Adam Timm | The Healthy Dispatcher, 911 Culture Reform, & the Wellness Crisis

The Wilmac Wire · Jul 23, 2026 · 57m · transcript

Adam Timm spent over ten years at LAPD earning a nickname he didn't know about until years later: "Angry Adam." A near-firing forced him into a six-week mindfulness class — and what he learned became a program that cut sick time at his center by 45%, and eventually a company, three books, and a career telling 911 leaders the thing they don't want to hear: the best CAD system, consoles, or AI transcription tool won't fix a broken culture.

In this episode of The Wilmac Wire, hosts Emily McNulty and Steve McDonnell talk with Timm — founder of The Healthy Dispatcher — about the real cost of…