New Business Processes #LIVE

HVAC School - For Techs, By Techs · Mar 6, 2020 · 52m

We discuss some of the new, possibly strange-sounding business processes we've decided to implement at Kalos in 2020.

First of all, we are going to add terms and conditions that our customers must agree to. These terms and conditions include a "hold harmless" disclaimer regarding viruses, fungi, and bacteria. Florida forbids us from discussing mold, so a "hold harmless" disclaimer protects us from liability for something we aren't even allowed to discuss.

We also have to reinforce automobile safety to protect ourselves and our employees. Small fender-benders can spiral into serious legal…