Latest / The Local Marketing Podcast with Fexingo: Small Business, Google Maps, and Local SEO
How a Laundromat Uses Google Maps Star Ratings to Win Customers
In this episode of The Local Marketing Podcast, Lucas and Luna break down how a coin-laundromat in Denver used a targeted Google Maps star-rating strategy to turn one-star reviews into five-star ones — and increase foot traffic by 30 percent in six months. They walk through the specific steps the owner took: responding publicly to every negative review within 24 hours, offering a free dry cycle for customers who left a rating at the machine, and updating the Google Business Profile attributes like 'wheelchair accessible' and 'free Wi-Fi' that turned a 3.2 average into a…
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