NRF2023 Improving the customer journey with, Richard Hammond CEO UNCROWD
Richard Hammond discusses improving the customer journey with The Retail Podcast (from #nrf2023 ) In this episode Richard covers the following and much more:
👉 #NPS Vs #analytics
👉 The new normal or not
👉 #personas Vs Mindstates
👉 The choice #economy and winning in #retail!
👉 #cost Vs #choice Vs #effort
Podcast link: Richard Hammond from Uncrowd Season 3 Episode 4 (https://lnkd.in/dUN57axw), to discuss improving the customer journey.
Uncrowd is growing at an incredible pace, challenging the status quo in the industry. Uncrowd provides customer analytics with context to help businesses grow…
The skinny
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