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GA 627 | Value Stream Mapping on University Campuses with Kristin Kielich

This week's guest is Kristin Kielich. Ron and Kristin discussed Kristin's experiences with continuous improvement in education, dealing with resistance, measuring success, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote Kristin likes (2:51) Her background (4:03) About Kristin's personal lean journey (11:48) Dealing with resistance (14:13) How the UC system uses Value Stream Mapping (19:01) How their team is structured (21:23) Measuring success (27:39) Her final words of wisdom (31:03) Podcast Resources Right Click to…

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