Latest / Omni Talk Retail / Will Amazon's Robot Warehouses Save Whole Foods or Seal Its Fate?
Transcript
- 0:00Amazon
- 0:00is
- 0:00testing
- 0:01the
- 0:01addition
- 0:01of
- 0:01robot
- 0:02warehouses
- 0:02to
- 0:03Whole
- 0:03Foods
- 0:03so
- 0:04shoppers
- 0:04can
- 0:04pick
- 0:05up
- 0:05other
- 0:05orders
- 0:06at
- 0:06checkout.
- 0:08Okay.
- 0:09According
- 0:09to
- 0:09CNBC,
- 0:10Amazon
- 0:10is
- 0:11building
- 0:11a
- 0:11micro
- 0:11fulfillment
- 0:12center
- 0:12attached
- 0:12to
- 0:13a
- 0:13Whole
- 0:13Foods
- 0:13location
- 0:14in
- 0:14the
- 0:14Philadelphia
- 0:15suburb
- 0:15of
- 0:15Plymouth
- 0:16meeting,
- 0:16Pennsylvania.
- 0:17Once
- 0:17the
- 0:17facility
- 0:18is
- 0:18operational
- 0:18within
- 0:19the
- 0:19next
- 0:19year,
- 0:19shoppers
- 0:20will
- 0:20be
- 0:20able
- 0:20to
- 0:20order
- 0:21items
- 0:21from
- 0:21Amazon's
- 0:22website
- 0:22and
- 0:23its
- 0:23online
- 0:23grocery
- 0:23service,
- 0:24Amazon
- 0:24Fresh,
- 0:25while
- 0:25browsing
- 0:26Whole
- 0:26Foods
- 0:26and
- 0:27pick
- 0:27it
- 0:27up
- 0:27in
- 0:27the
- 0:28store
- 0:28as
- 0:28they're
- 0:28checking
- 0:29out.
- 0:29The
- 0:30arrangement
- 0:30would
- 0:31allow
- 0:31shoppers
- 0:31to
- 0:31buy
- 0:31staple
- 0:32goods
- 0:32from
- 0:32brands
- 0:32that
- 0:33aren't
- 0:33carried
- 0:33at
- 0:33Whole
- 0:33Foods
- 0:34Markets.
- 0:34For
- 0:35example,
- 0:36the
- 0:36Pepsi,
- 0:36soda
- 0:37and
- 0:37Kellogg
- 0:38cereal
- 0:38that
- 0:39is
- 0:39on
- 0:39top
- 0:40of
- 0:40your
- 0:40kids
- 0:40list
- 0:40and
- 0:41may
- 0:41prevent
- 0:41some
- 0:41people
- 0:42still
- 0:42from
- 0:42going
- 0:42to
- 0:43a
- 0:43whole
- 0:43foods
- 0:43to
- 0:44complete
- 0:44their
- 0:44trip.
- 0:45And
- 0:45now
- 0:45it
- 0:45taps
- 0:45into
- 0:46the
- 0:46vast
- 0:47online
- 0:47Amazon
- 0:48catalog
- 0:48of
- 0:49items.
- 0:49Chris,
- 0:50this
- 0:50is
- 0:51the
- 0:51a
- 0:51and
- 0:51M.
- 0:51The
- 0:52real,
- 0:52real,
- 0:53the
- 0:53real
- 0:54one.
- 0:54Put
- 0:54you
- 0:54on
- 0:54the
- 0:55spot.
- 0:55Question
- 0:56A
- 0:56and
- 0:56M
- 0:57wants
- 0:57to
- 0:57know.
- 0:58In
- 0:58Amazon's
- 0:59play
- 0:59to
- 0:59consolidate
- 1:00trips
- 1:00and
- 1:00increase
- 1:00baskets
- 1:01through
- 1:01Whole
- 1:01foods,
- 1:02will
- 1:02the
- 1:02end
- 1:03of.
- 1:03Will
- 1:03the
- 1:04end
- 1:04consumer
- 1:05impact
- 1:05here
- 1:06be
- 1:06more
- 1:06trips
- 1:07to
- 1:07Whole
- 1:07foods
- 1:08from
- 1:08non
- 1:08Whole
- 1:08foods
- 1:09shoppers
- 1:09or
- 1:10just
- 1:10fewer
- 1:10trips
- 1:11by
- 1:11Whole
- 1:11Foods
- 1:11shopper
- 1:12to
- 1:12other
- 1:13grocery
- 1:13retailers?
- 1:15Oh,
- 1:15man.
- 1:16Oh,
- 1:16Jesus.
- 1:17That.
- 1:18That
- 1:18might
- 1:18be
- 1:18my
- 1:19favorite
- 1:19question
- 1:19all
- 1:20time
- 1:20from
- 1:20a
- 1:20and
- 1:20m.
- 1:21Yeah,
- 1:21but
- 1:22before
- 1:22I
- 1:22answer
- 1:22that
- 1:22question,
- 1:23I
- 1:23gotta
- 1:23give
- 1:23a
- 1:23shout
- 1:23out
- 1:23to
- 1:23Plymouth
- 1:24meeting,
- 1:24Pennsylvania.
- 1:25Did
- 1:25you
- 1:25know
- 1:25there
- 1:26was
- 1:26a
- 1:26Plymouth
- 1:26meeting,
- 1:27Pennsylvania?
- 1:28I
- 1:28didn't,
- 1:28but
- 1:28I
- 1:29didn't
- 1:29question
- 1:29it.
- 1:30When
- 1:30I
- 1:30read
- 1:30it,
- 1:30I
- 1:30was
- 1:30like,
- 1:31sure,
- 1:31this
- 1:32makes
- 1:32sense.
- 1:32Like,
- 1:33Plymouth
- 1:33meeting
- 1:33feels
- 1:34like
- 1:34where
- 1:34all
- 1:34the
- 1:35Pilgrims
- 1:35came
- 1:36and
- 1:36had.
- 1:37Would
- 1:37you
- 1:37like
- 1:37to
- 1:38with
- 1:38the
- 1:39town
- 1:39created
- 1:40their
- 1:40name?
- 1:40Like,
- 1:41I
- 1:41would
- 1:42love
- 1:42to
- 1:42abet
- 1:42in
- 1:42that
- 1:42room.
- 1:42What
- 1:43should
- 1:43we
- 1:43call
- 1:43ourselves?
- 1:44Well,
- 1:44we're
- 1:44meeting.
- 1:45We're
- 1:45near
- 1:45Plymouth
- 1:46Rock.
- 1:46In
- 1:46Plymouth
- 1:46here.
- 1:47Plymouth
- 1:47Rock.
- 1:47Let's
- 1:48call
- 1:48ourselves
- 1:48Plymouth
- 1:49meeting.
- 1:49I
- 1:49don't
- 1:49know.
- 1:50But
- 1:50anyway.
- 1:50All
- 1:50right,
- 1:51back
- 1:51to
- 1:51the
- 1:51question.
- 1:51So.
- 1:52So
- 1:53will
- 1:53the
- 1:53end
- 1:53consumer
- 1:54impact
- 1:54here
- 1:54be
- 1:54more
- 1:54chips
- 1:55to
- 1:55Whole
- 1:55foods
- 1:55from
- 1:56non
- 1:56Whole
- 1:56foods
- 1:56shoppers
- 1:57or
- 1:57just
- 1:57fewer
- 1:57trips
- 1:58by
- 1:58whole
- 1:58food
- 1:58shoppers
- 1:59to
- 1:59other
- 1:59grocery
- 1:59stores?
- 2:00It's
- 2:00amazing
- 2:01question.
- 2:02I'm
- 2:02going
- 2:03to
- 2:03go.
- 2:03I'm
- 2:03going
- 2:03to
- 2:03go
- 2:03bold
- 2:04on
- 2:04this
- 2:04answer,
- 2:04and
- 2:05I'm
- 2:05going
- 2:05to
- 2:05actually
- 2:05say
- 2:06that.
- 2:07That
- 2:07when
- 2:08you
- 2:08combine
- 2:08this
- 2:08with
- 2:08what's
- 2:09going
- 2:09on
- 2:09in
- 2:09headline
- 2:10three
- 2:10and
- 2:10where
- 2:10Amazon
- 2:11is
- 2:11potentially
- 2:11heading,
- 2:12I
- 2:12think
- 2:12the
- 2:13answer
- 2:13is
- 2:13actually
- 2:13c.
- 2:15I
- 2:15think
- 2:15it's
- 2:15going
- 2:15to
- 2:16mean,
- 2:16yes,
- 2:17fewer
- 2:17trips
- 2:18by
- 2:18whole
- 2:18food
- 2:19shoppers
- 2:19to
- 2:19other
- 2:19grocery
- 2:20retailers.
- 2:21But
- 2:21if
- 2:21these
- 2:22headlines
- 2:22both
- 2:22play
- 2:23out
- 2:23as
- 2:23intended,
- 2:24it
- 2:24will
- 2:24also
- 2:25mean
- 2:25less
- 2:26trips
- 2:26to
- 2:26whole
- 2:26food
- 2:27stores
- 2:28by
- 2:28Whole
- 2:28Foods
- 2:29shoppers
- 2:29as
- 2:30well.
- 2:30Okay.
- 2:31Because
- 2:31how
- 2:31come?
- 2:32And
- 2:32I
- 2:32say
- 2:32that
- 2:32for
- 2:33a
- 2:33couple.
- 2:33First,
- 2:34the
- 2:34use
- 2:34case
- 2:34is
- 2:34just
- 2:35freaking
- 2:35silly.
- 2:36Like,
- 2:36I
- 2:36can't
- 2:36stand
- 2:37the
- 2:37use
- 2:37case.
- 2:37I'm
- 2:37standing
- 2:37in
- 2:38a
- 2:38Whole
- 2:38Foods
- 2:38and
- 2:38I'm
- 2:38going
- 2:39to
- 2:39go
- 2:39on
- 2:39my
- 2:40phone
- 2:40and
- 2:40order
- 2:40Pepsi.
- 2:41No,
- 2:42it's
- 2:42not
- 2:42going
- 2:42to
- 2:42happen.
- 2:42I
- 2:43can
- 2:43do
- 2:43that
- 2:43much
- 2:43easier
- 2:43from
- 2:44my
- 2:44couch
- 2:44based
- 2:44on
- 2:45what
- 2:45you're
- 2:45trying
- 2:45to
- 2:45put
- 2:45forward
- 2:46in
- 2:46headline
- 2:46number
- 2:46three.
- 2:47So?
- 2:47So
- 2:48if
- 2:48you
- 2:48believe
- 2:48the
- 2:48consolidated
- 2:49idea,
- 2:50people
- 2:50are
- 2:50going
- 2:50to
- 2:50gravitate
- 2:51towards
- 2:51that
- 2:52which
- 2:52ultimately
- 2:53leads,
- 2:53if
- 2:53you
- 2:54play
- 2:54this
- 2:54out,
- 2:54which
- 2:54ultimately
- 2:55means
- 2:56you're
- 2:57going
- 2:57to
- 2:57have
- 2:57less
- 2:57shoppers
- 2:58in
- 2:58Whole
- 2:59foods,
- 2:59which
- 2:59is
- 3:00going
- 3:00to
- 3:00mean
- 3:00less
- 3:01margin
- 3:01for
- 3:01Whole
- 3:01Foods
- 3:02over
- 3:02time,
- 3:02less
- 3:03long
- 3:03term
- 3:03investment
- 3:03in
- 3:04Whole
- 3:04Foods,
- 3:04in
- 3:04store
- 3:05experience.
- 3:05And
- 3:06here's
- 3:06the
- 3:06thing,
- 3:07and
- 3:07this
- 3:07is
- 3:07where
- 3:07I'm
- 3:07getting
- 3:08bold,
- 3:08which
- 3:08ultimately
- 3:09is
- 3:09the
- 3:09eventual
- 3:10death
- 3:10of
- 3:10Whole
- 3:10Foods
- 3:11as
- 3:11we
- 3:11know
- 3:11it
- 3:11today
- 3:12and
- 3:12love
- 3:12it.
- 3:12Wow.
- 3:13Okay.
- 3:13So
- 3:14which
- 3:14brings
- 3:14up
- 3:14an
- 3:14interesting
- 3:15que.
- 3:15And
- 3:15here's
- 3:15why
- 3:15I
- 3:15say
- 3:15that,
- 3:16which
- 3:16brings
- 3:16up
- 3:16an
- 3:16interesting
- 3:17question.
- 3:17If
- 3:18Amazon
- 3:18were
- 3:18to
- 3:18sell
- 3:19Whole
- 3:19Foods
- 3:19right
- 3:20now,
- 3:20would
- 3:21it
- 3:21be
- 3:21worth
- 3:21more
- 3:22or
- 3:22less
- 3:22than
- 3:22they
- 3:22originally
- 3:23paid
- 3:23for
- 3:23it?
- 3:24Oh,
- 3:24God,
- 3:25I
- 3:25have
- 3:26no.
- 3:26What
- 3:26do
- 3:27you
- 3:27think?
- 3:27I
- 3:27don't
- 3:28know.
- 3:28My
- 3:28guess
- 3:28is
- 3:28it
- 3:29would
- 3:29actually
- 3:29be
- 3:29worth
- 3:29less
- 3:30because
- 3:30Amazon
- 3:31has
- 3:31done
- 3:31nothing
- 3:32with
- 3:32it.
- 3:32And
- 3:33now
- 3:33I
- 3:33think
- 3:34this
- 3:34headline,
- 3:34if
- 3:34they
- 3:35keep
- 3:35playing
- 3:35this
- 3:35out
- 3:35the
- 3:36way
- 3:36they
- 3:36are,
- 3:36this
- 3:37is
- 3:37essentially
- 3:38going
- 3:38to
- 3:38kill
- 3:38it
- 3:39because
- 3:39Amazon's
- 3:40mass
- 3:40market
- 3:40dominance
- 3:41is
- 3:41so
- 3:41strong
- 3:41in
- 3:42e
- 3:42commerce,
- 3:42that's
- 3:43going
- 3:43to
- 3:43pull
- 3:43people
- 3:43out
- 3:44of
- 3:44the
- 3:44actual
- 3:44store,
- 3:45which
- 3:45is
- 3:45going
- 3:46to
- 3:46create
- 3:46the
- 3:47death
- 3:47of
- 3:47Whole
- 3:47foods
- 3:47down
- 3:47the
- 3:48line.
- 3:48That's,
- 3:48that's
- 3:49my
- 3:49prediction
- 3:49here,
- 3:50Zachary.
- 3:50Oh,
- 3:50man,
- 3:51you've
- 3:51given
- 3:51me
- 3:51so
- 3:51much
- 3:52to
- 3:52think
- 3:52about
- 3:52in
- 3:52this.
- 3:53That's
- 3:53why
- 3:53I
- 3:53love
- 3:53this
- 3:54show.
- 3:54I
- 3:54got,
- 3:54I
- 3:54got,
- 3:55went
- 3:55down
- 3:55a
- 3:55big
- 3:56rabbit
- 3:56hole
- 3:56on
- 3:56this
- 3:56and
- 3:56I,
- 3:57I
- 3:58kind
- 3:59of
- 3:59think
- 3:59it's
- 3:59going
- 3:59to
- 3:59happen.
- 4:00Like,
- 4:00if
- 4:00this
- 4:01is
- 4:01how
- 4:01it's
- 4:01going
- 4:01to
- 4:01play
- 4:01out,
- 4:01like,
- 4:02if
- 4:02you're
- 4:02trying
- 4:02to
- 4:02get
- 4:03people
- 4:03to
- 4:03buy
- 4:03Pepsi
- 4:04while
- 4:04they're
- 4:04in
- 4:04Whole
- 4:04foods,
- 4:05like,
- 4:05yeah,
- 4:05what
- 4:05are
- 4:06you
- 4:06doing
- 4:06here?
- 4:06I
- 4:07don't
- 4:07disagree
- 4:07with
- 4:07you.
- 4:08I
- 4:08mean,
- 4:08I
- 4:08think
- 4:08that
- 4:09that's
- 4:09what
- 4:09I
- 4:09was
- 4:09thinking.
- 4:10Like,
- 4:11my
- 4:11biggest
- 4:12concern
- 4:12here
- 4:12is,
- 4:13like,
- 4:13these
- 4:13are
- 4:14mini
- 4:14warehouses
- 4:15right
- 4:15now
- 4:16and
- 4:16how
- 4:17much
- 4:17product
- 4:18can
- 4:18you
- 4:18actually
- 4:18fit?
- 4:19Like,
- 4:19yes,
- 4:19we
- 4:19know
- 4:19Coca
- 4:20Cola
- 4:20and
- 4:21Pepsi
- 4:21and,
- 4:22you
- 4:22know,
- 4:22Doritos.
- 4:23You
- 4:23can't
- 4:23buy
- 4:24in
- 4:24a
- 4:24whole
- 4:24foods.
- 4:25But
- 4:25then,
- 4:26like,
- 4:26what?
- 4:26So
- 4:27then
- 4:27I'm
- 4:27like,
- 4:27well,
- 4:27does
- 4:28it
- 4:28just
- 4:28make
- 4:28sense
- 4:28to
- 4:29start
- 4:29carrying
- 4:30these
- 4:30products
- 4:30inside
- 4:31of
- 4:31a
- 4:31Whole
- 4:31foods
- 4:31if
- 4:31you
- 4:32know
- 4:32that
- 4:32that's
- 4:32what
- 4:32it
- 4:32is?
- 4:33Like,
- 4:33why
- 4:33are
- 4:33you
- 4:33going
- 4:33to
- 4:34put
- 4:34this
- 4:34to
- 4:34a
- 4:34mini
- 4:34warehouse
- 4:35and
- 4:35put
- 4:35the
- 4:35friction
- 4:36point
- 4:36on
- 4:36the
- 4:36consumer,
- 4:37then
- 4:37to
- 4:37have
- 4:37to
- 4:38like
- 4:38order
- 4:38that
- 4:39separately.
- 4:39Like,
- 4:40why
- 4:40wouldn't
- 4:40you
- 4:40just
- 4:40start
- 4:41carrying
- 4:41it
- 4:41in
- 4:41your
- 4:41store?
- 4:42But
- 4:42then,
- 4:42then
- 4:43you
- 4:43defeat
- 4:43the
- 4:43purpose
- 4:44of
- 4:44Whole
- 4:44Foods
- 4:44as
- 4:44a
- 4:44concept
- 4:45begin
- 4:45with.
- 4:46So
- 4:46like
- 4:46that,
- 4:46to
- 4:46me,
- 4:47that,
- 4:47that
- 4:48brings
- 4:48up
- 4:48a
- 4:48really
- 4:48interesting
- 4:49point.
- 4:50You
- 4:51know,
- 4:51I
- 4:51will
- 4:51say
- 4:52that
- 4:52this
- 4:52does
- 4:53kind
- 4:53of
- 4:53put
- 4:54some
- 4:54clarification
- 4:55to
- 4:55what
- 4:55Claire
- 4:55Peters
- 4:56was
- 4:56talking
- 4:56about
- 4:56last
- 4:57week
- 4:57at
- 4:57grocery
- 4:57shop
- 4:57when
- 4:58she
- 4:58said
- 4:58they
- 4:58were
- 4:58trying
- 4:58to
- 4:58consolidate
- 4:59trips
- 4:59and
- 4:59make
- 4:59shopping
- 5:00easier.
- 5:00I
- 5:00wish
- 5:01we
- 5:01knew
- 5:01about
- 5:01this
- 5:02when
- 5:02she
- 5:02was
- 5:02talking
- 5:03because
- 5:03I
- 5:03think
- 5:03that
- 5:03would
- 5:03have
- 5:04straightened
- 5:04things
- 5:05out
- 5:05a
- 5:05little
- 5:05bit,
- 5:05at
- 5:06least
- 5:06under,
- 5:06given
- 5:06us
- 5:07an
- 5:07example
- 5:07of
- 5:07what
- 5:08to
- 5:08expect
- 5:08of
- 5:08what
- 5:09they're
- 5:09trying
- 5:09to
- 5:09do.
- 5:11But,
- 5:11but
- 5:12ultimately,
- 5:12like,
- 5:13I
- 5:13just
- 5:13keep
- 5:13getting
- 5:14back
- 5:14to
- 5:15how
- 5:15much
- 5:15can
- 5:16they
- 5:16fit
- 5:16in
- 5:16there?
- 5:17And
- 5:17are
- 5:17you
- 5:17still
- 5:18going
- 5:18to
- 5:18force
- 5:18me
- 5:18as
- 5:18a
- 5:18consumer
- 5:19to
- 5:19do
- 5:19another
- 5:19trip?
- 5:20Because
- 5:20I
- 5:21don't
- 5:21know
- 5:21that,
- 5:21you
- 5:21know,
- 5:22in
- 5:22your
- 5:22mini
- 5:22warehouse,
- 5:23you're
- 5:23going
- 5:23to
- 5:23have
- 5:23all
- 5:23the
- 5:23things
- 5:24on
- 5:24my
- 5:24list
- 5:24that
- 5:24I
- 5:25could
- 5:25just
- 5:25let,
- 5:25to
- 5:25your
- 5:25point,
- 5:26walk
- 5:26into
- 5:26a
- 5:26target
- 5:27or
- 5:27walk
- 5:27into
- 5:27a
- 5:28Walmart
- 5:28and
- 5:28check
- 5:29all
- 5:29off
- 5:29my
- 5:29list
- 5:30in
- 5:30one,
- 5:30in
- 5:30one
- 5:31trip
- 5:31and
- 5:32be
- 5:32home
- 5:32and
- 5:32not
- 5:33have
- 5:33to
- 5:33do
- 5:33anything
- 5:34else.
- 5:34But
- 5:35here's
- 5:35the
- 5:35thing.
- 5:35You
- 5:35will
- 5:35from
- 5:36home
- 5:36because
- 5:37of
- 5:37headline
- 5:37number
- 5:37three,
- 5:38you
- 5:38will
- 5:38from
- 5:38home.
- 5:39You
- 5:39will
- 5:39be
- 5:39able
- 5:40to
- 5:40get
- 5:40that
- 5:40delivered
- 5:40to
- 5:41your
- 5:41house
- 5:41from
- 5:41home
- 5:41because
- 5:42of
- 5:42the
- 5:42consolidation
- 5:42effort.
- 5:43Right.
- 5:44See,
- 5:44actually,
- 5:44I
- 5:45actually
- 5:45disagree
- 5:45with
- 5:45the
- 5:45point
- 5:45on
- 5:45clear
- 5:46Peters,
- 5:46too.
- 5:46Like,
- 5:46I
- 5:46actually
- 5:47think
- 5:47this
- 5:47is
- 5:47just
- 5:47further
- 5:48emphasizing
- 5:48the
- 5:49fact
- 5:49that
- 5:49I
- 5:49have
- 5:49no
- 5:50idea
- 5:50what
- 5:51their
- 5:51grocery
- 5:51strategy
- 5:52is.
- 5:52When
- 5:52you
- 5:52look
- 5:52at
- 5:52everything
- 5:53they
- 5:53have
- 5:53under
- 5:53their
- 5:54banners,
- 5:54like
- 5:54they
- 5:54have
- 5:55Amazon
- 5:55fresh,
- 5:55they
- 5:55have
- 5:56the
- 5:56Amazon
- 5:56website,
- 5:56they
- 5:57have,
- 5:57they
- 5:57have
- 5:57whole
- 5:58foods,
- 5:58they
- 5:58have
- 5:58these
- 5:59other
- 5:59retailers
- 5:59that
- 6:00are,
- 6:00the
- 6:00other
- 6:00part
- 6:01of
- 6:01this,
- 6:01too,
- 6:01is
- 6:01the
- 6:01other
- 6:02retailers
- 6:02that
- 6:02are
- 6:02selling
- 6:02through
- 6:03Amazon
- 6:03as
- 6:03well
- 6:04that
- 6:04I'm
- 6:04assuming
- 6:04will
- 6:05be
- 6:05part
- 6:05of
- 6:05this
- 6:05consolidated
- 6:06effort.
- 6:06So
- 6:07if
- 6:07you
- 6:07have
- 6:07all
- 6:07of
- 6:08those
- 6:08happening,
- 6:09Amazon's
- 6:09going
- 6:09to
- 6:09pull
- 6:10a
- 6:10hell
- 6:10of
- 6:10a
- 6:10lot
- 6:10of
- 6:10e
- 6:11commerce
- 6:11volume
- 6:12from
- 6:12consumers
- 6:13over
- 6:13time.
- 6:14But
- 6:14I
- 6:14don't
- 6:14think
- 6:15those
- 6:15same
- 6:15consumers
- 6:16are
- 6:16going
- 6:16to
- 6:16be
- 6:16the
- 6:16ones
- 6:17going
- 6:17into
- 6:17stores
- 6:18anymore
- 6:18to
- 6:18the
- 6:19same
- 6:19degree.
- 6:19And
- 6:19so
- 6:20that
- 6:20means
- 6:20that
- 6:21the
- 6:21stores
- 6:21they
- 6:21used
- 6:22to
- 6:22frequent
- 6:22are
- 6:23going
- 6:23to
- 6:23struggle
- 6:23and
- 6:24whole
- 6:24Foods
- 6:24is
- 6:24going
- 6:24to
- 6:25be
- 6:25the
- 6:25prime
- 6:25one.
- 6:25In
- 6:25my
- 6:26mind,
- 6:26that
- 6:26struggles.
- 6:27Right.
- 6:28And
- 6:28again,
- 6:29you
- 6:29just
- 6:29made
- 6:29me
- 6:29think
- 6:30of
- 6:30something
- 6:30else.
- 6:30So
- 6:31the
- 6:31other
- 6:32part
- 6:32of
- 6:32this
- 6:32is
- 6:32still
- 6:32the
- 6:33stores
- 6:33issue
- 6:33that
- 6:33Amazon
- 6:34has
- 6:34and
- 6:35the
- 6:35whole
- 6:37problem
- 6:37with
- 6:38what
- 6:38the
- 6:38shopping
- 6:38experience
- 6:39is
- 6:39going
- 6:39to
- 6:39be
- 6:39like
- 6:40in
- 6:40the
- 6:40whole
- 6:40food
- 6:40store
- 6:41because
- 6:41I
- 6:41think
- 6:42this
- 6:42also
- 6:42takes
- 6:43out,
- 6:43like,
- 6:43you're
- 6:44still
- 6:44not
- 6:44having
- 6:45the
- 6:45discovery
- 6:45that
- 6:46happens
- 6:46a
- 6:47product
- 6:48in
- 6:48like,
- 6:48it
- 6:49shows
- 6:49you
- 6:49that
- 6:49Amazon's
- 6:50not
- 6:50thinking
- 6:50about
- 6:50the
- 6:50merchandising
- 6:51of
- 6:51that
- 6:51disc.
- 6:52Like
- 6:52how
- 6:52are
- 6:52they
- 6:52going
- 6:52to
- 6:52put
- 6:53sock,
- 6:53are
- 6:53they
- 6:53going
- 6:53to
- 6:53put
- 6:54socks
- 6:54on
- 6:54display?
- 6:55Is
- 6:55there
- 6:55going
- 6:55to
- 6:55be
- 6:55signage
- 6:56for
- 6:56Pepsi
- 6:56that
- 6:56you
- 6:57can
- 6:57order?
- 6:57Like,
- 6:57how
- 6:58do
- 6:58you
- 6:58have
- 6:58that?
- 6:59Those
- 6:59moments
- 7:00happen
- 7:01in
- 7:01a
- 7:01physical
- 7:02environment.
- 7:02Fine.
- 7:03That
- 7:03you
- 7:03know
- 7:03how
- 7:03to
- 7:04do
- 7:04it
- 7:04in
- 7:04a
- 7:04digital
- 7:04environment,
- 7:05like
- 7:05you
- 7:05said,
- 7:05and
- 7:05you'd
- 7:06order
- 7:06all
- 7:06that
- 7:06stuff
- 7:06to
- 7:06your
- 7:06house.
- 7:07But
- 7:07like,
- 7:07what's
- 7:07this
- 7:08going?
- 7:08How
- 7:08are
- 7:08they
- 7:08thinking
- 7:09still
- 7:10about
- 7:10what
- 7:10their
- 7:11groceries
- 7:11footprint
- 7:12strategy
- 7:12is?
- 7:13That's
- 7:13a
- 7:13great
- 7:13point
- 7:13because
- 7:14my
- 7:14biggest
- 7:14lesson
- 7:15leading
- 7:15the
- 7:16store,
- 7:16the
- 7:16future
- 7:16project
- 7:16at
- 7:17Target
- 7:17is
- 7:18the
- 7:18last
- 7:18thing
- 7:18I
- 7:19wanted
- 7:19was
- 7:19a
- 7:20consumer
- 7:20to
- 7:21be
- 7:21on
- 7:21their
- 7:21phone
- 7:22looking
- 7:22for
- 7:22a
- 7:23product
- 7:23they
- 7:23can't
- 7:23get
- 7:24inside
- 7:24my
- 7:25store.
- 7:25Yeah.
- 7:26Because
- 7:26then
- 7:26they're
- 7:26missing
- 7:27all
- 7:27the
- 7:27merchandising
- 7:28that
- 7:29I
- 7:29am
- 7:29making
- 7:29the
- 7:29effort
- 7:30to
- 7:30put
- 7:30in
- 7:30front
- 7:31of
- 7:31them
- 7:31in
- 7:32the
- 7:32store.
- 7:33Right.
- 7:33So,
- 7:34yeah,
- 7:34that's
- 7:34a
- 7:34big
- 7:35disconnect
- 7:35when
- 7:35you
- 7:35get.
- 7:36Right.
- 7:37So
- 7:37what
- 7:37do
- 7:37you
- 7:37think
- 7:38is
- 7:38going
- 7:38to
- 7:38happen?
- 7:38Like,
- 7:39do
- 7:39you
- 7:39think
- 7:39that
- 7:39they're
- 7:40going
- 7:40to,
- 7:40like
- 7:41one?
- 7:41Do
- 7:41they
- 7:41have
- 7:41enough
- 7:41product
- 7:42to
- 7:42test
- 7:42this
- 7:43in
- 7:43those
- 7:44mini,
- 7:44like,
- 7:44I
- 7:44still
- 7:44go
- 7:45back
- 7:45to
- 7:45like,
- 7:45what's
- 7:45in
- 7:45the
- 7:45mini
- 7:46warehouses,
- 7:46how
- 7:46many?
- 7:46I
- 7:47just
- 7:47don't
- 7:47think
- 7:47it's.
- 7:48You
- 7:48don't
- 7:48think
- 7:49so
- 7:49you
- 7:49think
- 7:49this
- 7:49will
- 7:50be
- 7:50like
- 7:50killed
- 7:50as
- 7:51a
- 7:51test
- 7:51and
- 7:51it's
- 7:51not?
- 7:52I
- 7:52think
- 7:52it's
- 7:52a
- 7:52fun
- 7:52thing
- 7:53to
- 7:53talk
- 7:53about.
- 7:53I
- 7:53don't
- 7:53think
- 7:54consumers
- 7:54will
- 7:54actually
- 7:55do
- 7:55it.
- 7:55I
- 7:55think
- 7:55they'll
- 7:55either
- 7:56do
- 7:56it,
- 7:56they'll
- 7:56either
- 7:56coordinate
- 7:57the
- 7:57order
- 7:57before
- 7:57they
- 7:57get
- 7:57there
- 7:58or
- 7:58they'll
- 7:58just
- 7:58order
- 7:58from
- 7:59home
- 7:59and
- 7:59never
- 7:59leave
- 7:59their
- 7:59house.
- 8:00Like,
- 8:00that's
- 8:00what
- 8:00going
- 8:01to
- 8:01happen.
- 8:01Like,
- 8:02I'm
- 8:02not
- 8:02going
- 8:02to
- 8:02be
- 8:02standing
- 8:03in
- 8:03the
- 8:03chips
- 8:04aisle
- 8:04and
- 8:04go,
- 8:04oh,
- 8:05you
- 8:05know
- 8:05what?
- 8:05I
- 8:05can
- 8:05pull
- 8:05out
- 8:06my
- 8:06phone
- 8:06now
- 8:06and
- 8:06I'm
- 8:06going
- 8:06to
- 8:07order
- 8:07a
- 8:07bag
- 8:07of
- 8:07tostitos
- 8:08for
- 8:08the
- 8:08party
- 8:09I'm
- 8:09going
- 8:09to
- 8:09have.
- 8:09Like,
- 8:09it's
- 8:10just
- 8:10not
- 8:10going
- 8:10to
- 8:10happen
- 8:11that
- 8:11way
- 8:11because
- 8:11it's
- 8:12maybe
- 8:12as
- 8:13a
- 8:13one
- 8:13off,
- 8:13but
- 8:13that's
- 8:14not
- 8:14going
- 8:14to
- 8:14move
- 8:14anything.
- 8:15So
- 8:16ultimately
- 8:16what
- 8:16I
- 8:17think
- 8:17is
- 8:17going
- 8:17to
- 8:17happen
- 8:17here
- 8:17is
- 8:18I
- 8:18think
- 8:18Whole
- 8:19Foods
- 8:19is
- 8:19either
- 8:19going
- 8:19to
- 8:20go
- 8:21struggle
- 8:22or
- 8:22it's
- 8:22actually
- 8:22going
- 8:23to
- 8:23get
- 8:23sold,
- 8:23which
- 8:23is
- 8:23why
- 8:23I
- 8:24thought
- 8:24of
- 8:24the
- 8:24question
- 8:24of
- 8:24like,
- 8:25how
- 8:26much
- 8:26is
- 8:26it
- 8:26worth
- 8:26right
- 8:26now?
- 8:27Is
- 8:27it
- 8:27worth
- 8:27more
- 8:27or
- 8:27less
- 8:28since
- 8:28Amazon
- 8:28took
- 8:28it
- 8:28over?
- 8:29Right?
- 8:30No,
- 8:30it's
- 8:30a
- 8:30great
- 8:30point.
- 8:31Maybe
- 8:31it
- 8:32could
- 8:32be
- 8:32worth
- 8:32more
- 8:32to
- 8:32somebody
- 8:33because
- 8:33they
- 8:33could
- 8:33probably
- 8:33do
- 8:34something
- 8:34creative
- 8:35with
- 8:35it.
- 8:35I
- 8:35don't
- 8:35know.
- 8:36All
- 8:36right,
- 8:36people,
- 8:37we
- 8:37want
- 8:37to
- 8:37hear
- 8:39send
- 8:39us
- 8:39your
- 8:40send
- 8:40us
- 8:40slide
- 8:41into
- 8:41the
- 8:41DM's
- 8:42and
- 8:42tell
- 8:42us
- 8:42what
- 8:42you
- 8:42think
- 8:43about
- 8:43this
- 8:43one.
- 8:44I
- 8:44always
- 8:44love
- 8:44when
- 8:45we
- 8:45get
- 8:45thinking
- 8:45in
- 8:45real
- 8:46time.
- 8:46We
- 8:46never
- 8:47know
- 8:47the
- 8:48conversation
- 8:48is
- 8:48going
- 8:48to
- 8:48go
- 8:48and
- 8:49we
- 8:49start
- 8:49thinking
- 8:49in
- 8:49real
- 8:50time.
- 8:50It's
- 8:50always
- 8:50dangerous.