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How Was This My Fault? and Why That Question Saves Your Business?
In this episode of the Kanawha Valley Hustlers podcast I share one question I use when something goes wrong in business: “How was this my fault?” I treat it as a stoic habit. I cannot control other people, the market, or the weather. I can control my response, my planning, and my next move.
I use rain as an example. If you work outside, yelling at the sky will not stop the storm. A useful move is to prepare for it, accept it, and adjust. The same idea applies when a client calls angry because an employee made a mistake. If I match that anger, I lose the job and the next referral. If I own the…
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