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TN Matters - Consumers for Quality Care

Nonprofit hospitals operate as charities and are designed to deliver affordable and quality health care to everyone in their communities. However, despite their tax-exempt status, many nonprofit hospitals are practicing disturbing trends that put profits over patients - like ignoring a low-income patient's qualifications for financial assistance and pursuing predatory collection practices. Former CEO of the Indian Health Service Mary Smith also serves as a board member for Consumers for Quality Care. She tells us about the group's Nonprofit Hospital Scorecards designed to call out disturbing…

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