine, but the overall environment
- 29:03Speaker 1: doesn't really isn't really that conducive. I would think to
- 29:06Speaker 1: a lot of what people want to do in the
- 29:08Speaker 1: classified ads work world. So I think a lot of
- 29:10Speaker 1: what media companies have assumed, Oh you can't have a
- 29:13Speaker 1: good classified experience, you can't have a paywall. These are
- 29:16Speaker 1: things that became part of the mantra that nobody really
- 29:20Speaker 1: challenged them, and so it's it's times start challenging some
- 29:23Speaker 1: of those. So clearly Washington Post paywall, New York Times paywall,
- 29:28Speaker 1: bosting Globe paywall, New York Newsday out on Long Island paywall.
- 29:33Speaker 1: So whoever said there's not going to be a paywall
- 29:37Speaker 1: at a certain point when it's free and people would
- 29:39Speaker 1: canceling subscriptions and droves that had to go away, I
- 29:43Speaker 1: think that was inevitable. I'm surprised so many people pushed back.
- 29:48Speaker 1: It doesn't take You don't have to be a math.
- 29:49Speaker 1: Gen used to say, all right, so we're gonna spend
- 29:51Speaker 1: all this money creating content, and we're gonna give it
- 29:54Speaker 1: away and we'll monetize it with band rads. That's not
- 29:57Speaker 1: gonna happen. And even those days they were maybe ten
- 30:00Speaker 1: dollar per thousand banner heads, you know, still not gonna pay.
- 30:03Speaker 1: There was no projection you would ever generate enough traffic.
- 30:06Speaker 1: It was just you know, this blind faith that don't worry,
- 30:09Speaker 1: it'll get better, or if we don't do this, we're
- 30:10Speaker 1: gonna be outside the conversation. That just simply wasn't true.
- 30:14Speaker 1: So now we have four pay journalism moving behind pay walls.
- 30:20Speaker 1: But then we have the five thirty eight in the
- 30:22Speaker 1: courts in the boxes. Is it they have they're all free?
- 30:27Speaker 1: Do they have just a different cost structure or are
- 30:30Speaker 1: they going to run into the same problem in a
- 30:32Speaker 1: few years when when the VC funding drives up, are
- 30:34Speaker 1: they gonna have the same issue? So I think the
- 30:36Speaker 1: cost structure is a really big piece of this issue.
- 30:39Speaker 1: I mean, any newspaper these days has they saw printing presses.
- 30:43Speaker 1: They still have trucks, a lot of them have unionized workforces,
- 30:47Speaker 1: you know, and they still have to support the legacy
- 30:50Speaker 1: part of the business because that still brings in seven
- 30:52Speaker 1: or eight percent of the total at revenue coming back
- 30:55Speaker 1: from from Laguardi. You see the New York Times printing area,
- 30:59Speaker 1: it van Wick, it's this, it's a football field, an
- 31:04Speaker 1: aircraft hangar facility. It looks brand new. It's got a
- 31:07Speaker 1: cost of millions, right, and then they got trucks going
- 31:10Speaker 1: out every day, you know, with unionized drivers and stuff.
- 31:14Speaker 1: Whereas you know, there's this website here in New York
- 31:16Speaker 1: City called d n A Info, which is kind of
- 31:19Speaker 1: a weird name for a website. It's actually getting a
- 31:22Speaker 1: lot of traffic. They've had a lot of really good
- 31:24Speaker 1: metro reporters from the New York Daily News. They've been
- 31:27Speaker 1: breaking a lot of stories. They do a lot of
- 31:28Speaker 1: good neighborhood stuff, and they don't have any these legacy costs.
- 31:31Speaker 1: So it's the structure. The model is that much cheaper.
- 31:35Speaker 1: So so the guys who have run the projections on
- 31:37Speaker 1: the eight and the boxes, Yeah, that's that's they should
- 31:42Speaker 1: be able to make a run of it. Well, keep
- 31:44Speaker 1: in mind five eight who owns five three eight? Right now?
- 31:47Speaker 1: Barry oh? ESPN? So you know ABC, esp the effective
- 31:52Speaker 1: right if if if it loses a few million dollars
- 31:57Speaker 1: here and there, it's a couple of quarters in the
- 31:59Speaker 1: couch cushion, it's all those Uh it's Disney World is subsidizing.
- 32:04Speaker 1: Yeah yeah, or ESPN. I mean ESPN is a huge cast.
- 32:07Speaker 1: So you know, um, and Jeff Bezos has bought the
- 32:10Speaker 1: Washington Post. He bought it for two fifty million, which
- 32:12Speaker 1: I think one percent of his net worth. Right, you
- 32:16Speaker 1: touch on something that's really interesting. Our big media outlets
- 32:20Speaker 1: eventually going to become trophy acquisition. And what was the
- 32:23Speaker 1: Chicago paper, the Chicago Tribune who picked that up? Well,
- 32:27Speaker 1: there was that whole unfortunate period with Sam's l who
- 32:32Speaker 1: who you know, drove that truck right into the mountain,
- 32:36Speaker 1: And now they're doing a spinoff where they're trying to
- 32:39Speaker 1: extort a big dividend out of the new company. I
- 32:41Speaker 1: actually actually wrote a piece for Representative Henry Waxman about it, right,
- 32:46Speaker 1: said that the La Times was supposedly up for and
- 32:48Speaker 1: the only Time part. But but for example, take the
- 32:51Speaker 1: Boston Globe, okay, so, which was formally owned by the
- 32:53Speaker 1: New York TI exactly. So in the late eighties or
- 32:55Speaker 1: early nineties, the Times paid one point one billion dollars
- 32:59Speaker 1: for Oh my god, I think I think they sold
- 33:01Speaker 1: it for fifty or seventy million plus. And actually I
- 33:05Speaker 1: think that Times had to keep some of the pension obligations. Yeah, so, yeah, right,
- 33:11Speaker 1: how do you lose a billion dollar? You know, it's
- 33:12Speaker 1: like the old joke by Buffett, how do you become
- 33:15Speaker 1: a millionaire? Started with a billion dollars, then you buy
- 33:17Speaker 1: an airplane. But so he sold it to John Henry,
- 33:20Speaker 1: who owns the Red Sox and who's committed to local
- 33:24Speaker 1: civic life in Boston, and he has a strong vested
- 33:27Speaker 1: interest in in having a healthy newspaper. At least I
- 33:30Speaker 1: hope he does. So the state of journalism is dependent
- 33:35Speaker 1: on the altruism of billionaires, he says, sitting in Bloomberg's
- 33:40Speaker 1: headquote World Right or some of the philanthropic efforts we've seen.
- 33:44Speaker 1: So Stoker's Pro pub because it was initially funded by
- 33:48Speaker 1: Herban Marion Sandler, you know, from from the countrywide right
- 33:53Speaker 1: or no, not country. Another mortgage company was the mortgage
- 33:56Speaker 1: company I know who you're talking about, right, and they
- 34:00Speaker 1: they just want a couple of Pulitzers. They I mean,
- 34:03Speaker 1: they're doing amazing work. But Joe Eisinger's piece publishes both
- 34:06Speaker 1: at Pro Publica and The New York Times, right, and
- 34:08Speaker 1: they did the piece on the New Orleans hospital which
- 34:12Speaker 1: ran in the time. I remember that. So the Sandlers
- 34:16Speaker 1: put up ten million dollars a year for a few years,
- 34:19Speaker 1: and now it's a lot of money. I mean, it
- 34:21Speaker 1: wasn't that much for them, but but I mean generally speaking,
- 34:24Speaker 1: and now they're off raising money elsewhere or Pro public
- 34:28Speaker 1: so so so the Sandlers, actually hurb Sandler's contribution has
- 34:32Speaker 1: been diminished because they've been able to find other sources
- 34:34Speaker 1: of money. So effectively, one aspect of journalism is either
- 34:39Speaker 1: find the sugar daddy or be fortunate enough to have
- 34:42Speaker 1: someone set up a foundation. And isn't that going on
- 34:46Speaker 1: with The Guardian in the UK? So, I mean, they're
- 34:49Speaker 1: a wealthy they're a big foundation. They've done really well, well,
- 34:53Speaker 1: they've just done really well. So they're run by the
- 34:55Speaker 1: Scott Trusts, that's called and the Guardian has been losing
- 34:58Speaker 1: money on a pretty a pretty regular basis. And the
- 35:02Speaker 1: Guardian has an amazing digital strategy. We actually were fortunate
- 35:06Speaker 1: at the Journalism school to hire Emily bell Away because
- 35:11Speaker 1: she was and I think at the time we hired her,
- 35:14Speaker 1: the Guardian newspaper sold around three hundred thousand copies in
- 35:17Speaker 1: their web audience was thirty million. That's amazing number. And
- 35:21Speaker 1: and that was five years ago. And from what I
- 35:23Speaker 1: understand now, I was just on a panel Earli this
- 35:26Speaker 1: morning with Heidi Moore, who writes for The Guardian, and
- 35:29Speaker 1: she said their web Allian sounds forty is angry at
- 35:33Speaker 1: me these days? I'm sure, I'm sure you'll make it up.
- 35:36Speaker 1: But anyway, So, so the Scott Trust owned a lot
- 35:39Speaker 1: of Auto Trader, which is this fantastically lucrative thing and
- 35:43Speaker 1: he sold it for about a billion dollars recently, so
- 35:46Speaker 1: that can be their endowment if you figure five investment
- 35:50Speaker 1: returned the fifty million dollars. And you know, at some
- 35:54Speaker 1: point they'll get rid of the presses and they'll go
- 35:57Speaker 1: to a pure digital operation. May not be you know,
- 35:59Speaker 1: a time the next few years, at some point they
- 36:01Speaker 1: will and you can run a pretty nice newsroom for
- 36:04Speaker 1: fifty million dollars to say the least. So so the
- 36:07Speaker 1: future of of media isn't completely hopeless, no, as long
- 36:11Speaker 1: as there's wealthy people around to fundent. And we are
- 36:14Speaker 1: seeing some business models emerging where media companies like The
- 36:18Speaker 1: Atlantic has a really lucrative kind of conference business. Uh.
- 36:22Speaker 1: You see a lot of woll Street Journal does a
- 36:24Speaker 1: lot of conferences business inside er is just into that
- 36:28Speaker 1: area exactly. The f t oh, you know, we really
- 36:30Speaker 1: haven't talked about great story. I love ft alphaville is.
- 36:36Speaker 1: I love that that blog which is outside the fire
- 36:39Speaker 1: the pay wall, but you know, from from our perspective,
- 36:44Speaker 1: it's a relatively inexpensive pay but like the Wall Street Journal,
- 36:47Speaker 1: it's really and expensive, so we sign up for that
- 36:49Speaker 1: as well. It's a really well regarded, well written paper,
- 36:54Speaker 1: very credible, very thoughtful. Uh, and they break a lot
- 36:58Speaker 1: of stories. But they were they were a little late
- 37:01Speaker 1: to the game on the digital subscription strategy. But they
- 37:04Speaker 1: really have when when you look at their digital subscriptions,
- 37:07Speaker 1: they've really done well. Um they've got They're very smart
- 37:10Speaker 1: about how to market it and and how to target
- 37:13Speaker 1: the marketing campaigns to people who were reading story X
- 37:16Speaker 1: versus story Why. I have said it's got to be
- 37:19Speaker 1: since Murdoch bought the journal, I have said the f
- 37:22Speaker 1: t is really should be the business section of the Times,
- 37:26Speaker 1: and if the Times was in a healthier situation, they
- 37:30Speaker 1: should actually reach out. But they can't. My plan B
- 37:34Speaker 1: is this guy buys The Times and then buys the
- 37:37Speaker 1: Ft to fold into it, and then you have a
- 37:41Speaker 1: really dominant global paper, both US and and continental. Well
- 37:47Speaker 1: that would be huge. I don't know if it's gonna
- 37:49Speaker 1: happen to anything. By the way, I give a lot
- 37:51Speaker 1: of free advice to billionaires. I don't know, because you know,
- 37:55Speaker 1: buying a newspaper seems like such a smart strategy thousand fourteen.
- 37:59Speaker 1: I don't know what they're thinking. It's not a business investment.
- 38:02Speaker 1: It's a trophy exactly. The New York Times is a
- 38:05Speaker 1: trophy The Wall Street Journal is a trophy. F T
- 38:07Speaker 1: is a trophy, and obviously the Washington Post, where I
- 38:10Speaker 1: have a column twice a month. Uh. And that's really
- 38:13Speaker 1: why bizos. You know, you could have called me directly,
- 38:16Speaker 1: could have saved them a lot of money. But um,
- 38:20Speaker 1: it's really the changing dynamics, so I know you have
- 38:25Speaker 1: to go somewhere else. I want to wrap this up
- 38:27Speaker 1: on a positive note. The future of journalism, the future
- 38:31Speaker 1: of financial reportage and media. Is it going to survive
- 38:36Speaker 1: in some healthy format or is it going to become
- 38:39Speaker 1: this little thing that's off in the corner. I'm more
- 38:42Speaker 1: confident about business journalism than really any other part of
- 38:45Speaker 1: the journalism world because and we see this when I
- 38:48Speaker 1: was at W dot com. You know we uh, when
- 38:52Speaker 1: I took over at W dot com have been around
- 38:54Speaker 1: for about five or six years, they already had about
- 38:56Speaker 1: half million subscribers. And why I left six years later,
- 38:59Speaker 1: we had over a million. And you know, I'd like
- 39:01Speaker 1: to say it is because of our great staff and
- 39:03Speaker 1: how smart I was and all that, but the truth
- 39:05Speaker 1: is people can see a direct relationship between paying for
- 39:09Speaker 1: quality news, paying for quality business news and and getting
- 39:12Speaker 1: something out of it. Right, now, is it just business
- 39:14Speaker 1: news that people who willing to pay for? Are they
- 39:16Speaker 1: going to be willing to pay for? I think nonsins
- 39:19Speaker 1: I think increasingly, as as people want to understand the world,
- 39:23Speaker 1: as we have a more globally connected world, and as
- 39:26Speaker 1: people realize that there's some relationship between the quality of
- 39:32Speaker 1: journalists doing the work and the quality of journalism that
- 39:34Speaker 1: you get out of them, that that there will be
- 39:36Speaker 1: increasing demand for it. Whether the demand will ramp up
- 39:40Speaker 1: fast enough I don't know, but as you see, if
- 39:43Speaker 1: you look at kind of any big business when it
- 39:45Speaker 1: goes through some huge, gut wrenching transformation, there's a lot
- 39:49Speaker 1: of the messiness along the way, and then eventually something emerges.
- 39:53Speaker 1: And I think we're seeing some of that emerged now.
- 39:55Speaker 1: And how long is it going to be before the
- 39:59Speaker 1: unit a verse of of financial news in general media
- 40:04Speaker 1: um is has find comfortable footing. How long do you
- 40:09Speaker 1: think this transitional period is going to be? Are we
- 40:13Speaker 1: through the worst of it or is there still a
- 40:15Speaker 1: lot more wrenching things to come. I think that we're
- 40:18Speaker 1: in for a long period of of of this, because
- 40:23Speaker 1: you know, there's a Columbia business professor wrote her book
- 40:26Speaker 1: called the end of competitive advantage as about how barriers
- 40:30Speaker 1: to entry fall as quickly as as you erect them.
- 40:33Speaker 1: I mean, in the old days, you would erect a
- 40:35Speaker 1: barrier to entrying in in your business, and in the
- 40:38Speaker 1: last five, ten, twenty years now, thanks to technology, as
- 40:41Speaker 1: soon as you build it, somebody's out there trying to
- 40:43Speaker 1: figure out a way around it. So I think what
- 40:47Speaker 1: you need are journalism institutions that are much more nimble,
- 40:50Speaker 1: much more technologically adept um. We've started at the j School,
- 40:55Speaker 1: at the Journalism School, training students in computer science and
- 40:58Speaker 1: coding and data and algor of them because we want
- 41:01Speaker 1: the next generation of journalists to be much more adept
- 41:04Speaker 1: at this stuff, and to be much more pliable and flexible,
- 41:07Speaker 1: and to have the kind of dexterity to deal with
- 41:10Speaker 1: unending technological change. You know what, I would be remiss
- 41:13Speaker 1: and I know you have to run. I would be
- 41:14Speaker 1: remiss if I didn't mention recode Mosburg right, the two
- 41:20Speaker 1: technical Walt Mossburg is a legend at in technology at
- 41:25Speaker 1: the Journal. That's just another example of no legacy costs.
- 41:29Speaker 1: Launch a new model and immediately immediately hit the ground
- 41:34Speaker 1: and and with traction and gained an audience. And it
- 41:37Speaker 1: also shows the power of individual brands. So if you're
- 41:41Speaker 1: I don't know how many Twitter followers karro Switcher had
- 41:43Speaker 1: at the time that she left out Jones and started
- 41:46Speaker 1: her own business, but I'm sure it was in the
- 41:47Speaker 1: hundreds of thousands. So when she went from the journal
- 41:51Speaker 1: to her new business, she took those followers with her.
- 41:55Speaker 1: In the old days, if we went from the Wall
- 41:56Speaker 1: Street Journal to the New York Times, your readers state
- 41:59Speaker 1: at the Wall Street starting over. Isn't that interesting? And
- 42:02Speaker 1: think about the kind of incentives that creates for journalists
- 42:05Speaker 1: these days. If you can create your own audience, you
- 42:08Speaker 1: can basically take that with you anywhere you go, and
- 42:11Speaker 1: so that increases, you know, the incentives to do it,
- 42:14Speaker 1: and it means that you have a lot more individual
- 42:16Speaker 1: control over your career. And so the future isn't bleak
- 42:20Speaker 1: for journalists at all. And the future of the media
- 42:24Speaker 1: is going to be different than it is today. But
- 42:26Speaker 1: there's reasons for optimism. And you know, there's a lot
- 42:29Speaker 1: of great stuff to read online. And when you think
- 42:31Speaker 1: about you're sitting there with an uh your iPhone at
- 42:35Speaker 1: the doctor's office and in waiting half an hour you're
- 42:38Speaker 1: not reading you know, US News and World Report from
- 42:42Speaker 1: four weeks ago, where readers digest from last month. You
- 42:44Speaker 1: have access to literally thousands or millions of sources the world,
- 42:49Speaker 1: the entire world. I mean, isn't that a good thing?
- 42:51Speaker 1: It isn't there something good about that? And you know,
- 42:55Speaker 1: over time we will figure out how the businesses. We're
- 42:57Speaker 1: always seeing some business models emerging. And opportunity to be
- 43:00Speaker 1: able to sit at yourdentist's office and read the Johannesburg
- 43:03Speaker 1: newspaper or listen to a radio station from Prague, or
- 43:07Speaker 1: read your kid's blog all on the same device. There's
- 43:10Speaker 1: something good about that. I think there's something fantastic about it. Well,
- 43:14Speaker 1: that's an optimistic note we should end on. We should
- 43:17Speaker 1: always end on an optimistic That's right. I've been speaking
- 43:19Speaker 1: with Bill Gruskin, formerly of the Wall Street Journal, now
- 43:22Speaker 1: with the Colombia School of Journalism. Bill, thank you so
- 43:25Speaker 1: much for coming. Thank you, bry. This was a lot
- 43:26Speaker 1: of fun. Yeah, this has been great and we'll see
- 43:29Speaker 1: you again next week. You're listening to Masters in Business
- 43:33Speaker 1: with Berry rid Holts on Bloomberg Radio.