Episode 035 - The Human Touch in AI: Transforming Supply Chains with JTI
In this episode, we dive into the evolving intersection of AI, machine learning, and the human element in global supply chains. Join John Ham, Global VP of Planning and Logistics at JTI, as he shares insights on how JTI has successfully integrated AI/ML into its operations while ensuring the human aspect remains central to driving success. From sales forecasting transformation to building trust in AI systems, John discusses the key leadership and change management strategies that have empowered JTI to improve forecasting accuracy, productivity, and supplier relationships, all while…
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