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DEWA promotes responsible electricity and water use to conserve resources and protect homes · DEWA Podcasts

• 0:00
  Hello and welcome! Today, we're looking at how
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  the Dubai Electricity and Water Authority, you
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  know, DIWA, is urging residential customers to
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  use electricity and water responsibly. Yeah,
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  definitely. It really helps us conserve resources
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  while protecting our properties and enhancing
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  safety. It is such an important initiative. Through
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  a range of modern digital services, households
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  can now detect faults and leaks at an early stage.
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  Diwa points out that regular inspections and
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  preventative maintenance of internal water connections,
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  tanks, and, like, household appliances are crucial.
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  Right, right. They play an important role in
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  reducing the risk of sudden faults and water
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  leaks. That early detection really is the key
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  to avoiding extensive damage. But what should
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  we actually be looking for? According to Diwa,
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  the most common warning signs of a leak are water
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  stains on floors, walls, and ceilings. Hmm. You
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  should also check around washing machines, too.
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  And we shouldn't just look indoors. Stains outside
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  the home may indicate a leak in external pipes,
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  connections, or irrigation systems. Areas like
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  water tanks, bathrooms, kitchens, and swimming
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  pools are the most prone to leaks. Oh, wow. Yeah,
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  they often result from damaged tanks, poor installation,
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  or just aging fixtures like toilet cisterns and
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  water heaters. To stay ahead of this, Diwa advises
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  its customers to test their faucets twice a year,
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  simply by turning off all water appliances and
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  observing the water meter. They also stress the
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  importance of complying with regulations and
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  technical guidelines. For example, they advised
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  against connecting internal water systems directly
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  to the main water line. Okay. You shouldn't do
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  it without a water tank. Right. And households
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  are encouraged to ensure that those tanks are
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  cleaned and maintained regularly to minimize
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  faults. But what happens if you miss a physical
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  sign? That is where Diwa's smart app comes in.
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  The High Water Usage Alert service helps households
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  detect leaks. Nice. It monitors the water connections
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  right after the meter. Exactly. Households receive
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  instant notifications when the smart meter system
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  records an abnormal increase in consumption.
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  Wow, that's fast! It acts like a digital safety
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  net. And it is not just for water, either. Households
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  can also use the smart response service to identify
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  the cause of any power outage. If the fault is
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  internal, you should contact your building's
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  maintenance team. Got it. Or you can reach out
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  to an authorized electrical technician. You can
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  even use the Diwa store on the smart app to hire
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  reliable technical service providers. But if
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  the issue is external and related to Diwa's network,
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  customers can simply call the emergency number,
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  991. Right. Then Diwa will dispatch a technical
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  team to restore power safely and efficiently.
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  All of these great digital solutions and practical
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  tips are part of Diwa's Enjoy Sustainable Vibes
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  this summer campaign. Love that name. It really
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  encourages households to adopt more sustainable
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  habits. It certainly makes conservation much
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  more accessible. Now, here's a question we'd
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  like you to think about. Ooh, yes. Based on these
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  guidelines, which of your daily household habits
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  could you change today to make your home more
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  sustainable?