DTC Podcast | Bonus: $65M Exit, Zero Employees: How Olauto Automates Everything Except Customer Service
To Subscribe to DTC Newsletter – https://dtcnews.link/signup Tyler Handley sold Inkbox to BIC for $65 million. His new company, Olauto, sells a $33 car air freshener, launched last September, is already profitable, and has zero employees. Four people, some contractors, and AI running the back office. The one thing they refuse to automate: when a customer emails, a human answers. Every time. The guy who built the software behind that is Mike Maleszyk, Tyler’s friend since high school, who started HumanTouchCX after a support chatbot swore it was human but couldn’t say what it…
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