Latest / Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders
066: Is it Time for a CXO (Chief Experience Officer)?
Jess Pischel, Customer Experience Consultant for The DiJulius Group and Dean of the Customer eXperience Executive Academy, presents a webinar to help you determine if it is time for a CXO (Chief Experience Officer).
You will learn:
When it is time to hire/promote a CXO
Where CXOs come from
How to prepare and train a CXO
How to hire/promote the right CXO
What a CXO should be responsible for
Resources mentioned:
The Customer Service Revolution Podcast
Customer Experience Executive Academy
Customer Experience Executive Online Academy
Landing page to watch Jess' webinar and receive a copy of her…
The skinny
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