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Latest / Mission Forward with Carrie Fox

How to Respond in Times of Uncertainty with Amanda Kwong + Part 2: Key Takeaways

In this week's reflection, Carrie draws out three lessons from her conversation with Amanda Kwong, director of the Public Health Communications Collaborative. The throughline: when your goal is building trust, the words you choose — and the ones you're willing to let go of — matter more than most of us realize. It's a short but worth-your-time listen before you head into your week.

(00:00) - Welcome to Mission Forward

(00:40) - Changing Words Does Not Mean Changing Values

(01:36) - Plain Language is NOT Dumbing Down

(02:33) - Trust is Cumulative

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