Anita Nowak: How to Engage in Purposeful Empathy Whenever You Need It
You don't have to wait for empathy to strike. You can intentionally choose to engage in what my guest today calls Purposeful Empathy to change the dynamic of any interaction. But how? And how do you maintain your own boundaries when being empathic is part of your job? Today, my guest, Anita Nowak, shares what purposeful empathy is, how and when to engage it, and even how to step back and reclaim your boundaries when empathy could burn you out. We both share personal stories of when we've actively chosen empathy in tough situations and how it transformed the exchange. We discuss the…
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