Why Contact Centers Choose Dialpad | The Tech Matchmaker Podcast w/ Ryan McKenzie
In this extended episode of The Tech Matchmaker, host Gina Gibson is joined by Ryan McKenzie, Head of Partner Sales at Dialpad, for a fast-paced but in-depth look at how Dialpad’s all-in-one, AI-powered platform is helping organizations modernize their communications and contact center strategy.
They dive into what sets Dialpad apart: a 100% proprietary tech stack, real-time transcription and analytics, and AI tools that support agents before, during, and after the call. Ryan breaks down how Dialpad’s single pane of glass gives businesses complete visibility across UC and CC, and how their…
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