Latest / Enhance.training / 5 Principles To Develop Influence As A Manager
Transcript
- 0:00SPEAKER_00: Develop influence as a manager or at any level, in fact, and you'll be able to do more, deliver better results, and be viewed as more valuable in your role.
- 0:10SPEAKER_00: The greater your influence, and the more that you use your influence for the benefit of the team and the business, the greater your personal rewards.
- 0:18SPEAKER_00: Build your influence and you will have more opportunities, higher social standing, more pay, frequent promotions and more.
- 0:26SPEAKER_00: Gaining these help you build further influence at work.
- 0:30SPEAKER_00: And influence is not authority.
- 0:32SPEAKER_00: You get authority from your position.
- 0:34SPEAKER_00: Influence comes from who you are, how you act, and how you help others.
- 0:39SPEAKER_00: Influencing others in the workplace is a skill that anyone can learn and improve.
- 0:45SPEAKER_00: Five principles for you to develop influence as a manager are firstly, build true expertise in what you do.
- 0:52SPEAKER_00: Secondly, become good at leading yourself.
- 0:55SPEAKER_00: Third, help others solve their problems.
- 0:58SPEAKER_00: Fourth, have the courage to use your voice.
- 1:01SPEAKER_00: And fifth, strategically build authentic relationships.
- 1:05SPEAKER_00: As I go through these key principles in influencing others, I will share practical tips of how to develop your influence at work.
- 1:13SPEAKER_00: Each of these actions will build long-term and consistent influence over all types of people, which I think is essential to be an effective manager or leader.
- 1:23SPEAKER_00: Short-term techniques or tricks are often detrimental to longer-term influence.
- 1:29SPEAKER_00: The first action to develop influence as a manager is to build true expertise in what you do.
- 1:35SPEAKER_00: You can't do this overnight.
- 1:37SPEAKER_00: You absolutely can do this step by step over time.
- 1:42SPEAKER_00: You don't have to be amazing at what you do to influence others.
- 1:46SPEAKER_00: You do have to be above average to build influence through how well you do your job.
- 1:51SPEAKER_00: Think about what skills you really need to get better at to become better at your job.
- 1:57SPEAKER_00: Focus on and work at developing these.
- 2:00SPEAKER_00: The average person goes home at the end of the day and wants to leave work behind them.
- 2:04SPEAKER_00: To get better, you only have to spend a bit more time than the average person each day working on your skills, knowledge and approach.
- 2:13SPEAKER_00: Ask your boss for extra projects and experience.
- 2:16SPEAKER_00: Work to build solutions to some of their challenges.
- 2:19SPEAKER_00: Find a mentor or coach outside of work to help you.
- 2:22SPEAKER_00: Join peer networking groups.
- 2:24SPEAKER_00: There is so much that you can do to help yourself build expertise.
- 2:28SPEAKER_00: Measure your progress by comparing to what you were like a month or even a year ago.
- 2:34SPEAKER_00: All those extra 10 minutes and half an hour add up over time.
- 2:38SPEAKER_00: Be patient and keep at it.
- 2:40SPEAKER_00: You will build true expertise quicker than you think.
- 2:44SPEAKER_00: Expertise creates influence.
- 2:46SPEAKER_00: For example, think of all the questions and help you ask from those you view as experts around you.
- 2:53SPEAKER_00: The more people come to you for help, the more influential you become at work.
- 2:58SPEAKER_00: Others want your opinion, your advice, and your help.
- 3:02SPEAKER_00: Provide that expert help and you build trust, relationship, favours, and a lot more influence.
- 3:09SPEAKER_00: My name is Jess Coles, and if you're new to this podcast, Enhanced.training provides resources and courses for you to build management expertise and confidence to lead any team to their best performance.
- 3:21SPEAKER_00: I've included links to additional resources in the podcast description to help you build influence at work as a manager.
- 3:28SPEAKER_00: Do take a look at these.
- 3:30SPEAKER_00: The second action to develop influence as a manager is to become good at leading yourself.
- 3:37SPEAKER_00: You are a true leader when others want to follow you.
- 3:40SPEAKER_00: They don't follow you because they have to, but because they want to.
- 3:44SPEAKER_00: We follow those individuals that are better at leading themselves than we are.
- 3:49SPEAKER_00: The classic hero storyline is a person struggling with themselves.
- 3:54SPEAKER_00: They fight and battle to overcome their fears, their limitations, their insecurities, and their lack of confidence.
- 4:01SPEAKER_00: They keep working at overcoming their self-imposed limitations.
- 4:04SPEAKER_00: Finally, they master themselves and find those around them want to follow them.
- 4:10SPEAKER_00: The hero of the story becomes a great leader.
- 4:13SPEAKER_00: Leaders we respect and admire have a battle with themselves and won.
- 4:18SPEAKER_00: They know a lot about themselves.
- 4:20SPEAKER_00: They are very honest with themselves.
- 4:23SPEAKER_00: These leaders like themselves and have a lot of quiet self-confidence.
- 4:28SPEAKER_00: The better you are at leading yourself, firstly, the more likely you will give first to others before taking.
- 4:35SPEAKER_00: Secondly, you will listen and celebrate other people's differences, which builds deeper trust and better relationships a lot quicker.
- 4:43SPEAKER_00: Third, the less likely you will be influenced by yourself, which leads to better decisions, actions and behaviours for the team's best interests rather than just your own.
- 4:54SPEAKER_00: Fourth, the less you will need others to confirm your self-worth, making you more self-sufficient, happier, and self-confident.
- 5:02SPEAKER_00: To build your influence at work and throughout your life, work on, firstly, learning who you are, what your hopes, dreams, ambitions, hot buttons and dislikes are.
- 5:12SPEAKER_00: Secondly, be clear about your own strengths and be happy to reveal some of your weaknesses.
- 5:17SPEAKER_00: Third, learn to listen to yourself and be mindful of what influences you, your decisions and your actions.
- 5:24SPEAKER_00: And fourth, focus on helping others around you before helping yourself.
- 5:29SPEAKER_00: When you can look yourself in the mirror and be proud of who you are and how you conduct yourself, you are likely to develop a loss of influence as a manager.
- 5:38SPEAKER_00: The third action to develop influence as a manager is to help others solve their problems.
- 5:44SPEAKER_00: Your success as a leader or manager is measured in how well you help others develop and become more effective in their roles, and how well you get everyone working together as a team.
- 5:56SPEAKER_00: A leader or manager's job is helping others be better and do better, and thus deliver better results for the company that employs you all.
- 6:05SPEAKER_00: Anyone can build a lot of influence by consistently helping others solve their problems.
- 6:11SPEAKER_00: Something I found out early in my career.
- 6:14SPEAKER_00: The more I helped other people solve their problems, the more they helped me solve my problems when I asked for help.
- 6:21SPEAKER_00: Getting a ton of people helping you solve your problems makes you very effective at your job and builds a lot of influence.
- 6:29SPEAKER_00: As a result, I got a lot more done than many of my peers, even when I was making time to help others.
- 6:35SPEAKER_00: Go out of your way to be helpful.
- 6:38SPEAKER_00: Look for opportunities to proactively help others or make their lives at work easier.
- 6:43SPEAKER_00: Teach others to solve their own problems, which is another great investment as a manager.
- 6:48SPEAKER_00: Get resources in place when others need them.
- 6:50SPEAKER_00: Use your influence to get help to others that much quicker.
- 6:54SPEAKER_00: Use your influence to find out what is happening around the business and pass this on when it helps provide context and direction and helps others do their job better.
- 7:03SPEAKER_00: The more you help, the more those around you will feel obligated to help you.
- 7:07SPEAKER_00: Plus, you'll be strengthening relationships and your influence.
- 7:11SPEAKER_00: People are more likely to allow themselves to be influenced by those they like, those they trust to keep their interests in mind, and those that have helped them in the past.
- 7:20SPEAKER_00: Use reciprocity to build your influence in the workplace.
- 7:25SPEAKER_00: The fourth action to develop influence as a manager is to have the courage to share your voice.
- 7:30SPEAKER_00: To lead others is to have the courage to do something different, to try new things, to take risks.
- 7:37SPEAKER_00: A great place to start building your confidence in leading is to share your voice, your opinions, your ideas, and your solutions to problems.
- 7:45SPEAKER_00: You can start with small groups that you know and with small problems, then build towards solving bigger, more visible problems and speaking with more and more senior people.
- 7:55SPEAKER_00: Doing your homework first will give you the courage to share your voice and start building your influence.
- 8:01SPEAKER_00: Everyone has an opinion.
- 8:03SPEAKER_00: Not that many have a considered and researched opinion.
- 8:06SPEAKER_00: The more homework you do, the more compelling and valuable your ideas and solutions are likely to become.
- 8:12SPEAKER_00: The more valuable your ideas and solutions, the more others will want to hear them.
- 8:17SPEAKER_00: The more people wanting to listen to you, the more influence you have.
- 8:21SPEAKER_00: When you share your opinion, ideas or solutions, work out why your approach is valuable to the business.
- 8:27SPEAKER_00: How does it increase revenue, reduce costs, increase efficiency, increase scalability, improve customer relations, save time, etc.?
- 8:36SPEAKER_00: Can you quantify the benefits to the company using financial data?
- 8:40SPEAKER_00: Do you have alternative options you have discounted?
- 8:44SPEAKER_00: Why have you chosen the option you have?
- 8:46SPEAKER_00: How easy will it be to implement your solution and what resources might be required?
- 8:52SPEAKER_00: Do your homework, understand and define the problem, and then work out different practical ways it might be solved.
- 8:59SPEAKER_00: Work out how you're going to communicate your solution clearly, concisely, and in a compelling way.
- 9:05SPEAKER_00: The more you practice this process, the quicker and easier you'll find doing it.
- 9:10SPEAKER_00: The more you go through this process, the more valuable your opinion, ideas, and solutions will become, and the more influence you'll build as a result.
- 9:19SPEAKER_00: The fifth action to develop influence as a manager is to strategically build authentic relationships.
- 9:25SPEAKER_00: The actions we have already discussed will be a massive help in building good relationships with colleagues and bosses.
- 9:32SPEAKER_00: For managers and leaders, focus on building good trusting relationships with all team members.
- 9:38SPEAKER_00: You'll be relying on your team to help you deliver great results.
- 9:42SPEAKER_00: There are a ton of actions you should take to build good relationships.
- 9:46SPEAKER_00: Some of these include, you know, firstly being open and honest with your team.
- 9:51SPEAKER_00: Secondly, communicate and share information to help your team work more effectively.
- 9:57SPEAKER_00: Third, work hard to help solve the problems your team members have.
- 10:01SPEAKER_00: Fourth, be nice, friendly and approachable.
- 10:04SPEAKER_00: Fifth, ask and persuade a lot more than telling your team.
- 10:09SPEAKER_00: Sixth, listen to team members and proactively demonstrate you value them by implementing their good ideas and solutions.
- 10:17SPEAKER_00: Seventh, be flexible, fair and reasonable.
- 10:20SPEAKER_00: Eighth, put in time and effort to proactively develop the skills and experience of your team members.
- 10:27SPEAKER_00: The more your team respects, likes and admires you for what you can do for them and how you do that, the more they will help you and help the team achieve goals.
- 10:38SPEAKER_00: Outside of your team, work to build strong relationships with your boss, your boss's peers, leadership team members, and all the stakeholders and supporters of your team.
- 10:47SPEAKER_00: Also build relationships with individuals that are influential within your organization.
- 10:52SPEAKER_00: We allow those we trust and like to influence us a lot more than those that we don't like and don't trust as much.
- 11:00SPEAKER_00: The more influence you build, the more effectively you'll be able to manage and lead others.
- 11:06SPEAKER_00: So, in summary, use the five actions or principles we have been through today to develop influence as a manager.
- 11:12SPEAKER_00: Each of these are vital principles to put into practice to enable you to be very effective in your role as a manager and a leader.
- 11:21SPEAKER_00: The best way to build influence is to help others do better and be better.
- 11:26SPEAKER_00: If a person does not reciprocate and help you in return, concentrate your efforts on those that do help you when asked.
- 11:33SPEAKER_00: The five actions or principles to develop influence as a manager are firstly build true expertise in what you do.
- 11:41SPEAKER_00: Secondly, become good at leading yourself.
- 11:44SPEAKER_00: Third, help others solve their problems.
- 11:47SPEAKER_00: Fourth, have the courage to use your voice.
- 11:50SPEAKER_00: And fifth, strategically build authentic relationships.
- 11:54SPEAKER_00: Don't forget to visit us at enhanced.training for resources and courses to increase your influence and effectiveness as a manager.
- 12:02SPEAKER_00: If you have any questions on five principles to develop influence as a manager, please email me at support at enhanced.training and I'll get back to you.
- 12:11SPEAKER_00: Thanks very much for listening, and I look forward to speaking to you again soon.