Building Credibility into Public Service
What makes public institutions credible in an era of AI, social media, and declining public trust? Recorded live at the CSG South Senior Legislative Conference (SLC) in Lexington, Kentucky, host Lindsey Gray sits down with Missouri Senate Administrator Patrick Baker and Assistant Director of Senate Research Josh Norberg to explore why credibility remains the foundation of effective public service. They discuss how legislative staff earn trust, while examining the growing challenges posed by information overload, artificial intelligence, and rapidly evolving public expectations.
In this…
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