Latest / Dr Justin Coulson's Happy Families / #348 A Listener Question From the Covid Pressure Cooker
Transcript
- 0:03Speaker 1: It's the Happy Families podcast. It's the podcast for the
- 0:07Speaker 1: time poor parent who just wants answers.
- 0:10Speaker 2: Now, let's put this into context and accept and acknowledge
- 0:13Speaker 2: that every now and again the children are going to
- 0:14Speaker 2: be unkind towards one another. And that's life.
- 0:16Speaker 1: And now here's the stars of our show, my mom
- 0:19Speaker 1: and dad.
- 0:20Speaker 2: It's just occurred to me. We're in September. It's the
- 0:23Speaker 2: seventh of September. What has happened to the year, Missus Coulson,
- 0:27Speaker 2: Missus Happy Families. No one's traveling. Half the country's in lockdown.
- 0:32Speaker 3: I think everybody's just renovating. Do you know how hard
- 0:36Speaker 3: it is to find a trading these days.
- 0:37Speaker 2: We had to call a tradesman recently and they.
- 0:40Speaker 3: Told us he couldn't come from next year. Now that's right,
- 0:43Speaker 3: not to mention how much the price had increased since
- 0:46Speaker 3: last year when we had him.
- 0:47Speaker 2: Quote, we're talking this is a special week about COVID.
- 0:51Speaker 2: This week we're talking about all the dramas associated with
- 0:53Speaker 2: raising a family during COVID. But let's just acknowledge the
- 0:56Speaker 2: reality that if you want to get a trade during COVID,
- 0:59Speaker 2: I really chose the wrong profession, didn't I like tradees
- 1:01Speaker 2: have got to be doing okay right now? Mind you,
- 1:03Speaker 2: they are saying the prices have gone up, it's not
- 1:05Speaker 2: their fault. Tough time to be renovating. Good luck if
- 1:08Speaker 2: that's where you are.
- 1:10Speaker 3: A memory popped up in my Facebook feed the other
- 1:12Speaker 3: day and I haven't shared it with you, but it
- 1:14Speaker 3: was so awesome and so characteristic of miss Ella so
- 1:17Speaker 3: ELA's seventeen Yep, this was five years ago.
- 1:20Speaker 2: Okay, six years ago, Okay, six years ago.
- 1:22Speaker 3: So Elie says to me last night, Mum, why are
- 1:24Speaker 3: you so awesome? My first thought was just a fobber off,
- 1:28Speaker 3: but my response, I was just born that way. Her
- 1:31Speaker 3: comeback was gold. Now I know why I'm so awesome.
- 1:34Speaker 3: It's just in my blood.
- 1:36Speaker 2: How good is that kid? She's so good? Brilliant stuff. Oh,
- 1:39Speaker 2: by the way, we are doctor Justin and Kylie Coulson.
- 1:42Speaker 2: I'm the author of a bunch of books about making
- 1:43Speaker 2: your family happier. Kylie, mum do our six daughters and
- 1:46Speaker 2: my wife. Since the late nineteen nineties. I've stopped counting
- 1:48Speaker 2: the years because it still feels like we're right at
- 1:52Speaker 2: the beginning and there's so much to look forward to. However,
- 1:55Speaker 2: COVID certainly can make some of our years feel longer.
- 1:58Speaker 2: And today, as we do every Tuesday, we want to
- 2:00Speaker 2: answer your questions about how to survive life with whatever
- 2:04Speaker 2: you're doing family wise. This is a special COVID question
- 2:07Speaker 2: from Carol.
- 2:09Speaker 3: She says tips for dealing with sibling rivalry.
- 2:12Speaker 2: Oh, I have.
- 2:13Speaker 3: A twelve year old boy, seven year old girl, and
- 2:16Speaker 3: in the context of the pressure cooker of COVID, how
- 2:20Speaker 3: do I help my daughter deal with her emotions. She's
- 2:25Speaker 3: very good at verbalizing them, but she gets overwhelmed and
- 2:27Speaker 3: reactive and blames others.
- 2:29Speaker 2: So twelve year old boys, seven year old girl. And
- 2:33Speaker 2: this is the thing with siblings, right, And if you've
- 2:36Speaker 2: been listening a long time listener of the podcast, you
- 2:37Speaker 2: will have heard me say this before. As adults, we
- 2:42Speaker 2: still struggle with our siblings sometimes like we're grown ups.
- 2:45Speaker 2: We're mature. We know how to regulate our behavior and
- 2:47Speaker 2: our emotions. We know how we're supposed to soften the relationship.
- 2:51Speaker 2: Makes everything work out curly.
- 2:53Speaker 3: We get to live in separate houses. That makes a
- 2:55Speaker 3: huge difference.
- 2:55Speaker 2: Sometimes we know just live in separate houses, we live
- 2:57Speaker 2: in separate states or countries, and we still kind of
- 3:00Speaker 2: roll or us and going, oh do I have to
- 3:01Speaker 2: spend time with my siblings? Like really? So when I
- 3:03Speaker 2: hear parents complain about the kids not getting on so well,
- 3:07Speaker 2: I'm like, how old are you and how's that going
- 3:09Speaker 2: for you? Like really?
- 3:12Speaker 3: But I think you know, she puts it into context.
- 3:14Speaker 3: This is pressure cooker, and I don't think it's even COVID.
- 3:17Speaker 3: COVID is definitely exacerbating it for families who are stuck
- 3:20Speaker 3: in lockdown. But the reality is the pressure cooker is
- 3:23Speaker 3: the family.
- 3:24Speaker 2: Yeah, yeah, that's right. But if you're in a lockdown
- 3:26Speaker 2: situation and the kids, I mean, they're stuck with each other, right.
- 3:30Speaker 2: Government regulations, depending on how restrictive things are where you live,
- 3:34Speaker 2: may only allow you to get out of the house
- 3:36Speaker 2: for an hour to see somebody from not your household
- 3:38Speaker 2: for an hour, so long as you're exercising and socially
- 3:41Speaker 2: distancing and running around a park or something like that.
- 3:43Speaker 2: I mean, it's just so challenging. And so when parents
- 3:46Speaker 2: say to me, I just want my kids to get
- 3:48Speaker 2: along right there with you, like we've got six of
- 3:51Speaker 2: our own daughters, and it tears our hearts out when
- 3:54Speaker 2: they're unkind to each other because we try so hard
- 3:57Speaker 2: to model kindness in our home.
- 3:58Speaker 3: Well, on the other end, I think I think some
- 4:00Speaker 3: of our most beautiful moments as a family is when
- 4:03Speaker 3: we've just taken a step back and hurt the kids
- 4:07Speaker 3: in the background, and everyone's laughing, or they're just having
- 4:10Speaker 3: a conversation together.
- 4:11Speaker 2: It's just yeah, it's like the.
- 4:12Speaker 3: Angels are sinking, the heavens are streaming down, and it
- 4:17Speaker 3: just feels so good when you have those moments.
- 4:21Speaker 2: I guess my point is we as adults didn't get
- 4:24Speaker 2: along with our siblings when we were younger. For the
- 4:27Speaker 2: most part. Pretty much everyone I talk to it says, yeah,
- 4:29Speaker 2: it didn't get on with my brother or my sister
- 4:30Speaker 2: or whatever. And even as adults, we still struggle with
- 4:33Speaker 2: them now, and so our expectation that our children are
- 4:36Speaker 2: going to get along with their siblings may be a
- 4:38Speaker 2: little unfair, and developmentally it's hard because they don't have
- 4:41Speaker 2: the same skills that we do in terms of emotional
- 4:43Speaker 2: and behavioral regulation, ability to communicate, and sometimes they're sharing
- 4:47Speaker 2: the same room in COVID, they're sharing the same house
- 4:50Speaker 2: twenty three hours a day, so it's really unfair.
- 4:53Speaker 1: You know.
- 4:53Speaker 2: The other point I want the other hour, Well, that's
- 4:55Speaker 2: when they're going and exercising. I get out of the
- 4:57Speaker 2: house and they don't have to put up with their
- 4:58Speaker 2: siblings for that hour, depending on how old they are.
- 5:01Speaker 2: But I mean, you've got a seven year old and
- 5:02Speaker 2: a twelve year old, like they're stuck right now in
- 5:04Speaker 2: a lockdown situation. The other thing that strikes me when
- 5:07Speaker 2: I think about this whole parenting and sibling getting along
- 5:11Speaker 2: with others situation is they didn't actually choose to be siblings.
- 5:16Speaker 2: The parents made the choice to have the sibling. They're
- 5:19Speaker 2: stuck with somebody that they didn't even choose to be with.
- 5:22Speaker 2: But here's the great irony here, even as adults who
- 5:25Speaker 2: have chosen to be in a mutual and consensual intimate relationship.
- 5:30Speaker 2: I've picked you, Kylie. I've said you're the one that
- 5:32Speaker 2: I want to be with for the rest of my
- 5:34Speaker 2: life forever. You're my everything. You complete me. To quote
- 5:38Speaker 2: Tom Cruise in Jerry maguire, was it Jerry McGuire, I
- 5:41Speaker 2: don't know there's a you complete me like, I'm pretty
- 5:43Speaker 2: sure it's in Jerry maguire, And yet we still struggle
- 5:47Speaker 2: to get along sometimes. What are you saying I'm just
- 5:50Speaker 2: being honest, like every every intimate relationship that I'm to
- 5:54Speaker 2: be a bit testy sometimes I can be really, you're
- 5:58Speaker 2: going to put that in. I can't for that.
- 6:00Speaker 3: You're saying that, well, look, everyone listening is my friend.
- 6:03Speaker 2: Yeah, that's right, that's right, And I can't say what
- 6:07Speaker 2: happened just a couple of weeks ago when I wasn't testy,
- 6:10Speaker 2: but somebody sure was not saying anything about that. So again,
- 6:15Speaker 2: the point is, we struggle, even as adults to get
- 6:17Speaker 2: along with the person that we've chosen to be with,
- 6:21Speaker 2: and so to ask the kids to get along with
- 6:23Speaker 2: one another. I just think sometimes our expectations on the
- 6:27Speaker 2: kids are a little bit unfair. Does that mean we
- 6:28Speaker 2: should give up and say, oh, well they're not going
- 6:30Speaker 2: to get along? No, of course not. It just means
- 6:32Speaker 2: let's put this into context and accept and acknowledge that
- 6:34Speaker 2: every now and again the children are going to be
- 6:36Speaker 2: unkind towards one another, and that's life. And sometimes they're
- 6:39Speaker 2: going to be brutally unkind, and sometimes it's not going
- 6:42Speaker 2: to be sometimes sometimes it's going to feel like it's
- 6:45Speaker 2: all the time. But we do need to help, so
- 6:48Speaker 2: we're fast running out of time already, and we've got
- 6:50Speaker 2: to take a break. But before we do that, I
- 6:52Speaker 2: want to share my number one tip that I've been
- 6:54Speaker 2: experimenting with lately. I had a conversation with doctor Jodi Richardson.
- 6:57Speaker 2: She wrote a book with Michael Gross called Anxious Kids,
- 7:00Speaker 2: and we were catching up a few weeks ago, and
- 7:02Speaker 2: it was a really interesting discussion that we had, and
- 7:05Speaker 2: she shared with me a line that she has found
- 7:07Speaker 2: extraordinarily useful, and I thought, I'm all for a simple script.
- 7:12Speaker 2: I don't know anyone that'll say no to a script.
- 7:15Speaker 2: Tell me if you've noticed that I've been saying this lately.
- 7:17Speaker 2: I'll say to the kids when they're fighting, I'll say, Annie,
- 7:21Speaker 2: is that helpful? Have you heard me say that?
- 7:24Speaker 3: No?
- 7:25Speaker 2: Oh, where have you been. I'm the only one doing
- 7:28Speaker 2: any parenting around here, for goodness sakes, I've probably been
- 7:30Speaker 2: hanging the washing. That pile just keeps getting bigger and
- 7:33Speaker 2: bigger these days. Yet laundry, that's what you do. The laundry.
- 7:36Speaker 2: That's it. Laundry and cooking. And I've just found that
- 7:39Speaker 2: that one question, because here's the thing. Sometimes if we
- 7:42Speaker 2: sit down with the kids and we say we want
- 7:44Speaker 2: to have a nice family. We start the lecture about
- 7:46Speaker 2: how our family should feel and how it should be,
- 7:48Speaker 2: and how we're supposed to respect one another and treat
- 7:49Speaker 2: one another nicely, and in the moment, the reality is
- 7:53Speaker 2: they don't care. They're upset, they're feeling offended, they're feeling
- 7:58Speaker 2: like their brother or their sister is the worst person
- 8:00Speaker 2: on the whole planet. And we're trying to tell them
- 8:02Speaker 2: to be nice and they look at us and they're like,
- 8:04Speaker 2: I don't care. I just don't care. So a helpful
- 8:09Speaker 2: question is is this helpful? And it changes the focus
- 8:16Speaker 2: of what we're doing. We immediately become oriented towards moving
- 8:20Speaker 2: in a positive direction rather than dwelling on all the
- 8:22Speaker 2: dramas that are happening in that sibling relationship. Do you
- 8:25Speaker 2: like that?
- 8:26Speaker 3: That sounds great? Well, right after the break, I'll share
- 8:28Speaker 3: a few of my ideas.
- 8:30Speaker 2: It's the Happy Families podcast.
- 8:32Speaker 4: Imagine a home where discipline got results without anyone having
- 8:36Speaker 4: to feel bad or in trouble. The do's and don'ts
- 8:38Speaker 4: of discipline as a webinar to help parents set limits
- 8:41Speaker 4: with love, compassion, and humanity. Find it now at happyfamilies
- 8:45Speaker 4: dot com dot au. Slash Shop.
- 8:47Speaker 3: It's the Happy Families podcast, the podcast for the time
- 8:50Speaker 3: poor parent who just wants answers now, and today we
- 8:53Speaker 3: are helping, hopefully helping Carol with her pressure cooker challenge
- 8:59Speaker 3: of children and sibling rivalry, so a couple of things
- 9:03Speaker 3: that we do in our house that it just makes
- 9:05Speaker 3: such a difference, and we've talked about them lots of
- 9:08Speaker 3: times on the podcast. We have these parenting personal parenting
- 9:11Speaker 3: interviews with.
- 9:11Speaker 2: Our kids yep and once a week.
- 9:14Speaker 3: And what we find is that when things aren't going well,
- 9:18Speaker 3: our kids have got their own issues that they're dealing with.
- 9:22Speaker 3: When you talk about what Carol's describing their family, you know,
- 9:25Speaker 3: stuck in lockdown and all of the challenges with that.
- 9:27Speaker 3: All of the family members mom, dad, and siblings are
- 9:31Speaker 3: all dealing with it in different ways and having that
- 9:33Speaker 3: safe space where they can just talk one on one
- 9:36Speaker 3: with Mum. What's going well right now? Let's actually look
- 9:39Speaker 3: at that what's going well. You might not be able
- 9:41Speaker 3: to find anything because things feel so hard right now,
- 9:44Speaker 3: and that may be the problem.
- 9:45Speaker 2: Whether it's COVID or not. This is a great process
- 9:48Speaker 2: to go through.
- 9:49Speaker 3: Yeah, and then let's talk about what's not going well,
- 9:51Speaker 3: and nine times out of ten, if there's a lot
- 9:53Speaker 3: of conflict, your child's going to pinpoint that it's not
- 9:56Speaker 3: you pointing out that it's gone wrong. They are actually
- 9:59Speaker 3: able to eg knowledge it themselves.
- 10:01Speaker 2: What's really going on here is we are modeling the
- 10:06Speaker 2: very perspective that we want them to be able to
- 10:09Speaker 2: exhibit with their siblings. When we sit down and we
- 10:12Speaker 2: get curious, not furious, when we sit down and we understand,
- 10:16Speaker 2: don't reprimand when we explore rather than explode, what we're
- 10:21Speaker 2: effectively doing is we are modeling the exact behavior that
- 10:24Speaker 2: we want them to exhibit themselves when they're going through
- 10:28Speaker 2: challenges with their siblings or just in life in general.
- 10:32Speaker 2: We're giving them the strategy by walking through it as
- 10:35Speaker 2: a mature parent who's gently guiding, not by teaching explicitly,
- 10:41Speaker 2: but rather just by showing. This is how we resolve
- 10:43Speaker 2: our challenges. We look at what's going right, what's going wrong,
- 10:46Speaker 2: and then we focus on what we can do to
- 10:47Speaker 2: make things better.
- 10:49Speaker 3: We had an amazing conversation last week with Wally Godard,
- 10:52Speaker 3: Oh Yes, and there was so much out of what
- 10:55Speaker 3: he said that just fits and beautifully with what we're
- 10:57Speaker 3: talking about today. But one of the things that really
- 10:59Speaker 3: stood out to me he talked about compassion.
- 11:02Speaker 2: In case before we talk about what he said about compassion.
- 11:05Speaker 2: In case you missed the conversation, please go back to
- 11:07Speaker 2: last Wednesday. We'll link to it in the show notes.
- 11:10Speaker 2: Conversation with Professor H. Wallace Goddard and mentor to me
- 11:14Speaker 2: for nearly twenty years now. The guy was just he
- 11:18Speaker 2: was so good and we got so much positive feedback,
- 11:20Speaker 2: and his comments about compassion are just so perfect for
- 11:23Speaker 2: this discussion that we're having now.
- 11:25Speaker 3: He just articulated it so well. If we want our
- 11:29Speaker 3: children to understand and learn compassion, we need to model it.
- 11:34Speaker 3: But what happens in most homes when we're dealing with
- 11:36Speaker 3: sibling rivalry. We catch the emotion of the room, don't
- 11:39Speaker 3: we We blow up as parents, and Wed, I wish
- 11:42Speaker 3: you would just stop. And yet the recognition that if
- 11:46Speaker 3: we want our children to be soft with one another,
- 11:48Speaker 3: then we need to show them a different way of
- 11:51Speaker 3: doing it.
- 11:51Speaker 2: And I just loved that. So your conversation about sitting
- 11:55Speaker 2: down with the kids and just exploring their world with them,
- 11:57Speaker 2: asking them what's going right and what's going wrong? Is
- 12:01Speaker 2: it's an exercise in compassion. It's giving our children a
- 12:05Speaker 2: sense that we are suffering right there beside them, not
- 12:09Speaker 2: in judgment, not telling them how it ought to be,
- 12:11Speaker 2: not there to fix things, but just to listen and
- 12:13Speaker 2: be with them, and that conversation it teaches empathy, It
- 12:17Speaker 2: gives them, it teaches what it is to take perspective,
- 12:22Speaker 2: and it teaches them that they are not alone.
- 12:24Speaker 3: With six girls in our house, we've had our fair
- 12:27Speaker 3: share of sibling rivalry.
- 12:28Speaker 2: And opportunities to show compassion.
- 12:31Speaker 3: And in those conversations when we ask you know, what's
- 12:33Speaker 3: going wrong, they will often get very, very worked up
- 12:37Speaker 3: about the injustice of the way they're being treated by
- 12:41Speaker 3: other siblings. And it can be very easy for a
- 12:44Speaker 3: parent to step in and tell them, well, if you
- 12:47Speaker 3: just stop doing X, Y and Z, that you would
- 12:51Speaker 3: alleviate a lot of the challenge.
- 12:53Speaker 2: You know what I call that, by the way, victim blaming.
- 12:56Speaker 2: When you've got a child who's been hit by their
- 12:58Speaker 2: big brother and you said, well, if you didn't tease them,
- 13:01Speaker 2: it wouldn't happen, you're actually blaming the victim. You're teaching
- 13:05Speaker 2: your children that they're the reason that their sibling has
- 13:08Speaker 2: treated them badly. Everyone gets upset about victim blaming out
- 13:10Speaker 2: in the community, but we teach it in our homes.
- 13:13Speaker 3: But it's interesting even when they are in the wrong,
- 13:16Speaker 3: telling them that they're in the wrong while they're suffering, yeah,
- 13:18Speaker 3: is not helpful.
- 13:19Speaker 2: No, no learning happens.
- 13:21Speaker 3: And so the opportunity that we have as parents to
- 13:24Speaker 3: sit with them in that space and suffer with them.
- 13:27Speaker 3: They're hurting, This hurts.
- 13:28Speaker 2: Put your arms around them, give them a hard and
- 13:30Speaker 2: say it's really hard, isn't it. This is so hard
- 13:33Speaker 2: being stuck in lockdown, not seeing your friends, not being
- 13:36Speaker 2: able to get out and do the things that you
- 13:38Speaker 2: care about, missing birthdays, missing horse riding, or missing soccer
- 13:43Speaker 2: or netball or whatever it is. I'm using horse riding
- 13:46Speaker 2: because we've promised one of our kids horse riding for
- 13:48Speaker 2: months and months and months. Not that I want to
- 13:50Speaker 2: do it because it's going to cost a names of fortune,
- 13:52Speaker 2: but we've promised her and so she's going to get
- 13:53Speaker 2: to do it. But lockdowns have even gotten in the
- 13:55Speaker 2: way of that for her, and just sitting and putting
- 13:58Speaker 2: her arms around and saying, wouldn't it be great if
- 13:59Speaker 2: it was differ This is so hard that's the stuff
- 14:02Speaker 2: that matters, and the kids feel understood. Here's the other
- 14:05Speaker 2: thing that I'm going to say. I'm throwing my list out.
- 14:07Speaker 2: I had a whole lot of things that I was
- 14:08Speaker 2: going to say, and I love what you've raised, so
- 14:11Speaker 2: we might wrap it up with this. Your children actually
- 14:15Speaker 2: know how to behave the right way. They know that
- 14:17Speaker 2: they're supposed to treat their siblings with kindness. They know
- 14:20Speaker 2: that they're not supposed to pull hair, call names, say
- 14:22Speaker 2: nasty things, all that sort of. They know that, but
- 14:25Speaker 2: they get caught up in the moment. And when we
- 14:27Speaker 2: sit down with them and we have that compassion, when
- 14:29Speaker 2: we have that perspective, when we have that empathy, when
- 14:31Speaker 2: we model the very thing that we need them to
- 14:33Speaker 2: demonstrate themselves, they feel safe, they feel understood, their emotions
- 14:40Speaker 2: calm right back down, and then they go out and
- 14:42Speaker 2: they treat people well. We don't actually have to do
- 14:46Speaker 2: any explicit teaching at all.
- 14:48Speaker 3: And the wonderful thing about this process is that we
- 14:51Speaker 3: show them that we trust that the answers are in them.
- 14:55Speaker 3: We don't have to fix the problem. Nine times out
- 14:57Speaker 3: of ten, they'll work us out by themselves. But they
- 14:59Speaker 3: just need feel heard.
- 15:01Speaker 2: Can you hear this? That's my list of ideas that
- 15:04Speaker 2: I was going to share. I love what you had
- 15:06Speaker 2: to say there and ungrateful that we were able to
- 15:07Speaker 2: have this conversation. Carol. We really hope that this is
- 15:10Speaker 2: helpful for you and that it makes a difference in
- 15:12Speaker 2: your home with your kids and their siblings squabbles, and
- 15:15Speaker 2: for any parent who's either in a lockdown or not
- 15:16Speaker 2: who's got kids who are not getting along particularly well.
- 15:20Speaker 2: We hope that this has been a helpful conversation. The
- 15:22Speaker 2: Happy Families podcast is produced by Justin Ruhland from Bridge Media.
- 15:25Speaker 2: Craig Bruce is our executive producer. We hope that you
- 15:29Speaker 2: love the podcast so much that you'd be willing to
- 15:31Speaker 2: take about sixty seconds to jump into the Apple Podcasts
- 15:34Speaker 2: app or wherever you get your podcasts and leave a
- 15:37Speaker 2: five star rating and review. When you do that, what
- 15:39Speaker 2: happens is that the Apple algorithm realizes that people are listening,
- 15:43Speaker 2: they're leaving comments, they're enjoying the podcast, and it raises
- 15:46Speaker 2: the profile of our podcast so that more people can
- 15:48Speaker 2: find it, and that well, that means more people get
- 15:51Speaker 2: to make their families happier and solve those sibling challenges
- 15:53Speaker 2: and all the rest of it as well, So please
- 15:55Speaker 2: jump online and take sixty seconds. We'd be so, so
- 15:58Speaker 2: very grateful if you would do that. If you'd like
- 16:01Speaker 2: to know more about making your family happier, by the way,
- 16:03Speaker 2: check out our Happy Families memberships. Oh and the Misconnection Summit.
- 16:08Speaker 2: It's happening early October. The early Bird Special doesn't last
- 16:12Speaker 2: much longer. Please go and find out about it. If
- 16:14Speaker 2: you've got kids between eight and eighteen, it's all about
- 16:17Speaker 2: raising tween and teen girls, with some of the best
- 16:19Speaker 2: experts on that in the country. Joining me for the
- 16:21Speaker 2: Misconnection Summit in the next few weeks. Check it out
- 16:24Speaker 2: at Happy families dot com dot a u