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One Marker Away From Landing the Plane

Andy Hilger never planned on a corporate career. English and philosophy major. Master's in creative writing. Spent his 20s working in a group home and an environmental company — pretty sure the corporate world wasn't for him.

Then he took a job at Allegiance Group just to pay the rent. And one chaotic meeting changed everything. A flip chart marker rolled in front of his chair. He reached down to pick it up. His boss pulled his chair away. And suddenly the behind-the-scenes note taker was standing in front of four angry people being told to "land the plane."

What happened next set the…

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