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DevOps: Are typical MSP service offerings really any different to an "app"?
This a question from a Patreon Supporter.
I've long held a view that MSPs need to be more agile in their methodology and adopt a slightly unique variation of DevOps culture to be competitive in delivering their services. It seems to be a common problem when enterprise ITSM platforms are applied to MSPS resulting in team isolation which is the antithesis of DevOps culture. Traditional DevOps is about developing and deploying apps. Are typical MSP service offerings really any different to an "app"? They have a lifecycle; the market demands new features before we are finished rolling out last…
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