Latest / The Dentalpreneur Podcast w/ Dr. Mark Costes
2062: Becoming Every Patient's Favorite Dentist
On today's episode, Ashlee Hirschfeld hosts a lively discussion with Dr. Ben Kacos, founder of Freeport Dental Solutions and Chief Clinical Officer for Dental Success Partners. They dive into the topic of "How to Be Everyone's Favorite Dentist," sharing practical strategies that can be immediately implemented to improve patient relationships and satisfaction.
Dr. Kacos emphasizes the importance of the new patient phone call as a critical step in building rapport and trust before patients even step into the office. He also discusses the power of active listening, understanding patient…
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