Latest / Suite Success: Masters of Hospitality
The CEO of a 100-Year-Old Hotel on What You Should Never Preserve
How do you keep a 100-year-old hotel relevant in a world that's constantly changing?
On this episode of Suite Success, host Katie Cline sits down with Tom Prescott, President & CEO of Seaway Hotels Corporation and steward of the iconic Biltmore Hotel Miami Coral Gables, as the National Historic Landmark celebrates its centennial.
Tom shares what it really takes to operate one of America's most historic luxury hotels—from balancing preservation with innovation to investing millions in the guest experience without sacrificing the property's identity. Along the way, he reveals why great…
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