Latest / That Real Estate Tech Guy
How to Find Where Work Gets Stuck in Your Business
This week I'm going solo to ask a question most business owners skip. You probably run a CRM, a billing platform, a support desk, and 10 or 20 other systems, so how does work actually move between them? I break down why those systems are great at storing information but terrible at moving the next piece of work, and why that gap gets exposed the moment you add AI agents to your workforce.
I walk through a real world example with an AI customer success agent named Maya, who does her job perfectly and then hits a wall when the work needs to go to a person. From there we get into shared…
The skinny
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