Advice & Guidance and Patient Safety: In Conversation with HSSIB
In this podcast, Dr Edd Rendell, Medical Director of Wessex LMCs, talks to Dr Nick Woodier, Senior Safety Investigator at the Health Services Safety Investigations Body (HSSIB), about its interim report on Advice & Guidance. They discuss how HSSIB works as an independent, no blame organisation, what the investigation found about the safety of Advice & Guidance and Single Point of Access, why national incident data may not fully reflect what GPs experience, and how practices can help by recording patient safety events through the Learn from Patient Safety Events (LFPSE) service.
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The skinny
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