#113 - Adoption Is Not The Problem Anymore, with Forrester's Christy Punch
Graeme Scott sits down with Christy Punch, Principal Analyst at Forrester covering the digital workplace and digital employee experience. This is a different conversation to the others in the season, and a necessary one, because it starts where almost nobody is looking. Not the models, not the infrastructure, but the people who have to use any of it.Christy spent around twenty years as a practitioner before moving into analysis. Her first break came in her early twenties at a regulated energy company, when the job of rebuilding a clunky, custom built internal portal came up and nobody wanted…
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