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101: The Fire Alarm Accountability

We've all been there. Your child or an employee just made a mistake that makes you want to cringe.

It happens. What's important is how you react to it. Do you ignore it, or do you take accountability and turn it into a teaching moment? Josh Turley, the CEO of RTA, shares lessons he learned from a recent family trip on the importance of overcoming your own fear to help your children - or your employees - grow from their mistakes.

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