How Observation, Humility, and Coaching Create Better Facility Leaders with Maria Ruiz of UNICEF USA
What does it take to lead people through uncertainty, change, and constant operational demands? In this episode of Facility Rockstars, Jay Culbert sits down with Maria Ruiz, Facilities and Operations Manager at UNICEF USA, to discuss the leadership lessons she's learned across healthcare, nonprofit, and corporate environments.
Maria shares why learning not to take things personally transformed her leadership approach, how succession planning extends far beyond retirement, and why empathy, mentorship, and continuous improvement are critical for building resilient teams. From managing difficult…
The skinny
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